Leaving this feedback to help others. Will try to be as objective as I can, as many of the reviews leave you confused over what to do.
1. Got to hotel and had to ask for help with luggage, no one was outside
2. Hardly anyone spoke English, even to some extent-they would just look at you and smile and not follow-up on a question
3. Room was horrible-carpets smelled from mildew, bed was unexpectedly hard with a cushion 1 in thick!
4. Plumbing was horrible-sink, toilet, and shower all clogged up - no joke! Maintenance had to come and fix it
5. No mini-bar provided. When we got in, our refrigerator was broken and they had to come and replace it.
6. National Geographic was the only English channel, so was excited about that, as other hotels do not offer any English channels), but TV only worked for 1 night.
7. Breakfast options were sub-par, no one spoke a bit of English, complained to the maitre d' and the following day he said that his staff would be undergoing English training. Surprisingly, in a country known for their excellent tea, this hotel serves Lipton tea and unabashedly leaves the tea bag in the carafe; some of the things on the table (syrup container, etc were crusty/dirty-needs to be cleaned
8. To top it all off, we made a couple of local calls for tours and were charged $0.25 (USD) per call
9. The safe was not locked down to anything, so it could easily be removed from the room-I decided to carry my valuable items w/ me. Locks were hard to work