Ramada Plaza Shanghai Gateway

2.5 star property
Family-friendly Shanghai hotel in Xuhui with a health club

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December 2024

Photo gallery for Ramada Plaza Shanghai Gateway

Minibar, in-room safe, iron/ironing board, cots/infant beds
Exercise/lap pool
Restaurant

Reviews

7.6 out of 10

Good

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Parking available
    Parking available
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Pool
    Pool
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Room options

Standard Twin Room

  • Sleeps 2

Business Room

  • Sleeps 3

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About the area

Map
No 327 Tian Yao Qiao Road, Shanghai, Shanghai, 200030

What's nearby

  • Former French Concession - 6 min walk
  • Shanghai Stadium - 10 min walk
  • Xujiahui Shopping District - 12 min walk
  • Jing'an Temple - 5 min drive
  • Xintiandi Style Shoppping Centre - 7 min drive

Getting around

  • Stadium Station - 6 min walk
  • Shanghai South Railway Station - 7 min drive
  • Hongqiao International Airport (SHA) - 25 min drive

Restaurants

  • ‪真功夫 - ‬4 min walk
  • ‪上海老站 - ‬9 min walk
  • ‪台湾美食街 - ‬1 min walk
  • ‪女仆咖堤 - ‬1 min walk
  • ‪Costa Coffee - ‬9 min walk

About this property

Ramada Plaza Shanghai Gateway

Family-friendly hotel near Nanjing Road Shopping District
You can look forward to a playground, a hair salon and an arcade/games room at Ramada Plaza Shanghai Gateway. Tee up with amenities such as a driving range at this hotel. For some rest and relaxation, visit the sauna or the steam room. Guests can also expect to find dry cleaning/laundry services, a health club and a business centre.
You'll also find perks such as:
  • An indoor pool
  • Self-parking (surcharge), express check-out and express check-in
  • A porter/bellboy, multilingual staff and smoke-free property
  • ATM/banking services, concierge services and meeting rooms
Room features
All 459 rooms have comforts such as air conditioning, in addition to thoughtful touches such as safes and high-speed Internet.
More conveniences in all rooms include:
  • Kitchenettes with fridges and microwaves
  • Balconies, rollaway/extra beds and coffee/tea makers

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: High-speed internet

Parking and transport

  • Parking on site (surcharge)

Food and drink

  • A restaurant

Family friendly

  • Arcade/game room
  • Babysitting
  • Cot
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 25 floors
  • Smoke-free property

Room amenities

Bedroom

  • Cot
  • Rollaway/extra bed

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available.
Cots are available on request at the property

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Ramada Plaza Shanghai Gateway Hotel
Ramada Plaza Shanghai Gateway Hotel
Hotel Ramada Plaza Shanghai Gateway Shanghai
Shanghai Ramada Plaza Shanghai Gateway Hotel
Hotel Ramada Plaza Shanghai Gateway
Ramada Plaza Shanghai Gateway Shanghai
Ramada Gateway Hotel
Ramada Gateway
Ramada Plaza Shanghai Gateway
Ramada Plaza Shanghai Gateway Hotel
Ramada Plaza Shanghai Gateway Shanghai
Ramada Plaza Shanghai Gateway Hotel Shanghai

Frequently asked questions

Does Ramada Plaza Shanghai Gateway have a pool?

Yes, this property has an indoor pool.

Is Ramada Plaza Shanghai Gateway pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Ramada Plaza Shanghai Gateway?

Self-parking is available for a fee.

What time is check-in at Ramada Plaza Shanghai Gateway?

Check-in begins at 2 PM.

What time is check-out at Ramada Plaza Shanghai Gateway?

Checkout is at noon.

Where is Ramada Plaza Shanghai Gateway located?

Located in Xuhui, this family-friendly Shanghai hotel is within a 15-minute walk of Hengshan Road, Metro City and Xujiahui Shopping District. Grand Gateway and Shanghai Stadium are also within 15 minutes. Stadium Station is 6 minutes by foot and Xujiahui Station is 6 minutes.

Ramada Plaza Shanghai Gateway Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 54 out of 243 reviews" "
Rating 8 - Good. 129 out of 243 reviews" "
Rating 6 - Okay. 37 out of 243 reviews" "
Rating 4 - Poor. 14 out of 243 reviews" "
Rating 2 - Terrible. 9 out of 243 reviews" "

8.0/10

Cleanliness

7.4/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy Hotel
As for my recent stay at the hotel, it gives me nightmares even if I think about it now. My hotel room was on the 5th floor where the regular rooms were. On the second day of my stay, I found a couple of small cockroaches crawling on the tissue paper in the bathroom and I could smell sewage smell coming out from the bathroom. The next day I found a live cockroach hiding underneath one of my shoes. I showed the dead insect to the hotel front desk and they moved me up to a VIP room on the 10th floor which I assumed was not infested with cockroaches. That night I was able to sleep. In general, the bathrooms of the hotel rooms where I stayed were filthy. The tiled walls of the shower stalls were covered with mildew. So was the wash basins. The air conditioning was not working. The room was very warm, even though the room thermostat was turned to 20C. I stayed in the hotel twice before and was happy with it. However, this time it was a different story. The hotel seemed to be going downhill since I stayed last time. I hope the hotel management could take note of this and not to let a basically good hotel to deteriorate.

4/10 Poor

Wei A.

Disliked: Staff & service, property conditions & facilities
this is a very run down hotel and I will not stay this hotel again in future visit of Shanghai.

6/10 Okay

Frank Koh

Is almost impossible to get a cab there

6/10 Okay

Ed - KSA

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice for the price, but not much more
- The hotel is in a great area - Lots to see and do, close to metro - Staff was terrible, most of the staff didn't speak English and didn't bother to help - There were a few staff members that did assist, but their English was terrible - The concierge tells me he can't call a cab because its raining, I ask to speak to the manager and this clown doesn't speak English - The hotel is a really big complex spread over 4 or 5 buildings - If you want to go to the gym, you have to exit your building and walk over to another one, same for the restaurants and other facilities (buildings are not connected) - Most of the 'other' buildings have their lights off as if they're not in use, but they are. It was like they were trying to discourage you from going in - I don't see how this could be a 4 star hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
Was there on business; good place to stay, nice lobby and decent service. The hotel let us store luggage and return to get it.

8/10 Good

ash, melbourne

Liked: Cleanliness, property conditions & facilities, room comfort
Great local, great room
Great location lovely area and easy access to shops, little kitchenette in the room, needs a new mattress.

4/10 Poor

Jill, Chicago

Disliked: Cleanliness, property conditions & facilities
Looking for a new hotel in Xuhui area
I had stayed at this hotel two years ago and had a better experience in the past. They have made the breakfast room and buffet selection much smaller but the price is still very high. I had many small cockroaches in my bathroom. I went crazy ensuring I didn't bring any home. I stated upon ordering a taxi through the hotel back to the airport that I must use a credit card, and upon arrival the driver said oh no, it must be a Chinese credit card. Baloney. I had to pay cash and was given a receipt for a different customer. I will stay in a different hotel next time. Also, be sure you contact your hotel in advance and print out their recommended cost of a taxi from the airport to the hotel. There are people standing at the exit after customs with signs for hotel names, and if you don't have a price in writing they will attempt to charge you two or three times what it should cost. They have a desk stand inside the airport so you would think it would be legitimate. Ramada should not allow their hotel name to be shown on hand signs if they cannot assure customers of fair treatment.

4/10 Poor

Brian, Knoxville, USA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
OK
This hotel has declined since my last stay in 2012. We saw some roaches in our room and the breakfast was not as good as before. However, the location was good and the staff helpful.

10/10 Excellent

William, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Hotel location is great and surrounding with choice of eating outlet.

10/10 Excellent

Nikki, Auckland, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, easy to access from the metro
Very clean, bight, spacious hotel. Great rooms with kitchenette area. Close to everywhere - lots of places around to have a bite to eat and everywhere seems to stay open until 10pm or later! Maglev (Metro) from airport, you have to change at People's Park (line 2 from airport (PVG) to Peple's Park then onto line 1 - get off at Xiajiahui then walk to hotel, about 10 mins). Taxi to Shanghai Pudong airport (PVG) costs around 220RMB and takes around 45 mins.

2/10 Terrible

vahid, L.A

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
would never book there again
bad in every sense , not very helpful staff, old rooms, dirty mattes.....etc.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

HK Consultant, Hong Kong

Liked: Staff & service, room comfort
good room and has a lot of dinning places
Good and okay

10/10 Excellent

Dilip Dhanda, California, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in great location that has everything
This hotel in great condition inside with the rooms and staff. Best part is the location, many and all types of nice restaurants and big shopping complexes are just walking distances. Starbucks is next to hotel. McDonald's and Pizza Hut is just 5 to 10 minute walking. A very safe location to even have a nice walk at night after dinner.

10/10 Excellent

jason, c

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5star excellent hotel!
Ramada hospitality and room service is brilliant. The room is big and spacious and very clean, receptionists are very helpful and their English is good, the location is close to restaurants, shopping malls and near a convenient store and 10 minutes walk to the subway. I'm staying in China for 1 month, I stayed in Shanghai Ramada hotel for a week and now I'm in another city in China, I booked Ramada hotel to stay in again. Lovely hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good modern business hotel
Good modern business hotel, gym a bit hot as cardio equipment appears to be in a reception type area

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good big hotel. Gym not open until 09:00
Good big hotel. Gym did not open until 09:00 which meant if you are staying on business you can't use it in the morning which is disappointing. Free wifi is good.

6/10 Okay

MGM, USA

Liked: Room comfort
Disliked: Property conditions & facilities
Hotel apeared aging
Not very impressive. Carpet is dirty. Otherwise acceptable but nothing write home about. Convenient location. Not a four star.

2/10 Terrible

Frank, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel
The service staff is very reactive, no interest and could not be bother attitude. Different staff say different reply with an simple question. For example: Limo service at 830am to Grand Plaza, 1 say reserve, 1 say just turn up and worst the other say walk there yourself.

8/10 Good

Shannon, Vancouver, BC, Canada

Liked: Staff & service, property conditions & facilities, room comfort
Pretty good hotel but no so for breakfast
Front staff were friendly and I really really liked my room with a kitchenette and living room (i was upgraded for free). Cleaning staff was super nice. The towels didn't seem fresh and Im guessing they may be dried outside? The only other thing that was not worth it was to pay for the buffet breakfast. It is not up to standards for north american folks. Go to Starbucks and get a pastry at one of the shops just close by.

8/10 Good

hk traveller, hong kong

Liked: Room comfort
good hotel but need patience
Nice hotel, but nit close to subway and traffic busy

8/10 Good

Michael Oh, Orange County, CA

Liked: Cleanliness, room comfort
I think this hotel is good for business trip except very poor internet connection.this should be improved for business traveler. This is 2nd time to stay in Ramada Gateway Hotel and internet connection was good last time.But it was really bad. Also water in shower room was so weak.

2/10 Terrible

max, israel

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
worst hotel experience for a long time
arrived at 00:30. I was upgraded for a suite. as i entered the room was incredibly hot. no remote control for the a/c was found anywere. on top of that the shower was dripping . call to the front desk and a technician arrived at 00:50. he came with the remote and asked what is the temperature i would like????? he refused to leave the remote because it belonged to several rooms?!?!?!?!?. for the dripping he suggested to call another help that would arrive soon. when??? it was already 01:00. i left the hotel at 08:00 for the airport. expected so much more from the hotel.

8/10 Good

HK traveller, Hong Kong

Liked: Cleanliness, property conditions & facilities, room comfort
nice and good price
good and lot of HK food nearby

8/10 Good

Carson, Australia - NSW - Sydney

Disliked: Cleanliness
Facilities: Everyday; Value: Inexpensive; Service: Basic; Cleanliness: Untidy;