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Kempinski The One Suites Hotel Shanghai Downtown

5.0 star property
Luxury aparthotel with fitness centre and 24-hour front desk

Choose dates to view prices

Photo gallery for Kempinski The One Suites Hotel Shanghai Downtown

View from room
Lobby
Daily buffet breakfast (CNY 198 per person)
Exterior
1 bedroom, premium bedding, free minibar, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Dryer
  • Washer
  • Outdoor space
  • Pool
  • Parking available
  • Gym
The current price is S$197
includes taxes & fees
28 Jul - 29 Jul

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 1 King Bed, City View

Living area

Deluxe Room, 1 King Bed, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Fridge
Dining table
Free minibar items
LCD TV
  • 80 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, Multiple Beds, City View (The ONE Suites-Thee Bed Rooms)

Living area

Executive Suite, Multiple Beds, City View (The ONE Suites-Thee Bed Rooms)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Fridge
Dining table
Free minibar items
LCD TV
  • 311 sq m
  • City view
  • Sleeps 6
  • 3 King Beds

View all photos for Superior Room, 1 King Bed, City View

Living area

Superior Room, 1 King Bed, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Fridge
Dining table
Free minibar items
LCD TV
  • 72 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

View from room

Suite, 1 King Bed, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Fridge
Dining table
Free minibar items
LCD TV
  • 112 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Living area

Standard Room, 1 King Bed, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Fridge
Dining table
Free minibar items
LCD TV
  • 62 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Living area

Standard Room, 1 King Bed, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Fridge
Dining table
Free minibar items
LCD TV
  • 68 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Fengyang Road, No. 601, Shanghai, Shanghai, 200041

What's nearby

  • West Nanjing Road - 4 min walk - 0.4 km
  • Nanjing Road Shopping District - 20 min walk - 1.7 km
  • People's Square - 2 min drive - 2.2 km
  • Jing'an Temple - 2 min drive - 2.6 km
  • The Bund - 4 min drive - 4.4 km

Getting around

  • Shanghai Natural History Museum Station - 5 min walk
  • Shanghai Railway Station - 9 min drive
  • Pudong International Airport (PVG) - 46 min drive

Restaurants

  • ‪丰收日 - ‬2 min walk
  • ‪Belloco - ‬1 min walk
  • ‪Manne et Santé - ‬1 min walk
  • ‪玛哪胜地 - ‬1 min walk
  • ‪倍乐创意韩国料理 - ‬1 min walk

About this property

Kempinski The One Suites Hotel Shanghai Downtown

Luxury aparthotel with fitness centre and 24-hour front desk
An indoor pool, a restaurant and a fitness centre are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include self parking, concierge services and dry cleaning. Each apartment boasts a deep soaking tub and offers free WiFi and a washer/dryer. Conveniences include a dining area and a sitting area, and guests will appreciate thoughtful touches, such as free minibar items and a pillow menu. Change of towels is available on request.
Kempinski The One Suites Hotel Shanghai Downtown offers 244 air-conditioned accommodations with MP3 docking stations and washers/dryers. This accommodation offers separate dining areas and includes dining tables. Beds feature premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Shanghai aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free minibar items and a safe. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include an indoor pool and a fitness centre.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English

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Property amenities

Pool/Spa

  • Indoor pool

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (CNY 100 per night)

Family friendly

  • Children stay free (see details)

Restaurants on site

  • Bistro & Lounge

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator

Dining

  • Buffet breakfast available for a fee 7 AM to 10 AM on weekdays and 7 AM to 10:30 AM on weekends; CNY 198 for adults and CNY 99 for children
  • A restaurant
  • Dining table
  • Free stocked minibar
  • Limited room service

Bedrooms

  • Alarm clock
  • Bedroom
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed: CNY 350 per night

Bathroom

  • Children's robes
  • Children's slippers
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Dining table
  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • LCD TV
  • MP3 dock

Outdoor areas

  • Terrace

Laundry

  • Laundry facilities
  • Laundry service
  • Washer/dryer

Work spaces

  • Desk chair
  • Laptop workspace
  • Meeting rooms

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (98 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free bottled water
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Meal delivery service
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In the city centre
  • Near a metro station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 244 units
  • 28 floors
  • Banquet hall
  • Bed sheets changed on request
  • Built in 2012
  • Eco-friendly toiletries
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property's swimming pool will be closed on every 1st and 15th of the month.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 350.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 198 for adults and from CNY 99 for children
  • Self-parking fee: CNY 100 per night
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 9:30 PM

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

ONE Executive Suites Shanghai Hotel
ONE Executive Suites Hotel
ONE Executive Suites Shanghai
ONE Executive Suites
ONE Executive Suites Hotel Shanghai
ONE Executive Suites Aparthotel Shanghai
ONE Executive Suites Managed Kempinski Shanghai Aparthotel
ONE Executive Suites Managed Kempinski Aparthotel
ONE Executive Suites Managed Kempinski Shanghai
THE ONE Executive Suites
THE ONE Executive Suites Shanghai Managed by Kempinski
THE ONE Executive Suites Shanghai
THE ONE Executive Suites Managed by Kempinski Shanghai
Kempinski The One Suites Hotel Shanghai Downtown Shanghai
Kempinski The One Suites Hotel Shanghai Downtown Aparthotel

Frequently asked questions

Does Kempinski The One Suites Hotel Shanghai Downtown have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM to 9:30 PM.

How much does it cost to stay at Kempinski The One Suites Hotel Shanghai Downtown?

As of 14 Jul, 2025, prices found for a 1-night stay for 2 adults at Kempinski The One Suites Hotel Shanghai Downtown on 28 Jul, 2025 start from S$196.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Kempinski The One Suites Hotel Shanghai Downtown pet-friendly?

No, pets are not allowed at this property.

How much is parking at Kempinski The One Suites Hotel Shanghai Downtown?

Self-parking is available for CNY 100 per night.

What time is check-in at Kempinski The One Suites Hotel Shanghai Downtown?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Kempinski The One Suites Hotel Shanghai Downtown?

Checkout is at noon.

Where is Kempinski The One Suites Hotel Shanghai Downtown located?

Located in Downtown Shanghai, this luxury aparthotel is within 1 mile (2 km) of Shanghai Natural History Museum, Nanjing Road Shopping District and People's Square. West Nanjing Road and Wujiang Road Food Street are also within 10 minutes. Shanghai Natural History Museum Station is 5 minutes by foot and West Nanjing Road Station is 7 minutes.

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Kempinski The One Suites Hotel Shanghai Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 105 out of 196 reviews
Rating 8 - Good. 71 out of 196 reviews
Rating 6 - Okay. 12 out of 196 reviews
Rating 4 - Poor. 4 out of 196 reviews
Rating 2 - Terrible. 4 out of 196 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Qiongling

Liked: Cleanliness, property conditions & facilities, communication
Very good 👍 we will check in again！
Stayed 1 night in Oct 2024

10/10 Excellent

Jim

Liked: Cleanliness, amenities, property conditions & facilities, communication
We will stay in the property again if we go back to Shanghai.
Stayed 2 nights in Oct 2024

10/10 Excellent

Zhenyu

Liked: Cleanliness, amenities, property conditions & facilities, communication
Well located and spacious.
Stayed 2 nights in Mar 2024

10/10 Excellent

Rong

Liked: Cleanliness, amenities, property conditions & facilities, communication
I have stayed here for many times. It has been great every time. Staff was friendly and accommodating. Area around the hotel was convenient. Lots of restaurants, shopping and easy access to public transport ( close to 3 subway lines)
Stayed 8 nights in Sep 2024

10/10 Excellent

Manuel

Liked: Cleanliness, room comfort, communication
Wonderful hotel, room and service. Restaurant the food is so so.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Fantastic

Really great location, state of repair and staff. Highly recommended!
Stayed 3 nights in May 2024

8/10 Good

Zhuang

Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel is old.
Stayed 1 night in Apr 2024

2/10 Terrible

hongxiang

Liked: Communication
Disliked: Room comfort
Hotel definately needs renovation
Stayed 3 nights in May 2024

8/10 Good

Julia

Liked: Cleanliness, amenities, communication
Hotel was good value but room was tired. The outdoor terrace was often locked away behind’s what looked to be a room door and was very basic with no bar. So overall our stay was fine.
Stayed 3 nights in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort, communication
Not the standard expected, that’s not a 5 star hotel. The shower was VERY DIRTY, please check the posted pictures. Not well maintained, not clean and no friendly service.
Stayed 6 nights in Nov 2024

10/10 Excellent

Dashel

Liked: Cleanliness, room comfort, communication

Will come back

Good location, and room has an air-con unit that is controlled in-room. I can decide if it's a cooling or warming function. Room is big. The shower room looks a bit worn out, but in-room aircon is really important because I stayed in another hotel in Beijing in the same trip that only had central aircon and it was only warming function for 20degC days..
Stayed 4 nights in Mar 2024

8/10 Good

Ah

Liked: Cleanliness, room comfort
Disliked: Communication
Wifi connection is very bad
Stayed 2 nights in Mar 2024

8/10 Good

Cheng

Liked: Cleanliness, communication
Stayed 10 nights in Jun 2025

6/10 Okay

Kwan In

Liked: Communication
Disliked: Cleanliness
cutlery has stains and the washroom is slightly smelly. Bedroom TV need fixing and so was the blinds in the bathroom.
Stayed 2 nights in Mar 2025

8/10 Good

kuei liang

Liked: Cleanliness, room comfort, communication
Stayed 4 nights in Feb 2025

6/10 Okay

Norman

Liked: Cleanliness
Stayed 5 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication
Stayed 6 nights in Jan 2025

10/10 Excellent

SEUNGHYO

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Oct 2024

8/10 Good

kuei liang

Liked: Cleanliness, room comfort, communication
Stayed 8 nights in Dec 2024

10/10 Excellent

kuei liang

Liked: Cleanliness, room comfort, communication
洗面室の灯りをもっと明るくしてください
Stayed 5 nights in Nov 2024

8/10 Good

Chang Fen

Stayed 2 nights in Dec 2024

6/10 Okay

Mehmet

Liked: Cleanliness, communication
Ortalama bir otel
Stayed 3 nights in Nov 2024

10/10 Excellent

HUAI CHEN

Liked: Cleanliness, room comfort, communication

好地点好环境

地点好，服务好，住得非常舒服
Stayed 6 nights in Oct 2024

10/10 Excellent

Fabrizio

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
Stayed 4 nights in Sep 2024