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City Hotel Shanghai

3.5 star property
Hotel with 3 restaurants, near People's Square

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Photo gallery for City Hotel Shanghai

Indoor pool
3 restaurants, breakfast, lunch, dinner served; sushi
Lobby
Bathroom
Minibar, in-room safe, desk, blackout curtains

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Breakfast available
  • Spa
  • Room service

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Superior Room

Minibar, in-room safe, desk, blackout curtains

Superior Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Executive Room

Minibar, in-room safe, desk, blackout curtains

Executive Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Suite

Minibar, in-room safe, desk, blackout curtains

Executive Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, blackout curtains

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room (2 Beds)

Minibar, in-room safe, desk, blackout curtains

Superior Room (2 Beds)

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room (2 Beds)

Minibar, in-room safe, desk, blackout curtains

Deluxe Room (2 Beds)

  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Suite

Minibar, in-room safe, desk, blackout curtains

Executive Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room

Minibar, in-room safe, desk, blackout curtains

Executive Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Special Queen Room

Minibar, in-room safe, desk, blackout curtains

Special Queen Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Special Twin Room

Minibar, in-room safe, desk, blackout curtains

Special Twin Room

  • Sleeps 2
  • 2 Single Beds
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About the area

Map
No.5-7 Shaanxi Rd(S)., 5-7, Shanghai, PVG, 200020

What's nearby

  • Former French Concession - 1 min walk - 0.0 km
  • Jing'an Temple - 17 min walk - 1.5 km
  • People's Square - 2 min drive - 2.0 km
  • Nanjing Road Shopping District - 3 min drive - 2.6 km
  • Xintiandi Style Shopping Centre - 3 min drive - 2.2 km

Getting around

  • Middle Huaihai Road Station - 4 min walk
  • Shanghai South Railway Station - 11 min drive
  • Hongqiao International Airport (SHA) - 24 min drive

Restaurants

  • ‪Life Cafe - ‬2 min walk
  • ‪打望重庆火锅 - ‬2 min walk
  • ‪La Mer Cafe - ‬3 min walk
  • ‪醉心酒场 - ‬2 min walk
  • ‪桥餐厅 - ‬1 min walk

About this property

City Hotel Shanghai

Hotel near People's Square
Jing'an Temple is located near City Hotel Shanghai, which provides a terrace, shopping on-site and a hair salon. Take some time to relax at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and sushi. Fitness classes and yoga classes are offered at the gym; City Hotel Shanghai also has dry cleaning/laundry services, a bar and a business centre. Stay connected with free in-room WiFi, and guests can find other amenities, such as a steam room and a sauna.
You'll also enjoy perks such as:
  • An indoor pool
  • Limo/town car service, buffet breakfast (surcharge) and express check-out
  • Express check-in, meeting rooms and multilingual staff
  • ATM/banking services, tour/ticket information and free newspapers
Room features
All 272 rooms have comforts such as air conditioning and bathrobes, in addition to thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Childcare services and free infant beds
  • Bathrooms with free toiletries and hairdryers
  • TVs with satellite channels
  • Electric kettles, daily housekeeping and desks

Languages

Chinese (Mandarin), English, Greek, Japanese

Similar properties

Lobby

Jin Jiang Tower

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
8.2 out of 10, Very good, 790 reviews
The price is S$119
includes taxes & fees
1 Jul - 2 Jul
Jin Jiang Tower

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 80 for adults and CNY 80 for children
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • City Restaurant
  • Misato
  • Pinnacle Peak Steak House

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Free cot
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 26 floors
  • Banquet hall
  • Built in 1989
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 230 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 300 per day (for stays between 1 January and 31 December)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CNY 80 for adults and from CNY 80 for children
  • Fee for in-room wired Internet: CNY 60 per day (rates may vary)
  • Airport shuttle fee: CNY 600 per person
  • Rollaway bed fee: CNY 230 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

City Hotel Shanghai
City Shanghai
Shanghai City Hotel
City Hotel Shanghai Hotel
City Hotel Shanghai Shanghai
City Hotel Shanghai Hotel Shanghai

Frequently asked questions

Does City Hotel Shanghai have a pool?

Yes, this property has an indoor pool.

Is City Hotel Shanghai pet-friendly?

No, pets are not allowed at this property.

How much is parking at City Hotel Shanghai?

City Hotel Shanghai doesn't offer parking.

What time is check-in at City Hotel Shanghai?

Check-in begins at 2 PM.

What time is check-out at City Hotel Shanghai?

Checkout is at noon.

Does City Hotel Shanghai provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of CNY 600 per person applies.

Where is City Hotel Shanghai located?

Located in Huangpu, this spa hotel is within 1 mile (2 km) of Shanghai Exhibition Center, Jing'an Temple and People's Square. The Bund and Nanjing Road Shopping District are also within 3 miles (5 km). Middle Huaihai Road Station is only a 4-minute walk and South Shaanxi Road Station is 7 minutes.

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City Hotel Shanghai Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 142 out of 834 reviews
Rating 8 - Good. 404 out of 834 reviews
Rating 6 - Okay. 213 out of 834 reviews
Rating 4 - Poor. 52 out of 834 reviews
Rating 2 - Terrible. 23 out of 834 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Skyler

Liked: Cleanliness, staff & service, amenities
solid hotel, but gym facilities were under renovation without notification to customers that it was unavailable
Stayed 4 nights in Jan 2025

10/10 Excellent

SHENG-MIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A super fancy hotel in 90 era, all excellent staff

So I booked for a classic room (lowest) but got upgraded to executed because the gym was underconstruction. The upgraded room was on 22nd floor and it was updated and clean, not huge but I was by myself and king size bed was more than enough. The staff are all super friendly and helpful, and they are all super eager to help whenever I have some questions. My breakfast experience however could have been improved as both of my day there consisted of some loud arguments either between staff and staff or staff and customers while we were eating. Now I supposed I went during a low season so it might seem casual but I would like my breakfast to have less commotion and so was another guest there
Stayed 2 nights in Jan 2025

8/10 Good

Masaki

Liked: Amenities
地下鉄の駅からも徒歩圏内で、料金も高くないバランスの取れたホテルでした。適度に清潔で食事も悪くないです。週末にかけて滞在者が増えるのか廊下で大声で話す人がいてうるさかったのですが、それ以外は特に問題がなかったです。
Stayed 4 nights in Apr 2025

10/10 Excellent

ken

Stayed 1 night in Dec 2024

8/10 Good

Qin

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience and view
Stayed 1 night in Jul 2024

10/10 Excellent

Martin Joseph Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For one night for sorting some family issues in Shanghai, it was okay. I did not like the distance from the nearest metro stop though.
Stayed 1 night in May 2021

10/10 Excellent

KAZUKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

便利なホテル

中心地からも近い。ホテルの近くにコンビニもあり便利。フロントのスタッフは英語も通じる。
Stayed 1 night in Oct 2020

2/10 Terrible

Laura

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful, won’t return.

Room smelled like smoke. Had to pay extra to use the swimming pool that’s advertised as part of the hotel which I think is outrageous to be frank. Bed was rock hard. Just not a nice hotel at all compared to others in Shanghai for the same price.
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth the small.price

The price you pay is worth what you get.(60 USD night) Room was quite spacious with everything you need. I got a corner room that maybe was larger than normal.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Billigt hotel i Shanghai

Jeg havde et godt ophold. Hurtig check ind og ud. Hotellet ligger i gå afstand til People's Park og Nanjing Road. Spiste ikke morgenmad på hotellet, men på et af de mange spisesteder, der ligger i området.
Stayed 3 nights in Jan 2020

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with reasonable price. But the room cleanliness shall need to be improved.
Stayed 3 nights in Dec 2019

10/10 Excellent

LIMING

Stayed 4 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities
Stayed 1 night in Dec 2019

8/10 Good

Yap, Kuala Lumpur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location & friendly staff.
Stayed 2 nights in Nov 2019

2/10 Terrible

Weiyi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

极度不适，歧视中国人

带日本人同住此酒店，晚9点办理入住，前台不讲给日本人的房间做了升级，我主动拿日本人房间房卡前台黄姓男服务员大声阻止。给日本人客人升级不讲，还不充许自己换房，明显歧视同胞。后与张姓值班经理沟通解释理由为服务员为新人，酒店陪训不到位，又以公安查房为由搪塞。口头声称无歧视，所做所为让我做为海外生活多年的中国人感觉极度不适。
Stayed 1 night in Nov 2019

8/10 Good

KOKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

6/10 Okay

Amitabh

Liked: Cleanliness
Stayed 2 nights in Nov 2019

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

JAMES Tai

環境好近繁華商場
Stayed 2 nights in Oct 2019

8/10 Good

Lin, Washington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with easy access, good price, friendly staff.
Stayed 13 nights in Oct 2019

10/10 Excellent

Shanghaihai, 日本兵庫

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
フロントの方がレストランの予約を代理でして下さって大変助かりました。当初予定していた北京ダック料理屋よりも近くて人気のレストランを紹介いただき、大変満足な旅になりました。
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Oct 2019

8/10 Good

Udo

Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Sep 2019