Banyan Tree, Shah Alam hotels

"Classy hotel in prime location. Direct access to the Pavilion Mall. Staff wonderfully helpful and attentive. Rooms were large and well equipped, although starting to age. Pool on 18th floor was great. Breakfast offer was extensive and tasty. Gets busy at weekends, quieter during the week"

"The room is big and nice decor. Staff at the lobby and check in are very attentive. Only problem is the staff at breakfast forgot to put our order and we wait more than half hour the food didn't come so I had to cancel my order. Very disappointed!"