OYO Rooms, Serian hotels

"Overall ok"

"Perfect for airport transfers"

"3 days in the Executive Suite on the top floor ! Happy with the spacious room and bathrooms… All fine ! Staff were very polite and helpful… Excellent team ! Breakfast wasn’t great… suggest you go out and explore the lovely food in Kuching ! Hence, we didn’t get a chance to visit the Executive Lounge ! Will certainly book the same room on our next visit !"

"Breakfast was good !"

"Booked hotel as was walking distance to airport. Wasn't expecting much of hotel. But it was very good. Only stayed one night but wouldn't hesitate to stay again. Night food market close by. Lovely room."

"Good ,satisfied with the service"

"L: Easy parking & plenty amenity shops. DL: Not many choice for Muslim eateries within walking distance"

"Our room was not available for unclear reasons upon arrival. Sketchy and passive aggressive management. A cash damage deposit was required at check in without prior notice. A paper receipt omitted the deposit amount. A 48 hour wait for confirmation of a change was responded to only after Expedia intervention. Caveat emptor!"

"The waiting time for the room was long, supposed to check-in by 3pm, we waited until 3:30pm, the room was still not ready. After check-in, we found out the bedsheets and pillows are not clean, the floor is also very dusty, and one of the air conditioning water is dripping. The location is very convenient. Hopefully, there's improvement in the future. "