Serian Private Home Rentals

"Very near to 24 hours eateries "

"Staff is really friendly "

"Hope to stay at the latest addition 56 hotel block B, but Block A is equally good too"

"Overall ok"

"Perfect for airport transfers"

"3 days in the Executive Suite on the top floor ! Happy with the spacious room and bathrooms… All fine ! Staff were very polite and helpful… Excellent team ! Breakfast wasn’t great… suggest you go out and explore the lovely food in Kuching ! Hence, we didn’t get a chance to visit the Executive Lounge ! Will certainly book the same room on our next visit !"

"First off, it would appear that the owner of the apartment matters…as our apartment was lacking greatly in many areas, while other family members stayed in a tremendously better apartment in the same complex. Our apartment in fact, despite being booked months in advance, wasn’t even ready…so we stayed in a temporary setting until the one we booked was ready. The bathrooms were horrid, the WiFi was run through a phone line instead of ethernet connection. The couches were springy, and felt like they had been picked up from a curb in front of a frat house. The seats of the chairs were disconnected and could not be safely used. The lock to the patio door was broken, and we had to find something to prevent easy access through it. The shower head would not stay up, so you had to squat to shower. When we arrived, we were initially directed to the wrong complex, and kept getting driving directions despite repeatedly stating we weren’t driving and needed to know how to access the apartment as pedestrians. Communication was horrendous. Initially there were no towels, so we had to dry ourselves with a couple hand towels we had in our luggage. Thin towels were dropped off the next morning. Note that while there was a washing machine, there was no detergent and only four hangers (clothes are air-dried here). The ironing board was nasty and unusable. The blinds in the bathroom were mangled, and appeared to have some sort of mold. Not a great stay…but the area was fairly nice :)"

"L: Easy parking & plenty amenity shops. DL: Not many choice for Muslim eateries within walking distance"

"Our room was not available for unclear reasons upon arrival. Sketchy and passive aggressive management. A cash damage deposit was required at check in without prior notice. A paper receipt omitted the deposit amount. A 48 hour wait for confirmation of a change was responded to only after Expedia intervention. Caveat emptor!"