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"Staff were friendly and helpful."

"This hotel was so convenient as it’s literally across the Rd from the station. Walking distance from the town centre and short train journey to Brighton. Considering it is so close to the station it wasn’t too noisy in the evening/ morning and we slept well! The rooms are lovely, tastefully decorated and very comfy. I was staying with my teenager and they sorted a comfy sofa bed for him so I got a king sized bed to myself which was a result :) great products to use for shower use etc and tea/ coffee etc that was replenished daily. The staff were all really friendly and helpful and the whole place was spotless! Food was great too we tried breakfast and evening meals. The only issue which would be obvious really is they had live music on a Friday which was loud in the room but it’s a small price to pay I’d say go to the pub and watch or go out for the evening! Overall was an excellent stay and great value for money and would definitely return "

"This charming boutique hotel exceeded my expectations. From the moment I arrived, the service stood out—especially the kind receptionist who helped with my luggage after a long journey. The hotel feels like a hidden gem, with its cozy, elegant décor, velvet sofas, and soft music creating a peaceful atmosphere. The garden is beautifully kept, featuring loungers and a partial sea view, while the pool, jacuzzi, and sauna were perfect for relaxing. One small downside: a few guests took towels and blankets, which was disheartening, especially for a family-run place that puts so much care into every detail. Breakfast was a highlight. As someone who’s gluten- and lactose-free, I was impressed by how easily and kindly the staff accommodated me—and the food was delicious. My room was spotless, the shower worked perfectly, and I appreciated the personal touch of the animal-loving owners. I’d absolutely return. This isn’t just a hotel—it’s a welcoming retreat with heart"

"Great service, good food, clean and family friendly hotel."

"One of the best holiday Inns I have stayed at. The free breakfast was a real plus as was the free parking for 24hrs followed by parking for £2 a day. For Portsmouth you can’t beat this hotel. Would highly recommend! "

"Bed was comfortable and staff nice "

"Really enjoyed our stay ."

"Staff were amazing and attentive. Had food from in the bar and breakfast both very good. Requested connecting room and that’s what we got. Rooms on the small side and compact but everything you need except no fridge. Great location. "

"Convenient, quiet location for a pre-cruise overnight stay. Transportation was readily avaliable and the front desk staff were very helpful to arrange. Had dinner and breakfast at the hotel. Breakfast was included in my room selection and it was delicious and plentiful. You cannot go wrong by including it. We enjoyed our stay in Portsmouth!"