Outdoor pool

Reviews of Croix Grand Hotel

2.5 out of 5
Croix Grand Hotel
6525 Us Highway 27 N, Sebring, FL

Reviews

6.8
Rating 10 - Excellent. 159 out of 498 reviews
Rating 8 - Good. 93 out of 498 reviews
Rating 6 - Okay. 106 out of 498 reviews
Rating 4 - Poor. 50 out of 498 reviews
Rating 2 - Terrible. 90 out of 498 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Joy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was not as depicted. I thought I was going to a nice resort like facility with a good price. That was not the case at all.
Stayed 2 nights in Jul 2025

6/10 Okay

Kaisha

Disliked: Staff & service
The room was decent, the location was quiet. The problem is that we were locked out of our room last Saturday so we went to the front desk. We told them the problem, they did not ask if we were guests, did not ask our name, and then procedded to activate a key for our room. This being said, chairs were placed in front of the door for the remainder of the trip. Anyone can access your room by just walking in and asking for a key
Stayed 5 nights in Jul 2025

2/10 Terrible

Nancy

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Please don’t waste your money. This place is in such an awful condition it should be reported to OSHA. I can’t believe they get away with renting these rooms. Stay away!!!!!
Stayed 2 nights in Jul 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I liked the bed and you have plenty of hot water. The floor lamp bulb was dead and it was concerning someone could walk up to our door, slip in the mag key, and walk in on us concerning.
Stayed 2 nights in Jul 2025

2/10 Terrible

Dawn

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible. We left. Trying to get our money back through Expedia. But unfortunately everytime Expedia tried to contact them, they never answered and I have never received my money back.
Stayed 1 night in Jun 2025

4/10 Poor

Cathy

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
You get what you pay for! Although it was pretty clean, the tv only had 5 channels, the pool was down and outside there were cigarettes butts every where. There was also trash laying around the property. Breakfast was pretty terrible. No fruit or yogurt, just nasty eggs and sausage and waffle maker.
Stayed 2 nights in Jun 2025

8/10 Good

Evelyn

Stayed 2 nights in Jun 2025

10/10 Excellent

James

Stayed 1 night in Jun 2025

10/10 Excellent

Sharome

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jun 2025

10/10 Excellent

Sharome

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Jun 2025

10/10 Excellent

Reinel

Liked: Cleanliness, property conditions & facilities
Excelentes
Stayed 1 night in Jun 2025

8/10 Good

Harry

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Was nice and clean.
Stayed 1 night in Jun 2025

6/10 Okay

Roger

Need to fix the pool
Stayed 1 night in Jun 2025

8/10 Good

Angie

Stayed 3 nights in Jun 2025

2/10 Terrible

Rusti

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There was nothing about this hotel that is acceptable. The first room we were in had a poorly overlay put into tub which moved and popped. We moved to the 2nd floor to another room. The phone didnt work. The deadbolt didnt work. The sinck had a crack all the way across it. Our cards has to be redone once for first room and 3 times for 2nd room. No apologies for anything that was wrong. Nobody knew how to get ahold of the manager. Didn't feel safe there nor clean. Beds were terrible. Nothing like any of the photos on the website.
Railing on 2nd floor was not secured to wall. If someone were to lean on it they would fall.
Towel rack was bent.
Stayed 6 nights in Jun 2025

10/10 Excellent

Daniel

Stayed 1 night in Jun 2025

6/10 Okay

Alfredo

Liked: Staff & service
Disliked: Amenities
You get what you pay for. About the only two things I liked were that I was able to get a quiet night sleep and the "hot", although skimp, breakfast. The room, which was a hodgepodge of one and a half regular rooms, smelled dirty, the security latch was broken in the main entey door, the bath sink faucet was loose and the floor needed a major sweeping.. The grounds were unkempt, the pool was out of service, and the parking lot lighting was dim and limited.
Stayed 1 night in Jun 2025

2/10 Terrible

Charles

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is terrible. How it’s listed on Expedia is beyond comprehension. I want a refund
Stayed 1 night in Jun 2025

6/10 Okay

Yalisa

Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel needs to be remodeled, I can hear the springs on the bed, lamps are rusty, and the TV channels are not clear.
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 3 nights in May 2025

10/10 Excellent

Raul

Liked: Cleanliness
👍👍
Stayed 1 night in Apr 2025

10/10 Excellent

Raul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room, affordable
Stayed 1 night in May 2025

6/10 Okay

theresa

Travelled with family
Not the best
Stayed 1 night in Apr 2025

8/10 Good

Christ

Stayed 1 night in May 2025

8/10 Good

Niurka

Stayed 2 nights in May 2025

6/10 Okay

Larry

Disliked: Cleanliness, property conditions & facilities
Nice location. Room was OK. Pool was cloudy. Cigarette butts everywhere outside. Weeds thruout landscaping. Staff using their cellphones during working hours. But I would return for the value.
Stayed 2 nights in May 2025

2/10 Terrible

Elina

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
Not clean, did not feel safe. Door lock was barely hanging on so I put a chair in front of the door when I went to bed. It wouldn’t keep anyone out but at least it would make a lot of noise.
Stayed 2 nights in May 2025

8/10 Good

Andrew

Stayed 4 nights in Feb 2025

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

6/10 Okay

Justin

Business traveller
Liked: Staff & service
Disliked: Amenities
I believe it a great well staffed hotel but the price for the room is way to much with rust being the biggest issue and the outer windows and doors of 117 room# has been prided open
Stayed 1 night in May 2025

2/10 Terrible

Rosa, Juncos

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room they gave me has no power and don’t gave another option. So I left the property
Stayed 1 night in May 2025

8/10 Good

Justin

Stayed 1 night in May 2025

6/10 Okay

Edward

Stayed 7 nights in May 2025

10/10 Excellent

Aaron

Stayed 3 nights in May 2025

10/10 Excellent

Justin

Liked: Staff & service
That if something gets damaged on the property the employee are very quick and cleanly at fixing the issue at hand.
Stayed 1 night in May 2025

10/10 Excellent

Reyna

Travelled with partner
Liked: Staff & service, amenities
Good stay.
Stayed 2 nights in May 2025

4/10 Poor

Sarah

Disliked: Cleanliness, property conditions & facilities
This hotel is unsafe, noisy, and dirty. The staff was friendly, but I don’t recommend it. There was fecal matter on the wall in the bathroom, there are holes in the walls, mold, and the doors aren’t sealed properly so bugs got in. My a/c was put at home so it served its purpose for that alone, but it’s unsafe and unclean. I left at night to get food and there was groups of folks outside yelling and threatening eachother. It’s not well lit and as a female alone I was terrified.
Stayed 2 nights in Apr 2025

6/10 Okay

Al

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Disappointed is how much trash other guests Leave around outside. Actual room was ok. Comfy bed. Clean room. Gap under door. Went to lobby for breakfast. Coffee was gross and no cream; just powdered creamer. My husband drinks decaf and when he started to pour, you could see all the grounds.
Stayed 1 night in Apr 2025

2/10 Terrible

Andrea

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give no stars I would. I WILL NEVER EVER GO BACK THERE. We had to leave in the middle of our stay because the bed was HORRIBLE and uncomfortable and the room was dirty, complained to the front desk and asked for a new mattress and was told NO THAT ALL THE MATTRESSES WERE THE SAME. I have nothing good to say about this place.
Stayed 2 nights in Apr 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Debra or Greg

Stayed 1 night in Mar 2025

10/10 Excellent

Jose

H d sh h h
Stayed 4 nights in Apr 2025

10/10 Excellent

stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was awesome I always have great experiences the accommodations are excellent hotel services excellent I never have any complaints
Stayed 1 night in Apr 2025

10/10 Excellent

Julian

Travelled with family and small children
Liked: Cleanliness, staff & service
I would stay there again
Stayed 1 night in Apr 2025

10/10 Excellent

Cindy

Travelled with family
Staff was very nice the property is going through renovations. Conference rooms were used for storage of mattresses. The area was nice and peaceful.
Stayed 1 night in Apr 2025

10/10 Excellent

Stephanie

Liked: Cleanliness
Stayed 1 night in Apr 2025

6/10 Okay

Allison

Stayed 1 night in Mar 2025

6/10 Okay

Allison

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Denise, miami gardens

Travelled with family
Liked: Cleanliness, staff & service, amenities
It comfortable to stay. The pool is big and clean. The place is not luxurious but its good for the price. Improvements can be made
Stayed 3 nights in Mar 2025

10/10 Excellent

Kaylee

Stayed 1 night in Apr 2025