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The Westin Seattle

4.0 star property
Hotel with a 24-hour fitness centre, a quick walk to Pike Place Market

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Westin Seattle

Breakfast, lunch, dinner served; American cuisine
Indoor pool, open 5:00 AM to 11:00 PM, pool loungers
Premium bedding, down duvets, pillow-top beds, minibar
View from room
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Pool
    Pool
The price is S$286
includes taxes & fees
27 Nov - 28 Nov

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed - double
Pillow-top bed
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, minibar

Room, 2 Double Beds

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Pillow-top bed
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed, City View

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 1 King Bed with Sofa bed, City View

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed - double
Pillow-top bed
Down duvet
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Double Beds, City View

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 2 Double Beds, City View

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Pillow-top bed
Premium bedding
  • 30.2 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed with Sofa bed, City View

Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 1 King Bed with Sofa bed, City View

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed - double
Pillow-top bed
Down duvet
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 2 Double Beds, City View

Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 2 Double Beds, City View

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Premium bedding
Down duvet
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed with Sofa bed, View

Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 1 King Bed with Sofa bed, View

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed - double
Pillow-top bed
Down duvet
  • 30 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 2 Double Beds, View

Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 2 Double Beds, View

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Pillow-top bed
Premium bedding
  • 30 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Room, 1 King Bed with Sofa bed, View

Premium bedding, down duvets, pillow-top beds, minibar

Grand Room, 1 King Bed with Sofa bed, View

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed - double
Pillow-top bed
Down duvet
  • 30 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Room, 2 Double Beds, View

Premium bedding, down duvets, pillow-top beds, minibar

Grand Room, 2 Double Beds, View

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Pillow-top bed
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 Queen Bed

Living room

Executive Suite, 1 Queen Bed

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Premium bedding
  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Suite, 1 King Bed, View

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Suite, 1 King Bed, View

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Premium bedding
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed

Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 1 Queen Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Premium bedding
Separate bedroom
  • 30 sq m
  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Suite, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Luxury Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 91 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 2 Double Beds (Mobility Accessible, Tub)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Pillow-top bed
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
Premium bedding
Blackout curtains
Shower/bath combination
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 1 King Bed with Sofa bed, View (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
Premium bedding
Blackout curtains
Shower/bath combination
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed - double
Pillow-top bed
Down duvet
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed with Sofa bed (Hearing Accessible)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed - double
Pillow-top bed
Down duvet
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed - double
Pillow-top bed
Down duvet
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 1 King Bed with Sofa bed, City View (Hearing Accessible)

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
Premium bedding
Blackout curtains
Shower/bath combination
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Double Beds, City View (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 2 Double Beds, City View (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Pillow-top bed
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed, City View (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 1 King Bed with Sofa bed, City View (Hearing Accessible)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed - double
Pillow-top bed
Down duvet
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
Premium bedding
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, City View (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 2 Double Beds, City View (Hearing Accessible)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Pillow-top bed
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Suite, 1 King Bed, View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
Premium bedding
Blackout curtains
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Sheraton Grand Seattle
Pool
Pet-friendly
Free WiFi
Restaurant
8.8 out of 10, Excellent, (1650)
The price is S$279
includes taxes & fees
27 Nov - 28 Nov
Sheraton Grand Seattle
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About the area

Map
1900 5th Ave, Seattle, WA, 98101

What's nearby

  • Pike Place Market - 7 min walk - 0.6 km
  • Washington State Convention Center - 7 min walk - 0.6 km
  • Space Needle - 15 min walk - 1.3 km
  • Seattle Center - 16 min walk - 1.4 km
  • Seattle Waterfront - 3 min drive - 2.0 km

Getting around

  • Westlake Ave Hub Station - 2 min walk
  • King Street Station - 9 min drive
  • Seattle-Tacoma International Airport (SEA) - 24 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Barolo Ristorante - ‬3 min walk
  • ‪Olympia Coffee Roasting Company - ‬3 min walk
  • ‪Sushi Burrito - ‬2 min walk
  • ‪Palace Kitchen - ‬2 min walk

About this property

The Westin Seattle

Upscale hotel near Pike Place Market
Located close to Washington State Convention Center and Seattle Waterfront, The Westin Seattle provides shopping on-site, a garden and dry cleaning/laundry services. The on-site American cuisine restaurant, Relish Burger Bistro, offers breakfast, lunch and dinner. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a fireplace in reception and a bar.
You'll also find perks such as:
  • Swimming pool with sunloungers
  • Breakfast (surcharge), valet parking (surcharge) and an electric car charging station
  • An indoor pool, express check-out and express check-in
  • A computer station, a 24-hour front desk and concierge services
  • Guest reviews say great things about the central location and helpful staff
Room features
All 891 rooms have comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-compatible safes and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses and down duvets
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 55-inch flat-screen TVs with premium channels
  • Recycling, coffee/tea makers and desks

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 19.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 60 per night; includes in/out privileges)
  • Valet parking on site (USD 68 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available 6:30 AM to 11:00 AM for a fee: USD 5 to 10 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 1900 Fifth
  • Relish Burger Bistro

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 30 meeting rooms
  • 66,563 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 47 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2 AM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75, per accommodation, per stay, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.00 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per day
  • Destination fee: USD 29.59 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 5 to 10 per person
  • Fee for in-room wireless Internet: USD 19.95 per 24-hour period (rates may vary)
  • Self-parking fee: USD 60 per night (in/out privileges)
  • Valet parking fee: USD 68 per day (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 5:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Seattle Westin
Westin Hotel Seattle
Westin Seattle
Westin Seattle Hotel
Westin Hotel
The Westin Hotel Seattle Wa
The Westin Seattle Hotel Seattle
The Westin Seattle Hotel
The Westin Seattle Seattle
The Westin Seattle Hotel Seattle

Frequently asked questions

Does The Westin Seattle have a pool?

Yes, this property has an indoor pool. Pool access is from 5:00 AM to 11:00 PM.

How much does it cost to stay at The Westin Seattle?

As of 21 Nov,2024, prices found for a 1-night stay for 2 adults at The Westin Seattle on 27 Nov,2024 start from S$285.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Westin Seattle pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a deposit of USD 75 per stay and a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at The Westin Seattle?

Self-parking is available for USD 60 per night. Valet parking is available for USD 68 per day.

What time is check-in at The Westin Seattle?

Check-in start time: 4 PM; check-in end time: 2 AM. Late check-in is available during limited hours.

What time is check-out at The Westin Seattle?

Checkout is at 11 AM.

Where is The Westin Seattle located?

Located in Downtown Seattle, this hotel is within a 10-minute walk of Pike Place Market and Washington State Convention Center. Space Needle and Seattle Center are also within 1 mi (2 km). Westlake Ave Hub Station is only a 2-minute walk and Westlake Station is 3 minutes.

The Westin Seattle Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 646 out of 1114 reviews" "
Rating 8 - Good. 215 out of 1114 reviews" "
Rating 6 - Okay. 135 out of 1114 reviews" "
Rating 4 - Poor. 65 out of 1114 reviews" "
Rating 2 - Terrible. 53 out of 1114 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Walied, Newburgh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Hari Priya

Stayed 1 night in Oct 2024

10/10 Excellent

Konstantin

Stayed 3 nights in Oct 2024

10/10 Excellent

FARAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was professional and friendly. The Hotel Restaurant and Bar had good food options. The room was spacious and had a good view. My room (room 2333) was pretty noisy (especially at night) because the windows faced another building with industrial fans and AC units on its roof. Overall ok hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Awesome view. Walking distance to restaurants and shopping.
Stayed 2 nights in Nov 2024

10/10 Excellent

Morgan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean!
Stayed 1 night in Oct 2024

10/10 Excellent

Teri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and concierge Jennifer was awesome she helprd us with so many resevations etc. Fabio at lounge was an exceptional waiter.
Stayed 1 night in Nov 2024

6/10 Okay

Araceli

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

Andrew

Stayed 1 night in Oct 2024

8/10 Good

Kelly

The room had crumbs on the table and an unplugged fridge by the door that I found very odd.
Stayed 1 night in Oct 2024

10/10 Excellent

Judith

Stayed 1 night in Oct 2024

4/10 Poor

Julie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The beds were ridiculously small. There were no robes in the room as advertised. The crib was from the Shining.
Stayed 1 night in Oct 2024

4/10 Poor

Neil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I booked a king bed through Expedia but when I got to hotel was told hotel was full and given a very uncomfortable Murphy bed. Same rate. Complete ripoff
Stayed 1 night in Oct 2024

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Frank

Disliked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

4/10 Poor

Janice

Travelled with family
Disliked: Property conditions & facilities
Not great service anywhere. Especially main bar. Older dated property. View from hotel room was a concrete wall. Expedia gave me a terrible room for a very expensive price. More expensive than my 5 star hotel room in Tokyo 2 weeks later.
Stayed 2 nights in Sep 2024

6/10 Okay

Kevin

Travelled with partner, Travelled with group
Liked: Property conditions & facilities
Disliked: Amenities
Great-lobby area So so-room not as advertised So booked thru Expedia, our city view room for $377 a night was the rooftop surrounded by high rises. I looked at Expedia a few days before we were to check in and the price was $173…too late for me to cancel and rebook at the lower price and staff didn’t care…”well that’s how the reservations work” wa the answer. Cleanliness- bathroom stunk like urine Checkin- gentleman behind the desk at elite checkin was rude. Concierge were great! Awesome recommendations. Bathroom- skimped on amenities. This was not at all like other Westins. Westin has definitely downgraded since Marriott bought them. Very disappointed with this property.
Stayed 3 nights in Oct 2024

10/10 Excellent

Betty, Middleton

Stayed 2 nights in Sep 2024

8/10 Good

ge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Liliana

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Book your other option! They shouldn’t claim to be Marriott because it’s not up to Marriott standards. None of the rooms look like the images. They claim they are clean but the carpet is sticky and halls smell musty and old, I assume they know this because they include fresheners in the rooms. They sell their rooms with a “view” but the windows aren’t even cleaned. They don’t show the image of the towel location which is in the shower and the rack is all rusty leaving the towels with that residue too. The sheets on my bed had some sort of spill and I took a picture of that- they don’t even do the most basic which is provide cleaned sheets. There are also additional fees that aren’t disclosed until you’re at the counter with the rush of checking in. For the price you pay here you could put yourself at a much better updated and clean hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
My grandkids said 5 star
Stayed 1 night in Oct 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff are top notch! They’re very pleasant, professional and helpful
Stayed 2 nights in Oct 2024

6/10 Okay

Fadi

let down
Stayed 1 night in Oct 2024

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views and great ataff
Stayed 3 nights in Sep 2024

10/10 Excellent

Karen

Everything was excellent!
Stayed 3 nights in Oct 2024