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Denny Park Hotel

4.0 star property
Hotel with a 24-hour health club, near Nordstrom

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Denny Park Hotel

Egyptian cotton sheets, premium bedding, minibar, in-room safe
Egyptian cotton sheets, premium bedding, minibar, in-room safe
Egyptian cotton sheets, premium bedding, minibar, in-room safe
Egyptian cotton sheets, premium bedding, minibar, in-room safe
Egyptian cotton sheets, premium bedding, minibar, in-room safe
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Room service
  • Bar
The current price is S$302
includes taxes & fees
9 Feb - 10 Feb

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Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Junior Suite (1SE - City)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite (1SE - City)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room, City View

City view

Deluxe Double Room, City View

Highlights

Air conditioning
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, Balcony

Balcony

Studio Suite, Balcony

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite (1SE - Space Needle)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Studio Suite (1SE - Space Needle)

Highlights

Air conditioning
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Denny Park, Penthouse)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite, 1 Bedroom (Denny Park, Penthouse)

Highlights

Air conditioning
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Premium bedding
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, City View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 Queen Bed, City View

Highlights

Air conditioning
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite (1SE)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Studio Suite (1SE)

Highlights

Air conditioning
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (1SE - Space Needle)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite, 1 Bedroom (1SE - Space Needle)

Highlights

Air conditioning
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (1SE - Space Needle)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds (1SE - Space Needle)

Highlights

Air conditioning
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (1SE - Cityscape)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed (1SE - Cityscape)

Highlights

Air conditioning
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner (Space Needle)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, Corner (Space Needle)

Highlights

Air conditioning
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Space Needle)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed (Space Needle)

Highlights

Air conditioning
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (1SE - Hillside)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds (1SE - Hillside)

Highlights

Air conditioning
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • Hill view
  • Sleeps 4
  • 2 Queen Beds

View all photos for House (1SE - Alder)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

House (1SE - Alder)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Studio Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Space Needle)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite, 1 Bedroom (Space Needle)

Highlights

Air conditioning
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Premium bedding
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (1SE - City)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed (1SE - City)

Highlights

Air conditioning
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

Balcony

Suite, 1 Bedroom, Balcony

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Double Room (Space Needle)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Double Room (Space Needle)

Highlights

Air conditioning
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (1SE - Hillside)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed (1SE - Hillside)

Highlights

Air conditioning
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View

Separate bathtub and shower, deep-soaking bathtub, designer toiletries

Premium Room, 1 King Bed, City View

Highlights

Air conditioning
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Terrace (1SE)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, Terrace (1SE)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Terrace (1SE)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite, 1 Bedroom, Terrace (1SE)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Blackout curtains
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

Hyatt Regency Seattle

Pet-friendly
Free WiFi
Restaurant
Air conditioning
9.4 out of 10, Exceptional, (4493)
The price is S$264
includes taxes & fees
7 Feb - 8 Feb
Hyatt Regency Seattle
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About the area

Map
2125 Terry Avenue, Seattle, WA, 98121

What's nearby

  • Space Needle - 13 min walk
  • Pike Place Market - 14 min walk
  • Bell Street Cruise Terminal at Pier 66 - 18 min walk
  • Lumen Field - 4 min drive
  • Seattle Cruise Ship Terminal 91 - 7 min drive

Getting around

  • Westlake Denny Wy Station - 2 min walk
  • King Street Station - 12 min drive
  • Seattle-Tacoma International Airport (SEA) - 20 min drive

Restaurants

  • ‪Shake Shack - ‬3 min walk
  • ‪Elm Coffee Bar Amazon - ‬6 min walk
  • ‪Happy Lemon - ‬4 min walk
  • ‪45th Stop N Shop & Poke Bar - ‬1 min walk
  • ‪Great State Burger - ‬5 min walk

About this property

Denny Park Hotel

Upscale hotel near Space Needle
Located close to Nordstrom and Pike Place Market, Denny Park Hotel provides shopping on-site, a hair salon and a fireplace in reception. For some rest and relaxation, visit the sauna. The on-site American cuisine restaurant, South Lake Kitchen, offers breakfast and dinner. Free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with a bar and a 24-hour health club.
Additional perks include:
  • Limo/town car service, buffet breakfast (surcharge) and valet parking (surcharge)
  • An electric car charging station, express check-out and a front desk safe
  • Tour/ticket information, multilingual staff and smoke-free property
  • Guest reviews give top marks for the helpful staff and location
Room features
All 153 rooms boast comforts, such as premium bedding and laptop-compatible safes, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Hypo-allergenic bedding and Egyptian cotton sheets
  • Designer toiletries, deep-soaking baths and hairdryers
  • 55-inch HDTVs with cable channels
  • A personal chef, coffee/tea makers and heating

Languages

Chinese (Mandarin), English, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Secured, covered valet parking on site (USD 62 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 1:00 PM on weekends; USD 40 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • South Lake Kitchen

Things to do

  • 24-hour health club
  • Sauna
  • Shopping
  • Stereo

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • 8,000 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • Pay films

Food and drink

  • Champagne service
  • Chef service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 20 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 40 per person
  • Valet parking fee: USD 62 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property

Property is also known as

Pacific Pan
Pan Pacific Seattle Hotel
Pan Pacific Hotel
Pan Pacific Hotel Seattle
Pan Pacific Seattle
Seattle Pan Pacific
Pan Pacific Seattle Hotel Seattle
Pan Pacific Seattle
Denny Park Hotel Hotel
Denny Park Hotel Seattle
Denny Park Hotel Hotel Seattle

Frequently asked questions

Is Denny Park Hotel pet-friendly?

Yes, dogs are allowed at this property.

How much does it cost to stay at Denny Park Hotel?

As of 2 Feb,2025, prices found for a 1-night stay for 2 adults at Denny Park Hotel on 9 Feb,2025 start from S$301.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Denny Park Hotel?

Valet parking is available for USD 62 per night.

What time is check-in at Denny Park Hotel?

Check-in start time: 4 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Denny Park Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Denny Park Hotel located?

Located in Downtown Seattle, this hotel is within a 15-minute walk of Nordstrom, Space Needle and Pike Place Market. Bell Street Cruise Terminal at Pier 66 and Climate Pledge Arena are also within 1 mi (2 km). Westlake Denny Wy Station is only a 2-minute walk and Terry Av-Thomas St Station is 4 minutes.

Denny Park Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 752 out of 1002 reviews" "
Rating 8 - Good. 140 out of 1002 reviews" "
Rating 6 - Okay. 66 out of 1002 reviews" "
Rating 4 - Poor. 31 out of 1002 reviews" "
Rating 2 - Terrible. 13 out of 1002 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Maylin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the view to the space needle, you can walk at night in the city, clean, what I don’t like is that the hotel have no smart tv and you are paying a lot of money for just one night so smart tv would be perfect
Stayed 1 night in Jan 2025

10/10 Excellent

Catherine, Port Orchard

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Eboni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and provided exceptional customer service. The room was absolutely stunning and may have changed my mind about baths. I look forward to staying here again for a staycation.
Stayed 1 night in Jan 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

8/10 Good

Rosendo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 3 nights in Dec 2024

10/10 Excellent

Assan, Davie

Excellent locstion and amenities in and around
Stayed 4 nights in Dec 2024

8/10 Good

Brandy St

Travelled with partner
Liked: Cleanliness, staff & service
I wish we would have know that they were under renovation. The room was absolutely gorgeous but what we were looking forward to with the "mingle wine time" had the wrong time sent out so we couldn't go to it due to another reservation. The restaurant and bar was not what we had experienced the past few times we stayed here. We are looking forward to returning once they are finished with the remodel. It looks like it will be beautiful once it's completed. The staff was very good to us as well.
Stayed 1 night in Dec 2024

8/10 Good

Reza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel were friendly and welcoming, making us feel comfortable throughout my stay. The rooms were also clean and comfortable, providing a pleasant place to relax. However, I found the hotel to be expensive. The breakfast itself was overpriced and lacked variety, with limited options and subpar quality. It seemed as though the hotel might be undergoing some renovations or construction, which could explain some of the shortcomings. Hopefully, these improvements will address some of the issues, such as the breakfast quality and potentially lower prices. Despite the drawbacks, I would consider staying at this hotel again, primarily due to the friendly staff and comfortable accommodations.
Stayed 1 night in Dec 2024

10/10 Excellent

Jenifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Melanie

Stayed 1 night in Dec 2024

10/10 Excellent

Delilah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Beware - there's a 65 dollar fee for parking. Its a vallet. The surpise of the price sucked but it's understable if you compare local parking prices. Example: I believe we paid 30 somewhere by pikes market for 3 hours. Rooms were great: clean and very comfortable. The downfall was the construction taking place - took away from great amenities and elevators took awhile. Until those amenities are available after the construction - customers should get an automatic upgrade or discounts.
Stayed 1 night in Dec 2024

6/10 Okay

Musab

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was construction going on right on top of our room during our stay. We were unaware of the situation other wise we would’ve stayed else where.
Stayed 3 nights in Dec 2024

8/10 Good

Sharon

Stayed 5 nights in Nov 2024

6/10 Okay

Amanda

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Eli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is Amazing and very welcoming, Great room There is construction in the building so it felt like someone is drilling inside my room first thing in the morning, I wish I would’ve known about the construction so I would book a different hotel But the staff and location are great
Stayed 1 night in Dec 2024

6/10 Okay

Erika

Travelled with partner
The hotel was not as clean as we had anticipated. Valet was wonderful & they offered a car service which was a great surprise! The fitted sheet was more like the fabric of a mattress protector, stain on the wall, gave us a queen bed instead of king… not impressed
Stayed 1 night in Dec 2024

10/10 Excellent

alysha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than the construction and slightly inconvenient 3rd party parking options it was fantastic
Stayed 1 night in Dec 2024

6/10 Okay

Asma

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I was expecting a lot more based on the photos and description, but this hotel feels more like a 3 or 4-star property, not a 5-star. The pictures online do not reflect the reality of the room and facilities. The furniture in the room, the lobby, and the overall service quality do not meet the standard of a luxury hotel. The cabinet in my room looked outdated—something I would expect in a 3-star hotel, not a 5-star. Additionally, the hotel charges an extra $20 per night, which felt unnecessary given the overall experience. Another inconvenience was that the hotel name doesn’t show up on Uber, making it harder to navigate. The food quality and staff service were decent, but certainly not exceptional. Overall, I won't be booking through Expedia again, and I wouldn't recommend this hotel to anyone expecting a true 5-star experience.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jazmin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property
Stayed 1 night in Dec 2024

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property right in the center of everything in downtown. Staff was exceptionally nice and helpful. Suite was unique, very comfortable and had a nice view. We stayed for an evening and truly enjoyed ourselves.
Stayed 1 night in Sep 2024

6/10 Okay

Roger Allen Neal

Business traveller, Travelled with partner
Liked: Cleanliness
Overall the stay was ok. The staff are nice and professional, however both of the phones in my king room did not work so having to go up and down to the main lobby just for basic questions, or ordering room service was inconvenient. The room was nice but not worth the price in my opinion. It was an average experience and in my opinion I would probably skip out coming back to the property. Again the staff was excellent, however the overall experience was too average for the price to stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Koichiro

Stayed 1 night in Nov 2024

2/10 Terrible

Elle

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The photos are extremely misleading. This hotel should be listed as a two-star. There are safety hazards, as well, with the elevator — when pressing the selected floor, it consistently goes to a different floor. The room smells very bad — there’s a lingering odor and the ventilation in the room and hotel is subpar. The customer service representative (CSR) was polite but not knowledgeable of the administrative procedures; the attire of the CSR was also inappropriate. The atmosphere was very unwelcoming — there were hotel staff members that seemed to be part of the repair team but they didn’t wear any attire that represented that they’re affiliated with the hotel. To provide a small insight, I’ve traveled across the world, staying in a diverse range of hotels. Not only was I not comfortable with my family staying the hotel but if I were traveling solo, I would also choose not to stay in this hotel. Needless to say, I didn’t stay in this hotel for the paid duration that I pre-paid. To think that I was arriving to a beautiful and welcoming hotel for my family and I was a total letdown.
Stayed 2 nights in Nov 2024

10/10 Excellent

Keeno

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Nidia

Liked: Cleanliness, staff & service, property conditions & facilities
I did not understand where the parking lot was located?, It was easier to use the valet. I like that you offer a free shuttle service. Now if they will have a map at the lobby or rooms for where the parking is at that will be very helpful.
Stayed 1 night in Nov 2024