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New Otani Inn Sapporo

3.5 star property
Hotel with 2 restaurants, a quick walk to Sapporo Clock Tower

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Photo gallery for New Otani Inn Sapporo

Living area
Point of interest
Daily buffet breakfast (JPY 3200 per person)
Reception
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Air conditioning

Room options

Available filters for rooms
Showing 37 of 37 rooms

View all photos for Deluxe Quadruple Room, Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Deluxe Quadruple Room, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Down duvet
Hairdryer
  • 46 sq m
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Natural Comfort Double "ZEN"

Down duvets, desk, laptop workspace, blackout curtains

Natural Comfort Double "ZEN"

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Down duvet
Hairdryer
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Japanese Superior

Down duvets, desk, laptop workspace, blackout curtains

Japanese Superior

Highlights

Air conditioning
Heating
Fridge
LCD TV
Down duvet
Blackout curtains
Hairdryer
Private bathroom
  • 46 sq m
  • Sleeps 5
  • 5 Single Futons

View all photos for Premium Twin Room

Down duvets, desk, laptop workspace, blackout curtains

Premium Twin Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Down duvet
Hairdryer
  • 24 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Natural Comfort Twin "ZEN"

Down duvets, desk, laptop workspace, blackout curtains

Natural Comfort Twin "ZEN"

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Down duvet
Hairdryer
  • 24 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Executive Twin Room, 1 Bedroom, Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Executive Twin Room, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Down duvet
Hairdryer
  • 46 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Moderate Twin

Down duvets, desk, laptop workspace, blackout curtains

Moderate Twin

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Down duvet
Hairdryer
  • 24 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Premium Double Room

Down duvets, desk, laptop workspace, blackout curtains

Premium Double Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Down duvet
Hairdryer
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room, Smoking

Down duvets, desk, laptop workspace, blackout curtains

Comfort Double Room, Smoking

Highlights

Air conditioning
Heating
Fridge
LCD TV
Down duvet
Blackout curtains
Hairdryer
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Twin Room, Smoking

Down duvets, desk, laptop workspace, blackout curtains

Comfort Twin Room, Smoking

Highlights

Air conditioning
Heating
Fridge
LCD TV
Down duvet
Blackout curtains
Hairdryer
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Premium Triple Room

Down duvets, desk, laptop workspace, blackout curtains

Premium Triple Room

Highlights

Air conditioning
Heating
Fridge
LCD TV
Down duvet
Blackout curtains
Hairdryer
Private bathroom
  • 26 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Trundle Bed

View all photos for Natural Comfort Triple "ZEN"

Down duvets, desk, laptop workspace, blackout curtains

Natural Comfort Triple "ZEN"

Highlights

Air conditioning
Heating
Fridge
LCD TV
Down duvet
Blackout curtains
Hairdryer
Private bathroom
  • 26 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

View all photos for Moderate Triple

Down duvets, desk, laptop workspace, blackout curtains

Moderate Triple

Highlights

Air conditioning
Heating
Fridge
LCD TV
Down duvet
Blackout curtains
Hairdryer
Private bathroom
  • 26 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

View all photos for Triple Room, Smoking

Down duvets, desk, laptop workspace, blackout curtains

Triple Room, Smoking

Highlights

Air conditioning
Heating
Fridge
LCD TV
Down duvet
Blackout curtains
Hairdryer
Private bathroom
  • 26 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Japanese Superior Room Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Japanese Superior Room Non Smoking

  • Sleeps 4
  • 6 Single Futons

View all photos for Natural Comfort Floor Large Twin Room Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Natural Comfort Floor Large Twin Room Non Smoking

  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Twin Room Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Premium Twin Room Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Superior Twin Room Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Premium Superior Twin Room Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Natural Comfort Floor Twin Room Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Natural Comfort Floor Twin Room Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Natural Comfort Double Room Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Natural Comfort Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Natural Comfort Floor Large Double Room Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Natural Comfort Floor Large Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Corner Twin Room Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Premium Corner Twin Room Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Moderate Twin Room Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Moderate Twin Room Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Moderate Large Twin Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Moderate Large Twin Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Superior Double Room Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Premium Superior Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Single Room Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Premium Single Room Non Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Moderate Large Double Room

Down duvets, desk, laptop workspace, blackout curtains

Moderate Large Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Deluxe Twin Room Non Smoking

  • Sleeps 4
  • 2 Single Beds

View all photos for Natural Comfort Floor King Room Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Natural Comfort Floor King Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double Room Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Premium Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Natural Comfort Double Room Smoking

Down duvets, desk, laptop workspace, blackout curtains

Natural Comfort Double Room Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Executive Twin Room

Down duvets, desk, laptop workspace, blackout curtains

Premium Executive Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Moderate Single Room Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Moderate Single Room Non Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Natural Comfort Floor Twin Room Smoking　

Down duvets, desk, laptop workspace, blackout curtains

Natural Comfort Floor Twin Room Smoking　

  • Sleeps 2
  • 2 Single Beds

View all photos for Natural Comfort Floor Single Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Natural Comfort Floor Single Non Smoking

  • Sleeps 1
  • 1 Double Bed

[Premium]Suite Room 70 Sqm 13th Floor[Twin Room][Non-Smoking]

  • Sleeps 2
  • 2 Double Beds

View all photos for Moderate Twin Room

Down duvets, desk, laptop workspace, blackout curtains

Moderate Twin Room

  • Sleeps 2
  • 2 Single Beds

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About the area

Map
Nishi1-1, Kita 2, Chuo-ku, Sapporo, Hokkaido, 060-0002

What's nearby

  • Sapporo Clock Tower - 4 min walk - 0.4 km
  • Sapporo TV Tower - 5 min walk - 0.5 km
  • Sapporo JR Tower - 8 min walk - 0.7 km
  • Hokkaido University - 14 min walk - 1.2 km
  • Odori Park - 15 min walk - 1.3 km

Getting around

  • Sapporo Station - 2 min walk
  • Odori Station - 7 min walk
  • New Chitose Airport (CTS) - 56 min drive

Restaurants

  • ‪Japanese Ramen Noodle Lab Q - ‬1 min walk
  • ‪北海道食市場丸海屋離 - ‬1 min walk
  • ‪北海道らーめん奥原流・久楽本店 - ‬1 min walk
  • ‪粋な居酒屋 あいよ 北3条店 - ‬1 min walk
  • ‪Picante 札幌駅前店 - ‬1 min walk

About this property

New Otani Inn Sapporo

Hotel near Sapporo Clock Tower
Located close to Sapporo TV Tower and Sapporo JR Tower, New Otani Inn Sapporo provides shopping on-site, a coffee shop/cafe and dry cleaning/laundry services. Enjoy a meal at the two on-site restaurants. Free WiFi in public areas is available to all guests, along with a bar and conference space.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a front desk safe
  • Laundry services, a gift shop and a 24-hour front desk
  • A lift, meeting rooms and a banquet hall
Room features
All 340 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as WiFi.
More conveniences in all rooms include:
  • Bathrooms with toilets with electronic bidets and shower/bath combinations
  • LCD TVs with digital channels
  • Fridges, electric kettles and heating

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 2,000 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,200 for adults and JPY 1,600 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (93 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with digital channels
  • Pay films

Food and drink

  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 3200 for adults and from JPY 1600 for children
  • Self-parking fee: JPY 2000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Parking height restrictions apply

Property is also known as

New Otani Inn Sapporo
New Otani Sapporo
Sapporo New Otani Inn
New Otani Inn Sapporo Hotel
New Otani Inn Sapporo Sapporo
New Otani Inn Sapporo Hotel Sapporo

Frequently asked questions

Is New Otani Inn Sapporo pet-friendly?

No, pets are not allowed at this property.

How much is parking at New Otani Inn Sapporo?

Self-parking is available for JPY 2000 per night. Limited spots are available.

What time is check-in at New Otani Inn Sapporo?

Check-in start time: 3:00 PM; check-in end time: 2:00 AM.

What time is check-out at New Otani Inn Sapporo?

Checkout is at 11 AM.

Where is New Otani Inn Sapporo located?

Located in Sapporo City Centre, this hotel is within a 10-minute walk of Sapporo Clock Tower, Sapporo TV Tower and Sapporo JR Tower. Hokkaido University and Odori Park are also within 15 minutes. Sapporo Station is only a 2-minute walk and Odori Station is 7 minutes.

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New Otani Inn Sapporo Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 256 out of 696 reviews
Rating 8 - Good. 284 out of 696 reviews
Rating 6 - Okay. 114 out of 696 reviews
Rating 4 - Poor. 30 out of 696 reviews
Rating 2 - Terrible. 12 out of 696 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

John

Good breakfast
Stayed 1 night in Jan 2025

8/10 Good

Mark

The Hotel was near many things in Sapporo Downtown area.
Stayed 2 nights in Oct 2024

8/10 Good

Juchen

The location is good and staffs are friendly. I basically can walk to many places.
Stayed 3 nights in Jun 2024

10/10 Excellent

Kobayashi

The
Stayed 1 night in Jan 2025

10/10 Excellent

tracie

Convinient location.
Stayed 4 nights in Jul 2024

10/10 Excellent

Kee Min Natalie

close to train station & nice place
Stayed 4 nights in Nov 2023

10/10 Excellent

Takashi

There's a reason why it's hard to make a reservation, the attitude of the hotel staff is different from that of other hotels on Sapporo
Stayed 1 night in Sep 2024

8/10 Good

Nathan

10 minute walk to either Sapporo Station and Odori Park. Hotel staff are really nice and surprisingly quiet for its location.
Stayed 3 nights in Dec 2023

8/10 Good

Jose

Good location
Great location. Kind of smelly and the air conditioning never cooled down the room.
Stayed 2 nights in Jul 2024

10/10 Excellent

Allan

Very clean and accessible.
Stayed 3 nights in Dec 2023

8/10 Good

May May

At lobby provide green tea, toothbrush, bathball all accessories
Stayed 1 night in Apr 2024

10/10 Excellent

Jason

The hotel is located near Sapporo station. Second time staying here. It is the pick up for the Niseko bus, and waling distance to the Rusutsu bus. There are family marts and lawsons within walking dsistance (across the street). Room was sufficient and will stay here again.
Stayed 3 nights in Dec 2023

10/10 Excellent

Takashi

Almost every hotel has some bad-mannered hotel staff.So we can decide whether to use it again, but everyone in this hotel is a good-mannered hotelier, and we can stay there in a good mood
Stayed 1 night in Jun 2024

8/10 Good

Chih Ping

The hotel is near the train station and provides a good service. The room is not new but clean. The only thing that was not perfect was a broken electrical outlet in my room.
Stayed 1 night in Jan 2024

6/10 Okay

jerimy

Nothing special
Stayed 1 night in Jul 2022

10/10 Excellent

Hong G

The service was impeccable!! It was pouring rain, and needed a cab. The employee in the lobby ran out to hail a cab for us!! So grateful for his help. One thing about the room though, there are no usb plugs, so if you need to charge your devices, make sure bring electric outlet plug.
Stayed 2 nights in Nov 2022

6/10 Okay

Sirorat

Disliked: Cleanliness, property conditions & facilities
Lot of dust in the room. Blanket is so bad,
Hotel is looking good. However, the cleaning is not good. A lots of dust too much especially under the bed. Blanket is not in good condition. clothes of the blanket is so bad. Will not be back again
Stayed 2 nights in Apr 2023

8/10 Good

luan

Nicely renovated hotel with bad AC.
The hotel seems like it was recently renovated. The room was clean and large, they did forget to repaint the window ledge for some reason. Breakfast was good with many options. Wifi was good. Two problems with this hotel. The beds were really hard, harder than sleeping on tatami mat. The AC barely worked. Good thing it's cool at night in Sapporo so we just sleep with the window open. Overall we enjoyed our stay and would recommend the hotel.
Stayed 3 nights in Jul 2022

6/10 Okay

Verified traveller

Liked: Room comfort
Mediocre facilities
A bit distant from popular town centre, particularly during winter ice festival that it took 2 to 3 bus stops to get there. Walking around in Jan to Feb (snowing) would be potentially risky for kids and elderly (not recommended strongly). Mediocre facilities commensurate with name of being an 'inn' and not a hotel. No shopping arcades or department stroes in vicinity and relatively expensive room charges during ice festival.
Stayed 1 night in Feb 2023

6/10 Okay

Masaki

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Staffs are not friendly and treat us as very unprofessionally. Very disorganized, no smile at all. Only manager was good but rest of others are not nice. I was so disappointed.
Stayed 1 night in Dec 2022

8/10 Good

Yumiko

Stayed 1 night in Mar 2025

6/10 Okay

NORIYOSHI

部屋は広く、過ごしやすかったのですが、バスルームのにおいが気になりました。排水溝が発生源かとおもきますが、残念でした。
Stayed 1 night in Feb 2025

8/10 Good

MASAMI

朝食が美味しかった
Stayed 1 night in Feb 2025

6/10 Okay

Yuu

Liked: Amenities, property conditions & facilities
施設が古く、水回りが匂う。
Stayed 1 night in Feb 2025

10/10 Excellent

Takahiro

Stayed 1 night in Mar 2025