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New Otani Inn Sapporo

3.5 star property
Explore local flavors with a buffet breakfast then unwind with shopping or enjoy the convenience of laundry services.

Choose dates to view prices

Photo gallery for New Otani Inn Sapporo

Living area
Bar (on property)
Point of interest
Reception
Daily buffet breakfast (JPY 3200 per person)
Step into New Otani Inn Sapporo, a haven near Sapporo TV Tower and JR Tower. Enjoy shopping on site, savor meals at the two restaurants or sip coffee at the cafe. With laundry services, luggage storage and free WiFi in public areas available to all guests.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Air conditioning
The current price is S$109
includes taxes & fees
2 Mar - 3 Mar

Room options

Available filters for rooms
Showing 37 of 37 rooms

View all photos for Deluxe Quadruple Room, Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Deluxe Quadruple Room, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Down duvet
Toilet with electronic bidet
  • 46 sq m
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Natural Comfort Double "ZEN"

Down duvets, desk, laptop workspace, blackout curtains

Natural Comfort Double "ZEN"

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Down duvet
Toilet with electronic bidet
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Japanese Superior

Down duvets, desk, laptop workspace, blackout curtains

Japanese Superior

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Down duvet
Toilet with electronic bidet
Private bathroom
  • 46 sq m
  • Sleeps 5
  • 5 Single Futons

View all photos for Premium Twin Room

Down duvets, desk, laptop workspace, blackout curtains

Premium Twin Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Down duvet
Toilet with electronic bidet
  • 24 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Natural Comfort Twin "ZEN"

Down duvets, desk, laptop workspace, blackout curtains

Natural Comfort Twin "ZEN"

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Down duvet
Toilet with electronic bidet
  • 24 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Executive Twin Room, 1 Bedroom, Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Executive Twin Room, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Down duvet
Toilet with electronic bidet
  • 46 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Moderate Twin

Down duvets, desk, laptop workspace, blackout curtains

Moderate Twin

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Down duvet
Toilet with electronic bidet
  • 24 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Premium Double Room

Down duvets, desk, laptop workspace, blackout curtains

Premium Double Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Down duvet
Toilet with electronic bidet
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room, Smoking

Down duvets, desk, laptop workspace, blackout curtains

Comfort Double Room, Smoking

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Down duvet
Toilet with electronic bidet
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Twin Room, Smoking

Down duvets, desk, laptop workspace, blackout curtains

Comfort Twin Room, Smoking

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Down duvet
Toilet with electronic bidet
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Premium Triple Room

Down duvets, desk, laptop workspace, blackout curtains

Premium Triple Room

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Down duvet
Toilet with electronic bidet
Private bathroom
  • 26 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Trundle Bed

View all photos for Natural Comfort Triple "ZEN"

Down duvets, desk, laptop workspace, blackout curtains

Natural Comfort Triple "ZEN"

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Down duvet
Toilet with electronic bidet
Private bathroom
  • 26 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

View all photos for Moderate Triple

Down duvets, desk, laptop workspace, blackout curtains

Moderate Triple

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Down duvet
Toilet with electronic bidet
Private bathroom
  • 26 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

View all photos for Triple Room, Smoking

Down duvets, desk, laptop workspace, blackout curtains

Triple Room, Smoking

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Down duvet
Toilet with electronic bidet
Private bathroom
  • 26 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Japanese Superior Room Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Japanese Superior Room Non Smoking

  • Sleeps 4
  • 6 Single Futons

View all photos for Natural Comfort Floor Large Twin Room Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Natural Comfort Floor Large Twin Room Non Smoking

  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Twin Room Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Premium Twin Room Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Superior Twin Room Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Premium Superior Twin Room Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Natural Comfort Floor Twin Room Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Natural Comfort Floor Twin Room Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Natural Comfort Double Room Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Natural Comfort Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Natural Comfort Floor Large Double Room Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Natural Comfort Floor Large Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Corner Twin Room Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Premium Corner Twin Room Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Moderate Twin Room Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Moderate Twin Room Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Moderate Large Twin Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Moderate Large Twin Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Superior Double Room Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Premium Superior Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Single Room Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Premium Single Room Non Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Moderate Large Double Room

Down duvets, desk, laptop workspace, blackout curtains

Moderate Large Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Deluxe Twin Room Non Smoking

  • Sleeps 4
  • 2 Single Beds

View all photos for Natural Comfort Floor King Room Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Natural Comfort Floor King Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double Room Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Premium Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Natural Comfort Double Room Smoking

Down duvets, desk, laptop workspace, blackout curtains

Natural Comfort Double Room Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Executive Twin Room

Down duvets, desk, laptop workspace, blackout curtains

Premium Executive Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Moderate Single Room Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Moderate Single Room Non Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Natural Comfort Floor Twin Room Smoking　

Down duvets, desk, laptop workspace, blackout curtains

Natural Comfort Floor Twin Room Smoking　

  • Sleeps 2
  • 2 Single Beds

View all photos for Natural Comfort Floor Single Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Natural Comfort Floor Single Non Smoking

  • Sleeps 1
  • 1 Double Bed

[Premium]Suite Room 70 Sqm 13th Floor[Twin Room][Non-Smoking]

  • Sleeps 2
  • 2 Double Beds

View all photos for Moderate Twin Room

Down duvets, desk, laptop workspace, blackout curtains

Moderate Twin Room

  • Sleeps 2
  • 2 Single Beds

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The price is S$96
includes taxes & fees
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About the area

Map
Nishi1-1, Kita 2, Chuo-ku, Sapporo, Hokkaido, 060-0002

What's nearby

  • Sapporo Clock Tower - 4 min walk
  • Sapporo TV Tower - 5 min walk
  • Sapporo JR Tower - 10 min walk
  • Hokkaido University - 14 min walk
  • Odori Park - 15 min walk

Getting around

  • Sapporo Station - 2 min walk
  • Odori Station - 7 min walk
  • New Chitose Airport (CTS) - 56 min drive

Restaurants

  • ‪Japanese Ramen Noodle Lab Q - ‬1 min walk
  • ‪北海道食市場丸海屋離 - ‬1 min walk
  • ‪北海道らーめん奥原流・久楽本店 - ‬1 min walk
  • ‪粋な居酒屋 あいよ 北3条店 - ‬1 min walk
  • ‪Picante 札幌駅前店 - ‬1 min walk

About this property

New Otani Inn Sapporo

Hotel near Sapporo Clock Tower
Located close to Sapporo TV Tower and Sapporo JR Tower, New Otani Inn Sapporo provides shopping on-site, a coffee shop/cafe and dry cleaning/laundry services. Enjoy a meal at the two on-site restaurants. Free WiFi in public areas is available to all guests, along with a bar and conference space.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self-parking (surcharge) and luggage storage
  • Meeting rooms, a front desk safe and a gift shop
  • A lift, laundry services and a vending machine
Room features
All 340 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as WiFi.
More conveniences in all rooms include:
  • Bathrooms with toilets with electronic bidets and shower/bath combinations
  • LCD TVs with digital channels
  • Fridges, electric kettles and heating

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 2,000 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,200 for adults and JPY 1,600 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (93 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with digital channels
  • Pay films

Food and drink

  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 3200 for adults and from JPY 1600 for children
  • Self-parking fee: JPY 2000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Parking height restrictions apply

Property is also known as

New Otani Inn Sapporo
New Otani Sapporo
Sapporo New Otani Inn
New Otani Inn Sapporo Hotel
New Otani Inn Sapporo Sapporo
New Otani Inn Sapporo Hotel Sapporo

Frequently asked questions

Is New Otani Inn Sapporo pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at New Otani Inn Sapporo?

As of 9 Feb,2025, prices found for a 1-night stay for 2 adults at New Otani Inn Sapporo on 2 Mar,2025 start from S$109.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at New Otani Inn Sapporo?

Self-parking is available for JPY 2000 per night. Limited spots are available.

What time is check-in at New Otani Inn Sapporo?

Check-in start time: 3:00 PM; check-in end time: 2:00 AM.

What time is check-out at New Otani Inn Sapporo?

Checkout is at 11 AM.

Where is New Otani Inn Sapporo located?

Located in Sapporo City Centre, this hotel is within a 10-minute walk of Sapporo Clock Tower and Sapporo TV Tower. Sapporo JR Tower and Hokkaido University are also within 15 minutes. Sapporo Station is only a 2-minute walk and Odori Station is 7 minutes.

New Otani Inn Sapporo Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 250 out of 678 reviews
Rating 8 - Good. 278 out of 678 reviews
Rating 6 - Okay. 108 out of 678 reviews
Rating 4 - Poor. 30 out of 678 reviews
Rating 2 - Terrible. 12 out of 678 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

John

Liked: Cleanliness, staff & service
Good breakfast
Stayed 1 night in Jan 2025

4/10 Poor

Stephen M, BRISTOW

Stayed 8 nights in Dec 2024

10/10 Excellent

Zhou

Stayed 2 nights in Dec 2024

10/10 Excellent

Keegan

Stayed 2 nights in Oct 2024

8/10 Good

Mark

Travelled with family, Business traveller
Liked: Staff & service, amenities
The Hotel was near many things in Sapporo Downtown area.
Stayed 2 nights in Oct 2024

8/10 Good

Juchen, Torrance

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good and staffs are friendly. I basically can walk to many places.
Stayed 3 nights in Jun 2024

10/10 Excellent

HOON CHIAT

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

tracie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convinient location.
Stayed 4 nights in Jul 2024

8/10 Good

Jose

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Great location. Kind of smelly and the air conditioning never cooled down the room.
Stayed 2 nights in Jul 2024

8/10 Good

May May

Travelled with family
Liked: Cleanliness, staff & service, amenities
At lobby provide green tea, toothbrush, bathball all accessories
Stayed 1 night in Apr 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and accessible.
Stayed 3 nights in Dec 2023

8/10 Good

Valerie

Stayed 3 nights in Feb 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located near Sapporo station. Second time staying here. It is the pick up for the Niseko bus, and waling distance to the Rusutsu bus. There are family marts and lawsons within walking dsistance (across the street). Room was sufficient and will stay here again.
Stayed 3 nights in Dec 2023

8/10 Good

Nathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 minute walk to either Sapporo Station and Odori Park. Hotel staff are really nice and surprisingly quiet for its location.
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023

6/10 Okay

Masaki

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staffs are not friendly and treat us as very unprofessionally. Very disorganized, no smile at all. Only manager was good but rest of others are not nice. I was so disappointed.
Stayed 1 night in Dec 2022

10/10 Excellent

Hong G

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was impeccable!! It was pouring rain, and needed a cab. The employee in the lobby ran out to hail a cab for us!! So grateful for his help. One thing about the room though, there are no usb plugs, so if you need to charge your devices, make sure bring electric outlet plug.
Stayed 2 nights in Nov 2022

8/10 Good

luan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nicely renovated hotel with bad AC.
The hotel seems like it was recently renovated. The room was clean and large, they did forget to repaint the window ledge for some reason. Breakfast was good with many options. Wifi was good. Two problems with this hotel. The beds were really hard, harder than sleeping on tatami mat. The AC barely worked. Good thing it's cool at night in Sapporo so we just sleep with the window open. Overall we enjoyed our stay and would recommend the hotel.
Stayed 3 nights in Jul 2022

6/10 Okay

jerimy

Nothing special
Stayed 1 night in Jul 2022

10/10 Excellent

Bilguun

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Kane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great value, great location, will return again..!
great location, in house coin laundry, nice sized double bed room, very clean non-smoking room.
Stayed 3 nights in Sep 2021

10/10 Excellent

Haruka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in May 2021

6/10 Okay

Verified traveller

Stayed 1 night in May 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything in this hotel besides only one thing—their super hard bed. They can improve this if only they would add one more soft layer on top. I think it would make a huge difference. Overall the staff are great and the housekeeping is the best!
Stayed 3 nights in Feb 2021