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Serra Alta Hotel

3.5 star property
Family-friendly hotel with free breakfast and fitness centre

Choose dates to view prices

Photo gallery for Serra Alta Hotel

Relax on the patio with comfortable seating and shaded tables amidst a beautiful garden view.
Experience the warm and inviting atmosphere of our lobby, featuring a fireplace, comfortable seating, and a spacious open layout.
Situated in a hilly area, this hotel offers parking facilities and is easily accessible.
Relax in our spacious lobby with comfortable seating, a coffee table, and beautiful flowers.
Stately neoclassical building with arched windows and a central entrance, set amidst manicured hedges and palm trees.

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Parking included
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Premier Quadruple Room

1 bedroom, minibar, in-room safe, desk

Premier Quadruple Room

Highlights

Air conditioning
LED TV
Separate bedroom
Private bathroom
Hairdryer
Minibar
Satellite channels
Desk
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Premier Triple Room

Extra beds

Premier Triple Room

Highlights

Air conditioning
LED TV
Separate bedroom
Private bathroom
Hairdryer
Minibar
Satellite channels
Desk
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Premier Double Room

1 bedroom, minibar, in-room safe, desk

Premier Double Room

Highlights

Air conditioning
LED TV
Separate bedroom
Private bathroom
Hairdryer
Minibar
Satellite channels
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Quadruple Room

1 bedroom, minibar, in-room safe, desk

Deluxe Quadruple Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
LED TV
Separate bedroom
Private bathroom
Hairdryer
Minibar
Satellite channels
Desk
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Deluxe Triple Room

1 bedroom, minibar, in-room safe, desk

Deluxe Triple Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
LED TV
Separate bedroom
Private bathroom
Hairdryer
Minibar
Satellite channels
Desk
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Double Room

1 bedroom, minibar, in-room safe, desk

Deluxe Double Room

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
LED TV
Separate bedroom
Private bathroom
Hairdryer
Minibar
Satellite channels
Desk
  • Sleeps 3
  • 1 Queen Bed
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About the area

Map
Rua Paulo Muller, 250, Parque 23 de Setembro, Sao Bento do Sul, SC, 89280-370

What's nearby

  • Pure Heart of Mary Church - 8 min walk - 0.7 km
  • Sao Bento do Sul Municipal City Hall - 9 min walk - 0.8 km
  • Sao Bento do Sul Courthouse - 3 min drive - 2.4 km
  • Promosul Events Center - 10 min drive - 8.5 km
  • Salto do Engenho Waterfall - 36 min drive - 31.6 km

Getting around

  • Curitiba (CWB-Afonso Pena Intl.) - 174 min drive

Restaurants

  • ‪Restaurante Sandori - ‬16 min walk
  • ‪Kako's Self Service - ‬7 min walk
  • ‪Empório do Sabor - ‬13 min walk
  • ‪Vó Chica - ‬11 min walk
  • ‪Lanchonete Calcadao - ‬11 min walk

About this property

Serra Alta Hotel

Family-friendly hotel near Sao Bento do Sul Municipal City Hall
Located close to Pure Heart of Mary Church, Serra Alta Hotel provides a free breakfast buffet, a shopping centre on-site and a garden. For some rest and relaxation, visit the sauna or the steam room. The on-site international cuisine restaurant, Manacá Gastronomia, offers lunch and dinner. Free in-room WiFi is available to all guests, along with a playground and a library.
Other perks at this hotel include:
  • An indoor pool and a children's pool, with sunloungers
  • Free self-parking
  • A TV in reception, a billiards/pool table and 3 meeting rooms
  • Multilingual staff, smoke-free property and a lift
Room features
All 72 rooms offer comforts such as air conditioning, in addition to perks such as free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and hairdryers
  • 32-inch LED TVs with premium channels
  • Daily housekeeping, desks and phones

Languages

English, Portuguese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • ESPAÇO [bar]
  • Manacá Gastronomia

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Shopping centre
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 2,303 square feet of conference space
  • 3 meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system

We should mention

Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Pool access available from 7:00 AM to 10:00 PM
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel São Bento Sul
Novotel São Bento Sul Hotel
Novotel São Bento Sul Hotel Sao Bento do Sul
Novotel São Bento Sul Sao Bento do Sul
Serra Alta Hotel Sao Bento do Sul
Serra Alta Hotel
Serra Alta Sao Bento do Sul
Serra Alta Hotel Hotel
Serra Alta Hotel Sao Bento do Sul
Serra Alta Hotel Hotel Sao Bento do Sul

Frequently asked questions

Does Serra Alta Hotel have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 7:00 AM to 10:00 PM.

Is Serra Alta Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Serra Alta Hotel?

Self-parking is free at this property.

What time is check-in at Serra Alta Hotel?

Check-in start time: 2 PM; check-in end time: 11 PM.

What time is check-out at Serra Alta Hotel?

Checkout is at noon.

Where is Serra Alta Hotel located?

This family-friendly Sao Bento do Sul hotel is located in a shopping district, within a 10-minute walk of Sao Bento do Sul Municipal City Hall and Pure Heart of Mary Church.

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Serra Alta Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 258 out of 383 reviews
Rating 8 - Good. 106 out of 383 reviews
Rating 6 - Okay. 16 out of 383 reviews
Rating 4 - Poor. 3 out of 383 reviews
Rating 2 - Terrible. 0 out of 383 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

joao jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótimo atendimento e boas instalações.
Stayed 1 night in Jun 2025

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Kelley

Stayed 1 night in Jan 2025

8/10 Good

Gilberto

Stayed 1 night in Aug 2024

10/10 Excellent

Flavio Carmelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Wilson Roberto Baratto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Rodrigo Alcides

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel muito bom!

Hotel aconchegante para ir com família e amigos. Ele é um pouco antigo, porém não é desatualizado. É tão aconchegante, que não da vontade de sair dele. Poderiam melhorar/facilitar algumas questões que passam despercebidas, como por exemplo pais que possuem bebês pequenos, tem que toda hora solicitar ao restaurante para aquecer as mamadeiras ou disponibilizarem água quente, sendo que isso poderia facilmente ser resolvido com um microondas/chaleira elétrica compartilhado (na brinquedoteca, por exemplo).
Stayed 2 nights in Aug 2024

10/10 Excellent

alysson

Stayed 1 night in Aug 2024

10/10 Excellent

Tharyk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel excelente, muito confortável. Ótimo café da manhã. Funcionários muito atenciosos.
Stayed 2 nights in Jul 2024

10/10 Excellent

MARCIAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Melhor atendimento de hotel que ja tive

Local muito bem localizado, equipe preparada. So achei que o cardapio do restaurabte poderia ser mais variado. Porem.nao interfere na estadia.
Stayed 1 night in Jan 2024

10/10 Excellent

ANA LUIZA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabuloso

Stayed 1 night in Nov 2023

10/10 Excellent

Jânio Wagner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

tranquilidade

Muito bom. Hotel antigo, mas bem conservado. Atendimento excelente.
Stayed 2 nights in Oct 2023

10/10 Excellent

ANTONIO M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Otimo hotel com excelentes colaboradores.

Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agradável

Hotel familiar, oferece conforto e lazer para um final de semana de descanso e aconchego.
Stayed 2 nights in Apr 2023

8/10 Good

Cyrus

Liked: Cleanliness, staff & service, room comfort

Um bom hotel

Um bom hotel, aconchegante e com uma vista incrível. Da para notar, pricipalmente nos banheiros, que é um hotel bem antigo que precisa dar uma reformada
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel é muito aconchegante e agradável. O café da manhã é excelente.
Stayed 1 night in Mar 2023

10/10 Excellent

Pasquale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELENTE

Stayed 1 night in Mar 2023

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótimo hotel. Excelente atendimento e instalações! Lugar bonito e agradável.
Stayed 2 nights in Feb 2023

10/10 Excellent

Anderson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Passamos apenas à noite, então não conseguimos aproveitar muito bem a estrutura toda. O hotel é muito bonito, entrada florida com hortênsias, ótimo atendimento e muito bom restaurante.
Stayed 1 night in Dec 2022

10/10 Excellent

Josie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom , mas o acesso de carro da entrada do hotel e precaria, toda esburacada, com riscos de danificar os carros que passam por la.
Stayed 3 nights in Dec 2022

8/10 Good

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendo

O quarto é bem confortável, porém o banheiro precisando de uma reforma. O café da manhã é incrível, com inúmeras opções. Funcionários extremamente gentis e atenciosos.
Stayed 1 night in Oct 2022

10/10 Excellent

Katiuscia

Stayed 1 night in Sep 2022