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Novotel Santos Gonzaga

4.0 star property
Hotel with bars, a short walk to Gonzaga Beach

Choose dates to view prices

Photo gallery for Novotel Santos Gonzaga

Front of property
Sports facility
View from property
2 bars/lounges
Minibar, in-room safe, desk, blackout curtains

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Pet-friendly
  • Parking available
  • Air conditioning
The current price is S$87
includes taxes & fees
9 Mar - 10 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Apartment, 1 Double Bed

Minibar, in-room safe, desk, blackout curtains

Standard Apartment, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Apartment, 1 Queen Bed, View

Minibar, in-room safe, desk, blackout curtains

Executive Apartment, 1 Queen Bed, View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 25 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Apartment, 1 Double Bed with Sofa bed

Minibar, in-room safe, desk, blackout curtains

Superior Apartment, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Sofa bed
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Apartment, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Superior Apartment, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed, Ocean View

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 Queen Bed, Ocean View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
Coffee/tea maker
  • 25 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Apartment, 1 Queen Bed

Minibar, in-room safe, desk, blackout curtains

Superior Apartment, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

ibis budget Santos Gonzaga

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
8.4 out of 10, Very good, (1007)
The price is S$67
includes taxes & fees
9 Mar - 10 Mar
ibis budget Santos Gonzaga
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About the area

Map
Av Dona Ana Costa 473, Santos, 11060-003

What's nearby

  • Boqueirao Beach - 8 min walk
  • Gonzaga Beach - 8 min walk
  • Jose Menino Beach - 14 min walk
  • Santos Harbor - 6 min drive
  • Ponta da Praia Beach - 9 min drive

Getting around

  • Ana Costa Station - 11 min walk
  • São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.) - 121 min drive

Restaurants

  • ‪Beduíno - ‬1 min walk
  • ‪Ao Chopp do Gonzaga - ‬1 min walk
  • ‪Lanches Sevilha - ‬1 min walk
  • ‪Apolo Xvi Restaurante - ‬2 min walk
  • ‪Lugano - ‬1 min walk

About this property

Novotel Santos Gonzaga

Upscale hotel near Gonzaga Beach
Consider a stay at Novotel Santos Gonzaga and take advantage of a garden, dry cleaning/laundry services and 2 bars. For some rest and relaxation, visit the sauna. The on-site restaurant offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym and a business centre.
You'll also enjoy perks such as:
  • An outdoor pool
  • Buffet breakfast (surcharge), bike hire and valet parking (surcharge)
  • A porter/bellboy, a 24-hour front desk and a vegetable garden
  • Smoke-free property, coffee/tea in reception and luggage storage
Room features
All 288 rooms offer comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with cable channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (BRL 35 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: BRL 70 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 484 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of BRL 100 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 15 kg per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls and litter trays are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately BRL 70.00 per person
  • Valet parking fee: BRL 35 per day
  • Pet fee: BRL 100 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Property is also known as

Novotel Santos Hotel
Novotel Santos
Novotel Santos Brazil
Novotel Santos
Novotel Santos Gonzaga Hotel
Novotel Santos Gonzaga Santos
Novotel Santos Gonzaga Hotel Santos

Frequently asked questions

Does Novotel Santos Gonzaga have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Novotel Santos Gonzaga?

As of 22 Feb,2025, prices found for a 1-night stay for 2 adults at Novotel Santos Gonzaga on 9 Mar,2025 start from S$86.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Santos Gonzaga pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 15 kg per pet. There's a fee of BRL 100 per pet, per night. Service animals are exempt from fees.

How much is parking at Novotel Santos Gonzaga?

Valet parking is available for BRL 35 per day.

What time is check-in at Novotel Santos Gonzaga?

Check-in start time: 3 PM; check-in end time: 6 PM.

What time is check-out at Novotel Santos Gonzaga?

Checkout is at noon.

Where is Novotel Santos Gonzaga located?

Located in Gonzaga, this hotel is within a 10-minute walk of Miramar Shopping Center and Gonzaga Beach. Hospital e Pronto Socorro Infantil Gonzaga and Shopping Parque Balneário are also within 5 minutes. Ana Costa Station is 11 minutes by foot and Bernardino de Campos Station is 11 minutes.

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Novotel Santos Gonzaga Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 509 out of 975 reviews
Rating 8 - Good. 302 out of 975 reviews
Rating 6 - Okay. 91 out of 975 reviews
Rating 4 - Poor. 45 out of 975 reviews
Rating 2 - Terrible. 28 out of 975 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

marcia

Excellent stay! The hotel is located in a very safe and convenient area, perfect for exploring. The rooms were clean and comfortable, and the host was incredibly welcoming and attentive. Highly recommend for a hassle-free and enjoyable experience!
Stayed 1 night in Jan 2025

8/10 Good

Regis

Great place.
Stayed 6 nights in Jun 2024

8/10 Good

catherine

Close to beach
Stayed 1 night in Jan 2024

10/10 Excellent

Dan

Good hotel
Modern hotel in the middle of everything. Lots of restaurants and convenience stores within walking distance. Easy to find and access by car. Super friendly staff. Sophia in the breakfast restaurant is a beauty. The curly girl in the reception helped us a lot with recommendations and taxi bookings. The room is spacious with all the basics. Good aircon, possible to open windows. Water pressure and hot water good. Comfortable bed and pillows. Fitness area is decent for a hotel. Rooftop bar and pool available on 32nd floor. Overall a good stay and I would stay again if ever flying back to Santos.
Stayed 2 nights in Oct 2024

4/10 Poor

RUBEM

Liked: Property conditions & facilities
Disliked: Cleanliness
Quarto imundo (very dirty room), lençóis veludos e sujos (bed sheets old and dirty) and toalhas de banho velhas, rasgadas e furadas (old, torn, with holes shower towels). Muito difícil falar na recepção via interfone (very difficult to connect to reception via inter phone, did not respond)
Stayed 1 night in Dec 2024

10/10 Excellent

VIREN

Good
Excellent for the price! Staff was very friendly and helpful
Stayed 1 night in Jan 2023

6/10 Okay

William

Great breakfast. Good service. Bad tv and room lights very confusing.
Stayed 2 nights in Jan 2024

8/10 Good

Cristiane

Nice location and nice view. I’ve had some problems with AC in both rooms but as I was staying only one night, not a huge deal. Friendly staff willing to solve the issues.
Stayed 1 night in Oct 2022

10/10 Excellent

Thais

Great stay in Santos
The room was nice and clean. We stayed in the 18th floor and could see the ocean from it (even thou the building is a few blocks from the beach). My son slept in a side sofá, which was ok. Breakfast is a little extra but it was worthy and it is cheaper if you buy in advance. All staff was helpful and well-trained. Location is also nice, close to a mall and to Santos’ gastronomic street, with many options of restaurants and convenience stores. Overall we had a good stay and would come back.
Stayed 3 nights in Aug 2022

6/10 Okay

Lucia

There isn't air conditioner inside the elevators and halls. The pool is very small, with only 3 recliner chairs, breakfast with limited options, same food every day, pool bar Very expensive!!!
Stayed 3 nights in Jan 2024

4/10 Poor

Theresa Marie

Liked: Staff & service
Disliked: Amenities
Went to bar area & no service. Went to lobby & they sent someone up. When bartender came, was told that I was Not able to buy one glass of wine but insisted on me purchasing a bottle. Had to walk 2 blocks at night to obtain a glass of wine.
Stayed 1 night in Feb 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Decepção
Cortinas e abajures mofados . Espirrei muito pois , sou alérgica . Os abajures não funcionam . Não tive coragem para sentar no sofá e poltrona tinham cheiro ruim A toalha de banho super áspera . Precisam trocar pois , já estão bem usadas . Eu esperava um conforto que não tem . Fiquei em um quarto com vista mar , a janela está tão suja por fora q a vista ficou comprometida .
Stayed 2 nights in Nov 2024

10/10 Excellent

BERNARDO

10 EXCEPCIONAL!!!!
FANTÁSTICA. DEPOIS QUE MUDOU O QUADRO DE FUNCIONÁRIOS, FICOU UM ATENDIMENTO DE QUALIDADE. DESDE O RAPAZ QUE TRANSPORTA A BAGAGEM, ATÉ A RECEPÇÃO, CAMAREIRAS, RESTAURANTE E TODAS AS ÁREAS. PARABÉNS!!!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Sandro de f

Stayed 3 nights in Aug 2024

10/10 Excellent

sandra regina

Estadia maravilhosa
O hotel fica muito bem localizado!Perto do shopping é perto da praia!A vista do quarto para o Mar é maravilhoso!Os funcionários muito solícitos e educados. Cafe da manhã delicioso, quarto confortável.
Stayed 1 night in Nov 2024

10/10 Excellent

Juliana

Recomendo a todos a hospedagem
Equipe muito solícita e prestativa. Hotel muito bem localizado. Otima infraestrutura. Café da manhã com bastante variedade. Gostei e recomendo .
Stayed 2 nights in Nov 2024

6/10 Okay

Rita

Disliked: Property conditions & facilities, room comfort
Pessima manutenção
O hotel já foi melhor. A manutenção anda muito precária. A iluminação no quarto é muito escura. As luzes uma hora funcionava e tinha horas que não no espelho do banheiro. E tambem no quarto a luminária não acendia. No armário só tinha um cabide.. Como um hotel pode ter um cabide se tem duas pessoas? As pessoas que limpam o hotel tem que prestar atenção nesses pontos. E nem tinha touca para banho ainda. Eu não falei nada na recepção pq era só uma noite e tbm nao ia me estressar a toa. So queria entender o pq o corredor onde vai para os quartos nao tem ar condicionado? e os elevadores tbm estavam sem ar condicionado. Eu achei um absurdo pq fica tao abafado. Uma cidade como Santos é muito abafado para não ter ar condicionado nos corredores e nos elevadores.
Stayed 2 nights in Nov 2024

6/10 Okay

iracy Silvia C orrea Soar

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Hotel ruim
Hotel muito ruim roupa de cama e de banho encardida muito velha a cor não e nem branca mais e muito encardida da até nojo. Quarto ruim peguei um quarto com sofá para as crianças tive que pedir 3 vezes para arrumar vieram lá e jogaram um lençol e uma colcha encardida também. As toalhas de banho são ruins muito ruins e estilo sujas.
Stayed 1 night in Nov 2024

8/10 Good

Antonio C

Stayed 1 night in Nov 2024

8/10 Good

marcelo moreno

Stayed 1 night in Nov 2024

8/10 Good

marcos antonio

Stayed 1 night in Nov 2024

10/10 Excellent

Taehoon

Stayed 1 night in Oct 2024

10/10 Excellent

Daolun

10/10 Excellent

NAIF

Stayed 1 night in Oct 2024

10/10 Excellent

Lara

Maravilhoso
Hotel otimo! Mto bem localizado em Santos, área segura, à poucos metros da praia, ao lado de 02 shoppings e vários restaurantes. Acomodação confortável, limpa, e moderna, quartos otimos! Sem defeitos!
Stayed 1 night in Oct 2024