The staff was very friendly and helpful at all times, the food from the restaurant was awesome. The problem I have is the pictures advertised is not what we met when we arrived. The room was not clean like they were not ready for us. Hair was found in the washroom and the room and balcony was dusty. The pool/beach was safe, I just hate the fact that we had to go outside of the hotel to access the pool and beach. The front of the hotel seems ghetto and scary, and we actually witnessed the police chasing an individual through the building opposite the hotel. The corner had lots of unpleasant characters, we didn't leave the hotel without an Uber picking us up, even if it was to the corner, and I live in Guyana lol. I was a bit disappointed, but the staff's hospitality made it easier to stay in the hotel.