Entire apartment

Santiago Suite Apartment

3.5 star property
Santiago apartment in Downtown Santiago with an outdoor pool

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Santiago Suite Apartment

Exterior
Outdoor pool
In-room safe, individually decorated, iron/ironing board, free WiFi
Interior entrance
Private kitchen

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Parking available
  • Air conditioning
  • Kitchen
  • Free WiFi
  • Business services

Room options

Available filters for rooms
Showing 7 of 7 rooms

Apartment 1 Bedroom Triple

Highlights

Individually decorated
Air conditioning
Kitchen
Fridge
Separate bedroom
Shower/bath combination
Private bathroom
Hairdryer
  • 34 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Futon

Apartment, 2 Bedrooms

Highlights

Individually decorated
Air conditioning
Kitchen
Fridge
2 bedrooms
Sofa bed
Day bed
Shower/bath combination
  • 40 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 3
  • 2 Single Beds

Apartment 2 Bedroom 2 Pax

Highlights

Individually decorated
Air conditioning
Kitchen
Fridge
2 bedrooms
Shower/bath combination
Private bathroom
Hairdryer
  • 40 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

Apartment 2 Bedroom 3 pax

Highlights

Individually decorated
Air conditioning
Kitchen
Fridge
2 bedrooms
Shower/bath combination
Private bathroom
Hairdryer
  • 40 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Basic Suite, 1 Bedroom, Kitchen

Highlights

Individually decorated
Air conditioning
Kitchen
Fridge
Separate bedroom
Shower/bath combination
Private bathroom
Hairdryer
  • 30.0 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Apartment 1 Bedroom Single

Highlights

Individually decorated
Air conditioning
Kitchen
Fridge
Separate bedroom
Shower/bath combination
Private bathroom
Hairdryer
  • 30 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

Basic Triple Room, 1 Bedroom

Highlights

Individually decorated
Air conditioning
Kitchen
Fridge
Separate bedroom
Sofa bed - twin
Shower/bath combination
Private bathroom
  • 35 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 2 Queen Beds

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About the area

Map
Merced 562, Santiago, Region Metropolitana, 8320148

What's nearby

  • Santa Lucia Hill - 5 min walk
  • Lastarria District - 5 min walk
  • Plaza de Armas - 5 min walk
  • Palacio de la Moneda - 18 min walk
  • Medical Center Hospital Worker - 3 min drive

Getting around

  • Bellas Artes Station - 3 min walk
  • Parque Almagro Station - 4 min drive
  • Santiago (SCL-Arturo Merino Benitez) - 19 min drive

Restaurants

  • ‪Everyday Sushi - ‬1 min walk
  • ‪Café Mosqueto - ‬2 min walk
  • ‪New Horizon - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Thai Express - ‬1 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Santiago Suite Apartment

Santiago apartment in Downtown Santiago with an outdoor pool
Along with an outdoor pool, this apartment building has self parking and concierge services. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance and a front desk safe are on-site. Each apartment features free WiFi, free wired Internet and a kitchen with a fridge, an oven and a microwave. Additional amenities include a rainfall shower, a hairdryer and a safe.
Santiago Suite Apartment offers 35 accommodations with a safe and a hairdryer. Each accommodation is individually decorated. Accommodation at this 3.5-star apartment has kitchens with fridges, microwaves and kitchenware and utensils.

Bathrooms include a combined bath/shower unit with a rainfall showerhead. This Santiago apartment provides complimentary wired and wireless Internet access.

Recreational amenities at the apartment include an outdoor pool.

Languages

English, Portuguese, Spanish

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (USD 16 per day)

Family friendly

  • Children stay free (see details)

Kitchen

  • Cookware, dishware, and utensils
  • Microwave
  • Oven
  • Refrigerator

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Laundry

  • Laundry service

Work spaces

  • 2 meeting rooms

Climate control

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • In the city centre
  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 22 floors
  • 35 units
  • 4 buildings
  • Individual decor
  • Traditional architecture

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Saturday (10:00 AM - 6:00 PM) and Sunday - Sunday (noon - 6:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 50 per person (return)
  • Airport shuttle fee per child: USD 9 (return), (from 5 to 10 years old)
  • Self-parking fee: USD 16 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not served at this property

Property is also known as

Santiago Suite
Santiago Suite Apartment
Santiago Suite Apartment Aparthotel
tiago Suite Aparthotel
Santiago Suite
Santiago Suite Apartment Santiago
Santiago Suite Apartment Apartment
Santiago Suite Apartment Apartment Santiago

Frequently asked questions

Does Santiago Suite Apartment have a pool?

Yes, this property has an outdoor pool.

Is Santiago Suite Apartment pet-friendly?

No, pets are not allowed at this property.

How much is parking at Santiago Suite Apartment?

Self-parking is available for USD 16 per day.

What time is check-in at Santiago Suite Apartment?

Check-in start time: 3 PM; check-in end time: 9:30 PM. Late check-in is available during limited hours.

What time is check-out at Santiago Suite Apartment?

Checkout is at noon.

Does Santiago Suite Apartment provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 50 per person applies.

Where is Santiago Suite Apartment located?

Located in Downtown Santiago, this boutique apartment building is 0.2 mi (0.4 km) from Santa Lucia Hill and 2.9 mi (4.7 km) from Costanera Center. Lastarria District and Plaza de Armas are also within 10 minutes. Bellas Artes Station is only a 3-minute walk and Santa Lucia Station is 7 minutes.

Santiago Suite Apartment Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 37 out of 134 reviews" "
Rating 8 - Good. 62 out of 134 reviews" "
Rating 6 - Okay. 25 out of 134 reviews" "
Rating 4 - Poor. 4 out of 134 reviews" "
Rating 2 - Terrible. 6 out of 134 reviews" "

8.0/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Make sure to get directions from the security desk. The room was fine, just hot and did not have AC as advertised.
Stayed 6 nights in Jan 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service
Poor Customer Service
Tried to contact prior to my departure- not very responsive. Was not able to check-in by 9:30pm but couldn’t reach anyone to let then know. Wasn’t able to get any money back.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Jan 2019

10/10 Excellent

Mabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved the location!!! The metro was close by and the supermarket is right downstairs. The staff was very helpful, too!!! We had a wonderful time!!!
Stayed 6 nights in Nov 2018

4/10 Poor

Brian

Disliked: Staff & service, property conditions & facilities, room comfort
Bad experience!!!
Firstly. On arrival the place is very hard to find. It is basically in a very large apartment complex. I asked at security for santiago suites and security (who spoke no English at all) directed me towards a door 20 metres down and said 8th floor. That door led to tower a and tower b both with 22 floors of residential apartments. After trying both 8th floors there was still no sign. I went back out and after another couple of minutes I managed to get room822 out of the security. I went up and knocked on the door and finally found the office. Check in was slow and when I went to pay by card they said there was a 19% charge for cards. I paid in cash. I got the code for our room which was on the top floor of the other tower so we lugged our bags over only to find the code didn t work. After another trip back and forth we finally got into our room, approx 45 mins after arriving. It is astonishing that there absolutely no signs for the office either at the entrance, in the building, in the lifts or even on the door of room822. The apt was fine but in disrepair (A/c didn t work properly, sliding door broken, shower head blocked, blinds broken) and the kitchen lacked vital things to make it worthwhile using it (e.g. any cleaning equipment, dish cloths etc). To make matters worse the electricity in the building went out from 9pm to 8am on our last night (although presumably that wasn't their fault). Location is good but otherwise would not recommend .

8/10 Good

pete, vaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maid service
Maid service would come and knock at 9-10am, I asked to not be bothered until after 12pm if possible would come every half hour until I just said please don't come back until tomorrow. This happened a few days, I did not like being bothered yet the maid kept coming back and then made a face when I told her not to return as in I had wasted her time.

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for the apartment. We rented a small unit but have everything we need. House keeping everyday except Sunday. Central located and easy access to public transport

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
They charged us more than the rate displayed on hotels.com by ~20%

8/10 Good

Evan, Halifax Nova Scotia, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartment in the heart of downtown
Very convenient location close to Santiago sights, museums and shopping. Fully equipped kitchen and supermarket next door, several nice restaurants in the immediate vicinity. 24/7 reception operated out of an apartment, making it a little harder to access than that of a regular hotel.

8/10 Good

michael, adelaide

Liked: Cleanliness, property conditions & facilities, room comfort
modern and central
the apartment is very modern, central of Santiago. nice hot shower and warm heater. the area is ok, I think you a situated in an asian influenced area with lots of Asian take out food.

6/10 Okay

roberto, Ecuador

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
No Good front desk , or costumer service.
There was no One to request to activate the hearter, we need it the safe lock And was closed, no Good customer service At all.

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Avoid arriving before 3pm
The hotel operated within Infinito Condominium with apartment spanning across 4 towers on different floors. Each apt door is controlled via door pin pad. You don't need to inform Reception (Tower A, Room 822) when you check out (latest 12nn). Hotel will assume you check out at 12nn and the housekeeping starts only after that. Hence check-in time is strictly after 3pm. Therefore, if you arrive earlier, no room is available for you. Wifi is good. Pots, pans, cutlery, Microwave over, gas stove and fridge provided. Would be perfect if washing machine is included as well. Lack of dish washing liquid in the kitchen. The apt I got has faulty lights not fixed. The hotel overcharged me initially. I booked via www.hotels.com and usually I pay in my home currency via credit card charged to hotels.com. However, for unknown reason www.hotels.com allow this apt to directly charge my credit card which resulted in the overcharging and in USD instead of my home currency. hotels.com still have not response to me as why this is happening. If you stay there, watch out for the amount the apt directly charged to your credit card.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the heart of the city.
Right in the heart of the city.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good Value
I stayed here for two nights when I first arrived in Chile to look into teaching English here. The room, a small one bedroom or more like a large studio, was comfortable though somewhat cramped, kind of classy, and in good condition, except for the worn out love seat in the living room area. Strangely missing were kitchen towels, and any kind of complimentary tea or coffee, etc, like you'd get almost anywhere, as well as a desk or writing area. Also, the office person reresenting the rentals just didn't want to be there, and made an effort to talk as little as possible--getting info, like about wi-fi (which was pretty good), was like the proverbial "pulling teeth" experience. Oppositely, the three people there when I checked out were overwhelmingly helpful. This is a mix of permanent residents and temporary rentals in a huge complex, and the people living there were as polite and pleasant in passing as could be, always saying "good day,"good-nite," or "ciao," but not intrusive. The location is excellent, in a clean area with plenty of food and shopping options right there or very near; transportation is close, too. The bed and bedding were in good condition, making for a good night's sleep. All in all, I'd recommend this place for a few days or so, maybe a week, but I'd miss a desk/work area beyond that. It's a good value for the sale price I paid ($50/night total.)

8/10 Good

Juliette, Canada

Liked: Cleanliness, property conditions & facilities, room comfort
Very comfortable stay.
The room was very clean, bed was comfortable. Functional kitchen and bathroom, excellent Wifi and Air Conditioning. Nothing to complain about the room we stayed for 3 nights. Supermarket nearby and walking distance to everything in central Santiago. There is room cleaning service daily, we are very happy about that.

10/10 Excellent

Darren, London

Liked: Cleanliness, property conditions & facilities, room comfort
Good apartment at a great price
Good apartment in a good location at an excellent price. It was difficult to find the at first due to the absence of signage at street level. Nonetheless, would recommend.

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
Very cheap but poor bed
Apartment in need of redecorating and additional items in the kitchen eg soap and tea towels. Couldn't access the gym and difficult to understand check in, how to find facilities in the block etc - could benefit from instruction cards Good location and cheap.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
I was surprised to find out that this place was an actual condominium with families and travelers cohabiting together. The condo has a great view of downtown from the rooftop, where there is also a swimming pool which the front desk forgot to mention. The rooms are small but have everything a single guy or a couple may want. Kitchenette, microwave, fridge and cookware. There is a supermarket next door that is convenient if you wanted to cook breakfast or whatever if on a tight budget. The location is perfect if you want to explore the downtown area. Plaza de Armas, la moneda, catedral, etc are all walking distance. As well as Bella vista where there is a pretty fun nightlife. One thing I found annoying tho was the cleaning staff that made a lot of noise. It's pretty rough if your trying to sleep after loosing 5 hours coming to Chile. In all, I was satisfied.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort