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Mercure Santiago Centro

3.5 star property
Escape to a vibrant retreat where you can unwind with international cuisine or relax by the seasonal outdoor pool.

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Mercure Santiago Centro

Outdoor pool, open 10:00 AM to 8:00 PM, free pool cabanas
Down duvets, Tempur-Pedic beds, minibar, in-room safe
View from room
Exterior
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • Pet-friendly
  • Pool
  • Parking available
The current price is S$111
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room, 1 Queen Bed

Down duvets, Tempur-Pedic beds, minibar, in-room safe

Superior Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Down duvet
Tempur-Pedic bed
Blackout curtains
Free extra futon mattress
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Room, 2 Single Beds

Down duvets, Tempur-Pedic beds, minibar, in-room safe

Classic Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Down duvet
Tempur-Pedic bed
Blackout curtains
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Classic Room, 1 Double Bed

Down duvets, Tempur-Pedic beds, minibar, in-room safe

Classic Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Down duvet
Tempur-Pedic bed
Blackout curtains
Free extra futon mattress
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 2 Double Beds, View

Down duvets, Tempur-Pedic beds, minibar, in-room safe

Superior Room, 2 Double Beds, View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Down duvet
Tempur-Pedic bed
Blackout curtains
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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8.0 out of 10, Very good, 514 reviews
The price is S$91
includes taxes & fees
23 Feb - 24 Feb
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About the area

Map
Av. Libertador Bernardo O Higgins, 632, Centro, Santiago, Region Metropolitana, 8320000

What's nearby

  • Pontifical Catholic University of Chile - 4 min walk
  • Barrio París-Londres - 4 min walk
  • Santa Lucia Hill - 4 min walk
  • Lastarria District - 8 min walk
  • Palacio de la Moneda - 11 min walk

Getting around

  • Santa Lucia Station - 3 min walk
  • Parque Almagro Station - 18 min walk
  • Santiago (SCL-Arturo Merino Benitez) - 21 min drive

Restaurants

  • ‪Sangurucho - ‬2 min walk
  • ‪Da Dino - ‬2 min walk
  • ‪Subway - ‬1 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Las Tinajas de Villa Alegre - ‬3 min walk

About this property

Mercure Santiago Centro

Hotel near Pontifical Catholic University of Chile
Located close to National Archive and San Francisco Church, Mercure Santiago Centro provides a poolside bar, a terrace and a garden. The on-site international cuisine restaurant, Amaranto, offers breakfast, lunch, dinner and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • A seasonal outdoor pool with free cabanas
  • Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Express check-out, a water dispenser and multilingual staff
  • A computer station, a 24-hour front desk and a vegetable garden
  • Guest reviews speak highly of the helpful staff and location
Room features
All 142 rooms boast comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 32-inch LCD TVs with cable channels
  • Daily housekeeping, desks and phones

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Covered parking on site (CLP 7,360 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CLP 12,376 for adults and CLP 12,376 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Amaranto
  • Cobre
  • Nimbus

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 8,019 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Braille/raised signage
  • No lift
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free extra futon
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: CLP 49000
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CLP 45000, per pet, per day, plus a deposit of CLP 45000 per day
Up to 10 kg per pet
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CLP 12376 for adults and from CLP 12376 for children
  • Airport shuttle fee: CLP 25000 per vehicle (one-way, maximum occupancy 3)
  • Covered self-parking fee: CLP 7360.00 per day
  • Pet deposit: CLP 45000 per day
  • Pet fee: CLP 45000 per pet, per day
  • Late check-out fee: CLP 49000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property does not have any lifts
The seasonal pool will be open from October to April
Pool access available from 10:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Centro Hotel Santiago
Mercure Santiago
Mercure Santiago Centro
Santiago Centro
Caesar Business Hotel Santiago
Caesar Business Santiago Centro Hotel Santiago
Mercure Santiago Centro Hotel
Caesar Business Hotel Santiago
Mercure Santiago Centro Hotel
Mercure Santiago Centro Santiago
Mercure Santiago Centro Hotel Santiago

Frequently asked questions

Does Mercure Santiago Centro have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM to 8:00 PM.

How much does it cost to stay at Mercure Santiago Centro?

As of 2 Feb,2025, prices found for a 1-night stay for 2 adults at Mercure Santiago Centro on 23 Feb,2025 start from S$110.69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Santiago Centro pet-friendly?

Yes, Mercure Santiago Centro allows pets with a maximum weight of up to 10 kg per pet. There's a deposit of CLP 45000 per day and a fee of CLP 45000 per pet, per day.

How much is parking at Mercure Santiago Centro?

Self-parking is available for CLP 7360.00 per day.

What time is check-in at Mercure Santiago Centro?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Mercure Santiago Centro?

Checkout is at noon. Late checkout is available for CLP 49000 (subject to availability).

Does Mercure Santiago Centro provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CLP 25000 per vehicle applies.

Where is Mercure Santiago Centro located?

Located in Downtown Santiago, this hotel is within a 5-minute walk of San Francisco Church, National Archive and Pontifical Catholic University of Chile. Barrio París-Londres and Santa Lucia Hill are also within 5 minutes. Santa Lucia Station is only a 3-minute walk and University of Chile Station is 7 minutes.

Mercure Santiago Centro Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 398 out of 935 reviews" "
Rating 8 - Good. 371 out of 935 reviews" "
Rating 6 - Okay. 105 out of 935 reviews" "
Rating 4 - Poor. 32 out of 935 reviews" "
Rating 2 - Terrible. 29 out of 935 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Oleg, CASTLETON ON HUDSON

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay. It's close to everything. Friendly and helpful staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Svilen

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel but they bolt the front door after sunset
Stayed 2 nights in Dec 2024

6/10 Okay

Fadi

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strange ( or lack of) coffee for the kettle in our room. An improvement would be to add a couple of pouches of coffee every day to our kettle area… I was very impressed by the free coffee provided at the reception area very early in the morning for people leaving early or on early guided tours! Good reception staff
Stayed 4 nights in Dec 2024

8/10 Good

Loretta

Good location
Stayed 1 night in Dec 2024

8/10 Good

Thomas

Travelled with group
Liked: Amenities
Good location
Stayed 2 nights in Dec 2024

10/10 Excellent

Chara

Stayed 1 night in Nov 2024

10/10 Excellent

emilie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great and secure. AC works well. Bar was lovely
Stayed 2 nights in Oct 2024

2/10 Terrible

Robert

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The front desk staff was not friendly and did not help in rectifying the mistake they made in booking our room as we paid extra for a room with a view and instead were given a room with no view right beside another building. They would not even provide complimentary breakfast. We love Santiago but will never stay at Mercure again.
Stayed 2 nights in Nov 2024

6/10 Okay

Kristell

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel was good, but the downtown area was dirty.
Stayed 3 nights in Oct 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, safe & comfortable hotel. Awesome shower!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in convenient downtown location. Staff very helpful. Good knowledge of food allergies and gluten free options. Nice outside area with a small pool
Stayed 4 nights in Oct 2024

4/10 Poor

Jo

Disliked: Staff & service
Not the best start to my stay - despite informing the hotel that my arrival would be from about 2pm, when I arrived at 2.15pm I was told that my room wouldn’t be available until exactly 3pm but this would give me time to buy lunch. Definitely not what I needed after almost 24 hours of travelling from the U.K. when all you want is a shower and a change of clothes. Just felt like I was being stalled so I’d buy lunch in the hotel whilst I waited. Whilst I was eventually able to get into my room just after 2.30pm it wasn’t the best start to my stay. Otherwise hotel is ok and right by a metro station. Though a walking tour guide said the area wasn’t that safe for tourists so wasn’t a relaxing stay.
Stayed 2 nights in Oct 2024

4/10 Poor

kimberly

Travelled with partner
Liked: Amenities
Disliked: Staff & service
Based on previos reviews we were expecting a very comfortable and welcoming stay at this property. The facilities were pretty good but the staff were overall unfriendly or unhelpful. The gentlemen at the front desk were dismissive and unhelpful in minor matters such as sorting out our inclusive breakfast. We would not recommend or stay here again.
Stayed 3 nights in Oct 2024

8/10 Good

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Oct 2024

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service clean bedrooms and convenient located for touring but a bit of an unsafe area and I got promised an email or call about my lost credit card but it’s been a week and have not heard from them
Stayed 4 nights in Sep 2024

10/10 Excellent

Claudia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great
Stayed 1 night in Jun 2024

8/10 Good

Anatoli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

kareem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, excellent and close transport services, friendly staff at reception, clean and safe place for tourists with good safety procedures, place is clean and pleasant with excellent size of rooms …. Unfortunately no daily supply of coffee and tea in the room only in the initial first day.
Stayed 21 nights in May 2024

8/10 Good

Fay

Stayed 1 night in Feb 2024

8/10 Good

Khaled

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 4 nights in May 2024

10/10 Excellent

Liangsheng

Travelled with family
Stuff so nice
Stayed 2 nights in May 2024

8/10 Good

VIVEK

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Close to a train station and lots and shops and food. Not quiet but very busy the area. The hotel is just fine
Stayed 5 nights in Apr 2024