6/10 Okay
Chuck
Travelled with partner
29 Jan,2025
Liked: Cleanliness
The view from the room and dining area was amazing.
The breakfast and dinner buffet was perfect.
We were given a room with windows from the bathroom and one bedroom that opened directly to the children’s play ground, restaurant, and the pool area that was one level up. The noise was an issue.
When we asked front desk staff if we could move to a quieter area the response was unexpected. We were advised that because we booked through a third party, Expedia, they couldn’t do anything for us. After further discussion, the manager advised that if we paid a 50 Euro cleaning fee we could move…..to a room directly beside the resorts only functional elevator. Just a different noise. We stayed put and made the best of our week.
Restaurant staff were great.
Not perfect but overall we enjoyed our visit to Tenerife.
Construction on the street and in the immediate area is a definite issue. Not a noise issue but definitely makes accessing the property less than ideal. Not really controllable by the resort but an issue nonetheless.
Chuck
Stayed 7 nights in Jan 2025