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Vila Galé Santa Cruz

4.0 star property
Relax into your stay with delicious Italian food and rejuvenating massages. Take advantage of bike rentals to explore nearby.

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Vila Galé Santa Cruz

Terrace/patio
Interior entrance
Lobby sitting area
Sauna, hot tub, steam room, Turkish bath/hammam, body treatments
Indoor pool, outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • All-inclusive
  • Bar
  • Parking available
  • Room service
The price is S$222
includes taxes & fees
3 Feb - 4 Feb

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Twin Room, Sea View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Twin Room, Sea View

Highlights

Furnished balcony
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • 23 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Sea View (Single Use)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Twin Room, Sea View (Single Use)

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Private bathroom
  • 23 sq m
  • Ocean view
  • Sleeps 1
  • 2 Single Beds

View all photos for Twin Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Twin Room

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Private bathroom
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room (Single Use)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Twin Room (Single Use)

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Private bathroom
  • 23 sq m
  • City view
  • Sleeps 1
  • 2 Single Beds

View all photos for Twin Room (with Extra Bed, 2 Adults + 1 Child)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Twin Room (with Extra Bed, 2 Adults + 1 Child)

Highlights

Furnished balcony
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • 23 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Double or Twin Room, Sea View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premium Double or Twin Room, Sea View

Highlights

Furnished balcony
Air conditioning
Free minibar items
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Shower/bath combination
  • 23 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Twin Room, Sea View (with Extra Bed, 2 Adults + 1 Child)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Twin Room, Sea View (with Extra Bed, 2 Adults + 1 Child)

Highlights

Furnished balcony
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • 23 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Twin Room, Sea View (with Extra Bed, 3 Adults)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Twin Room, Sea View (with Extra Bed, 3 Adults)

Highlights

Furnished balcony
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • 23 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room, 2 Bedrooms, 2 Bathrooms, Sea View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Family Room, 2 Bedrooms, 2 Bathrooms, Sea View

Highlights

Furnished balcony
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • 46 sq m
  • Sea view
  • Sleeps 4
  • 4 Single Beds

View all photos for Twin Room (with Extra Bed, 3 Adults)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Twin Room (with Extra Bed, 3 Adults)

Highlights

Furnished balcony
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • 23 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Double Room Single Use, Sea View

View from room

Premium Double Room Single Use, Sea View

Highlights

Furnished balcony
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Shower/bath combination
Bathrobes
  • 23 sq m
  • Sea view
  • Sleeps 1
  • 2 Single Beds OR 1 Double Bed

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About the area

Map
Rua de Sao Fernando, 5, Santa Cruz, 9100-157

What's nearby

  • Palmeiras Beach - 2 min walk
  • Machico Beach - 10 min drive
  • Madeira Botanical Garden - 15 min drive
  • Funchal Farmers Market - 16 min drive
  • Reis Magos Beach - 18 min drive

Getting around

  • Funchal (FNC-Cristiano Ronaldo) - 7 min drive

Restaurants

  • ‪Cockpit Restaurant Bar - ‬7 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Pizza Hut - ‬7 min drive
  • ‪Alameda - ‬2 min walk
  • ‪Doce Satisfação - Padaria e Pastelaria, Unipessoal - ‬2 min walk

About this property

Vila Galé Santa Cruz

Upscale eco-certified hotel by the ocean
A free breakfast buffet, a poolside bar and a terrace are just a few of the amenities provided at Vila Galé Santa Cruz. Active travellers can enjoy amenities, such as cycling and fitness classes, at this hotel. Indulge in a hot stone massage and a body treatment at the on-site spa. Enjoy Italian cuisine and more at the two on-site restaurants. In addition to shopping on-site and a garden, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool and an outdoor pool
  • Limo/town car service, bike hire and self-parking (surcharge)
  • Babysitting (surcharge), a lift and smoke-free property
  • A 24-hour front desk, meeting rooms and a billiards/pool table
Room features
All 262 rooms have comforts such as furnished balconies and air conditioning, as well as thoughtful touches such as free WiFi and safes.
Other amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • LCD TVs with digital channels and DVD players
  • Daily housekeeping, desks and phones

All-inclusive details

All-inclusive room rates at Vila Galé Santa Cruz are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (EUR 10 per day)
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar

Restaurants on site

  • Euforia
  • Inevitavel
  • Soul and Blues
  • Versatil

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • DVD player
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9,580 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body treatments
  • Hot stone massages
  • Sauna
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: EUR 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Property Registration Number 1012

Property is also known as

Santa Cruz Vila Gale
Vila Gale Hotel Santa Cruz
Vila Galé Hotel Santa Cruz
Vila Gale Madeira
Vila Galé Santa Cruz
Vila Gale Santa Cruz Hotel Santa Cruz
Vila Gale Santa Cruz Madeira
Vila Galé Santa Cruz Hotel
Vila Galé Santa Cruz Hotel
Vila Galé Santa Cruz Santa Cruz
Vila Galé Santa Cruz Hotel Santa Cruz

Frequently asked questions

Does Vila Galé Santa Cruz have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at Vila Galé Santa Cruz?

As of 31 Jan,2025, prices found for a 1-night stay for 2 adults at Vila Galé Santa Cruz on 3 Feb,2025 start from S$222.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Vila Galé Santa Cruz pet-friendly?

No, pets are not allowed at this property.

How much is parking at Vila Galé Santa Cruz?

Self-parking is available for EUR 10.00 per day.

What time is check-in at Vila Galé Santa Cruz?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM.

What time is check-out at Vila Galé Santa Cruz?

Checkout is at noon.

Are there all-inclusive benefits at Vila Galé Santa Cruz?

Some rate plans available at this hotel are all-inclusive.

Where is Vila Galé Santa Cruz located?

Situated by the ocean, this spa hotel is steps from Palmeiras Beach and within 6 mi (10 km) of Quinta Da Junta and Santo da Serra Golf Club. Machico Beach and Santo da Serra Market are also within 6 miles (10 km).

Vila Galé Santa Cruz Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 132 out of 258 reviews" "
Rating 8 - Good. 94 out of 258 reviews" "
Rating 6 - Okay. 21 out of 258 reviews" "
Rating 4 - Poor. 6 out of 258 reviews" "
Rating 2 - Terrible. 5 out of 258 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Souabeh H

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, it was a beautiful property, comfortable quiet, peaceful with a good amenities easy access driving anywhere we recommended
Stayed 1 night in Jan 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was absolutely lovely. I had no idea there was any renovation going on on the outside until I saw it from my balcony. The workers were extremely quiet. The staff at the front desk offered me a breakfast box since I was leaving early in the morning and accommodated my dietary restriction. My room was upgraded based on my Expedia status. This almost never happens even when I’m eligible for it. If I’m ever back in Madeira, I will definitely be staying here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Susy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here to be close to the airport. Nice rooms, great breakfast included. Great restaurants within walking distance. The steam room was amazing.
Stayed 1 night in Jan 2025

6/10 Okay

cassandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Property was clean, easy to find, within walking distance to the airport. It is VERY loud when trying to sleep due to flights overhead. We splurged and paid for the all inclusive after our flight was cancelled, it was a waste of money. Multiple things were not actually included, and all inclusive received the same treatment as those who were put up by the airlines. It was not worth an additional $159. Rooms are very dated, carpet on the floors. Indoor and outdoor pools are beautiful. Beach is terrible
Stayed 1 night in Oct 2024

10/10 Excellent

Susan M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Airport Perfect!
This is our go to hotel when flying out of Madeira Island. Staff is extremely accommodating. Although we left for the airport at 3 AM, we were provided with a boxed breakfasts. It is only about a 10 minute cab ride to the airport and runs around 10 euros. Perfect and convenient.
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel for short 3 night staybefore going to our timeshare in Funchal. Service fantastic rooms very clean. Overall 5 star
Stayed 3 nights in Sep 2024

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool area, great food, very relaxing atmosphere
Stayed 5 nights in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor service no AC no hot water
Stayed 1 night in Jun 2024

8/10 Good

Clare

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Large, clean facility, close to restaurants and airport. Just a bit noisy.
Stayed 1 night in Feb 2024

8/10 Good

Abhay

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very quiet and convenient
Stayed 2 nights in Feb 2024

8/10 Good

NEIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Fraser

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

2/10 Terrible

Maria

Stayed 4 nights in Oct 2023

6/10 Okay

ALBERTO, Grand Island

Travelled with family
Staff need to smile a bit more and breakfast is not up to par. Paid less money at Four Views in Canico, Madeira and their breakfast is superior.
Stayed 6 nights in Oct 2023

10/10 Excellent

Meirav

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Ribert

Stayed 2 nights in May 2023

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, but boring
Hotel is super far from anything besides the airport. The breakfast, while included was not good. Better off saving the money and eating in town.
Stayed 1 night in Apr 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Only stopped one night as we were flying out to the Azores the following day. Hotel nice, close to the airport (5mins in taxi), Santa Cruz is very pleasant to walk around, nice cafes/restaurants. The hotel staff are very friendly and helpful.
Stayed 1 night in Apr 2023

10/10 Excellent

Manuel Aveiro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The creek that runs near the building was not clean! It smells at times . Has nothing to do with the property I. Want to thank you . I hope to be back soon! I enjoyed Thank you agian .
Stayed 20 nights in Feb 2023

10/10 Excellent

Leonid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel with ocean view, 5 min from the airport
Stayed 1 night in Feb 2023

10/10 Excellent

Felisberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Dagmar, Burlington

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property near the airport. We had a 5 am departure so we had to leave at 3 am. I recommend this property. Some staff at the front desk was not too friendly.
Stayed 1 night in Oct 2022

10/10 Excellent

Malgorzata

Stayed 1 night in Oct 2022

6/10 Okay

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We booked this due to its proxy to the airport (5 min drive) so was great on that. Overall it's sort of a "resort-style" hotel but just didn't hit the mark on actual service. Don't get me wrong, the hotel is nice, the views are great and right on the beach... it's just the beach is all rock and stone so you can't really use it. Then there is the town itself which is one of the smaller towns on the island and while it is cute, there is just nothing to do. There are about half a dozen cafe's type restaurants not much else to do so I would advise staying in Funchal unless you just need to be close to the airport. My main issue was that service felt kind of lacking and the food at the hotel itself was awful. We ordered room service breakfast which arrived at almost lunchtime and was nothing more than dry bread, bad coffee, and warm juice with no cups or mugs to drink said coffee or utensils to cut or spread anything... felt like leftovers from that morning. Then that night we tried the "Buffett" and oh lord... for $25 a person you get (and I'm sorry) but really bad cheap buffet food that was so unbelievably not worth it that we each got half a plate and just walked out knowing we did not even want to try anymore. I did not complain because I did not want to be rude and say how disappointing it was. In the end, I got the sense this was more of a local/European little honeymoon spot or something and not much of a business traveler hotel, especially since the WiFi cut out a lot.
Stayed 3 nights in Oct 2022