4/10 Poor
Juan
Travelled with partner
23 Dec,2024
Disliked: Staff & service, amenities
I think the property did not meet our expectations or what they offer on the web site. First there was no restaurant on site, we had lunch at their sister property around the corner, but the service at the restaurant was poor. since check in on friday we had limited internet, which resulted in no tv or phone service. The room was small with no desk or any space for luggage. the last day we tried again to enjoy breakfast at the pool on the sister property, but we had to wait for over 45 min to be helped after several request and the food came 2 hours later with things we did not order, so we had to leave. Overall it was very disappointing for a hotel with the SLH certification and it is definitely not worth the amount of money we paid.
Juan
Stayed 2 nights in Dec 2024