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Hyatt Regency Grand Reserve Puerto Rico

4.0 star property
Sea view with 3 outdoor pools, near Coco Beach Golf and Country Club

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hyatt Regency Grand Reserve Puerto Rico

3 outdoor pools, open 7:00 AM to 10:00 PM, pool loungers
On the beach, white sand, sun-loungers, beach umbrellas
View from room
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping
The current price is S$630
includes taxes & fees
3 Feb - 4 Feb

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Premium Room, 2 Double Beds, Garden View

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Premium Room, 2 Double Beds, Garden View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow-top bed
Premium bedding
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Garden View

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Premium Room, 1 King Bed, Garden View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Pillow-top bed
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Room, 1 King Bed

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room (2 QUEEN BEDS)

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Room (2 QUEEN BEDS)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow-top bed
Premium bedding
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Villa (1 KING BED)

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Premier Villa (1 KING BED)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
  • 100 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Premier Villa, Ocean View (1 KING BED)

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Premier Villa, Ocean View (1 KING BED)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
  • 100 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Room, 2 Double Beds, Ocean View

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Room, 2 Double Beds, Ocean View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow-top bed
Premium bedding
  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Villa (2 QUEEN BEDS)

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Deluxe Villa (2 QUEEN BEDS)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
  • 64 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Deluxe Room, 1 King Bed, Ocean View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Pillow-top bed
  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room (2 DOUBLE, ACCESSIBLE ROLL-IN SHOWER)

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Room (2 DOUBLE, ACCESSIBLE ROLL-IN SHOWER)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow-top bed
Premium bedding
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Garden View

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Room, 1 King Bed, Garden View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Pillow-top bed
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Garden View

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Room, 2 Queen Beds, Garden View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow-top bed
Premium bedding
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Deluxe Room, 1 King Bed, Garden View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Pillow-top bed
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Villa, Ocean View (2 Queen Beds)

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Deluxe Villa, Ocean View (2 Queen Beds)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Separate bedroom
Premium bedding
  • 64 sq m
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Villa, 1 King Bed, Ocean View

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Deluxe Villa, 1 King Bed, Ocean View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Separate bedroom
Premium bedding
  • 64 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Oceanfront

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Deluxe Room, 2 Double Beds, Oceanfront

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow-top bed
Premium bedding
  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Garden View

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Deluxe Room, 2 Double Beds, Garden View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow-top bed
Premium bedding
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Villa, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Deluxe Villa, 1 King Bed

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Separate bedroom
Premium bedding
  • 64 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Oceanfront

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Deluxe Room, 1 King Bed, Oceanfront

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Pillow-top bed
  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
200 Coco Beach Blvd. Highway 955-I, Río Grande, 00745

What's nearby

  • Coco Beach Golf and Country Club - 19 min walk
  • Wyndham Rio Mar Golf Course - 10 min drive
  • Carabali Rainforest Park - 13 min drive
  • Luquillo Beach - 23 min drive
  • Bahia Beach - 26 min drive

Getting around

  • San Juan (SJU-Luis Munoz Marin Intl.) - 31 min drive

Restaurants

  • ‪Rico Pan Panaderia - ‬9 min drive
  • ‪Nori Asian Grill - ‬2 min walk
  • ‪5 O'Clock Somewhere Bar & Grill - ‬13 min drive
  • ‪Sand Trap Bar & Grill - ‬2 min walk
  • ‪Lobby Bar - ‬5 min walk

About this property

Hyatt Regency Grand Reserve Puerto Rico

Upscale resort near Coco Beach Golf and Country Club
Located close to Carabali Rainforest Park and Luquillo Beach, Hyatt Regency Grand Reserve Puerto Rico provides a golf course, a swim-up bar and a beach bar. This resort is a great place to bask in the sun with a white sand beach, sunloungers and scuba diving. Treat yourself to a sports massage, a body scrub or a facial at the on-site spa. Make sure that you enjoy a meal at the 4 on-site restaurants, including breakfast, lunch and dinner. The 24-hour gym offers yoga classes and fitness classes; other things to do include snorkelling, kayaking and beach volleyball. Free in-room WiFi is available to all guests, along with a poolside bar and a corner/local shop.
You'll also enjoy perks such as:
  • 3 outdoor pools and a children's pool, with sunloungers and a swim-up bar
  • Buffet breakfast (surcharge), an outdoor tennis court and valet parking (surcharge)
  • A round-trip airport shuttle (surcharge), tour/ticket information and beach umbrellas
  • A reception hall, a 24-hour front desk and massage treatment rooms
  • Guest reviews say great things the family-friendly amenities, breakfast and beach locale
Room features
All 579 rooms include comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews speak positively of the cleanliness, size rooms at the property.
Extra conveniences in all rooms include:
  • Pillowtop mattresses and free cots/infant beds
  • Bathrooms with free toiletries and hairdryers
  • 50-inch Smart TVs with digital channels
  • Balconies or patios, LED light bulbs and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Parking on site (USD 16.73 per night)
  • Valet parking on site (USD 27.88 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 35 for adults and USD 20 for children
  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Nectar
  • Nori Asian Grill
  • Prime 787
  • Water's Edge

Things to do

  • 18-hole golf course
  • 24-hour gym
  • 3 outdoor pools
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Pro golf shop
  • Sauna
  • Scuba diving
  • Snorkelling
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • 40,000 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per night
  • Resort fee: 18.0 per cent of room rate
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach towels
  • Concierge service
  • Fitness centre access
  • Fitness/yoga classes
  • In-room bottled water
  • In-room coffee
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 35 for adults and from USD 20 for children
  • Airport shuttle fee: USD 96 per person (return)
  • Airport shuttle fee per child: USD 96 (return)
  • Self-parking fee: USD 16.73 per night
  • Valet parking fee: USD 27.88 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Gran Melia Golf
Gran Melia Golf Puerto Rico
Gran Melia Golf Resort
Melia Coco Beach Puerto Rico Resort Rio Grande
Gran Melia Puerto Rico
Gran Melia Puerto Rico Golf
Gran Melia Resort Puerto Rico
Puerto Rico Golf Resort
Puerto Rico Gran Melia
Puerto Rico Gran Melia Resort
Gran Melia Golf Resort Puerto Rico Rio Grande
Gran Melia Golf Puerto Rico Rio Grande
Paradisus Puerto Rico
Gran Melia Golf Resort Puerto Rico Hotel Rio Grande
Sol Melia Rio Grande
Gran Melia Rio Grande
Melia Coco Beach Puerto Rico Resort
Melia Coco Beach Puerto Rico Rio Grande
Gran Melia Golf Resort Puerto Rico
Melia Coco Beach Puerto Rico Resort Rio Grande
Melia Coco Beach Puerto Rico Rio Grande
Resort Melia Coco Beach Puerto Rico Rio Grande
Rio Grande Melia Coco Beach Puerto Rico Resort
Melia Coco Beach Puerto Rico Resort
Resort Melia Coco Beach Puerto Rico
Gran Melia Golf Resort Puerto Rico
Hyatt Regency Coco Beach Resort Rio Grande
Hyatt Regency Coco Beach Rio Grande
Hyatt Regency Coco Beach
Resort Hyatt Regency Coco Beach Resort Rio Grande
Rio Grande Hyatt Regency Coco Beach Resort Resort
Resort Hyatt Regency Coco Beach Resort
Gran Melia Golf Resort Puerto Rico
Melia Coco Beach Puerto Rico
Hyatt Regency Coco Beach Resort Rio Grande
Hyatt Regency Coco Beach Rio Grande
Hyatt Regency Coco Beach
Resort Hyatt Regency Coco Beach Resort Rio Grande
Rio Grande Hyatt Regency Coco Beach Resort Resort
Resort Hyatt Regency Coco Beach Resort
Gran Melia Golf Resort Puerto Rico
Melia Coco Beach Puerto Rico
Hyatt Regency Coco Rio Grande

Frequently asked questions

Does Hyatt Regency Grand Reserve Puerto Rico have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 7:00 AM to 10:00 PM.

How much does it cost to stay at Hyatt Regency Grand Reserve Puerto Rico?

As of 2 Feb,2025, prices found for a 1-night stay for 2 adults at Hyatt Regency Grand Reserve Puerto Rico on 3 Feb,2025 start from S$629.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Regency Grand Reserve Puerto Rico pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hyatt Regency Grand Reserve Puerto Rico?

Self-parking is available for USD 16.73 per night. Valet parking is available for USD 27.88 per night.

What time is check-in at Hyatt Regency Grand Reserve Puerto Rico?

Check-in start time: 4:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hyatt Regency Grand Reserve Puerto Rico?

Checkout is at 11:00 AM.

Does Hyatt Regency Grand Reserve Puerto Rico provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 96 per person applies.

Where is Hyatt Regency Grand Reserve Puerto Rico located?

This Zarzal resort is on the beach, 1 mi (1.6 km) from Coco Beach Golf and Country Club, and within 9 mi (15 km) of Carabali Rainforest Park and El Yunque National Forest. Luquillo Beach and JungleQui Rainforest Ecoadventure Park are also within 9 mi (15 km).

Hyatt Regency Grand Reserve Puerto Rico Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1295 out of 2033 reviews" "
Rating 8 - Good. 399 out of 2033 reviews" "
Rating 6 - Okay. 183 out of 2033 reviews" "
Rating 4 - Poor. 78 out of 2033 reviews" "
Rating 2 - Terrible. 78 out of 2033 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

8/10 Good

scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Mahmoud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at Hyatt. I highly recommend it
Stayed 6 nights in Jan 2025

10/10 Excellent

Makayla

Travelled with group
Liked: Cleanliness, staff & service, amenities
My room was everything as well as the resprt
Stayed 3 nights in Jan 2025

10/10 Excellent

Jessica, East Stroudsburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is far from everything else and there’s no free transportation from the airport to the hotel.
Stayed 3 nights in Jan 2025

8/10 Good

Andrew B Wagg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, quiet and relaxing.
Stayed 4 nights in Jan 2025

10/10 Excellent

Nicole

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities, nice food options, and wonderful service.
Stayed 4 nights in Jan 2025

6/10 Okay

Julie

Travelled with partner
Surrounding nice..room far from restaurants & lobby. Tapas restaurant food menu is terrible. Cheap food for price. Also, they give you two tickets to get a free drink, but they don’t let you pick the drink. It’s whatever they say you have to drink and we did not like what they offered. Steak at hibachi restaurant was tough even though it was medium rare. Soup nasty!! Rice was good. Cook forgot my steak the first time so had to make more.
Stayed 4 nights in Jan 2025

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, beautiful property, very quiet and plenty of things to do at the resort as well as around the area!
Stayed 5 nights in Jan 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic pools and grounds! Wonderful staff!
Stayed 5 nights in Jan 2025

6/10 Okay

Robert

Travelled with partner
Stayed 8 nights in Jan 2025

6/10 Okay

Julie

Stayed 5 nights in Jan 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

10/10 Excellent

Bethany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I came for a quick long weekend getaway sans kids. We were looking for time on the beach, quiet, and sleep! The Hyatt Grand Regency did not disappoint! The hotel was completely full when we were there, but you would never have known it. The property is huge, so getting a chair on the beach or by the pool, or even grabbing a cabana by the pool, was never an issue. Food and drink service by the pool or in the restaurants was efficient and I thought the food was great. Certainly not the best meals of my life, but for resort food, a cut above. The grounds are gorgeous and incredibly well maintained. Our room was spacious and spotlessly clean each day after maid service. You pay a lot for this hotel, but it felt worth it to me. We are already talking about coming back next year.
Stayed 3 nights in Jan 2025

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice resort. A few pros and cons: PROS- 1-Super friendly/helpful staff 2-Beautiful grounds/room/pool 3-Golf carts to bring you around the sprawling property was a nice touch 4-Servers at the pool were super attentive CONS- 1-VERY FAR from everything - it was an hour drive to both Old San Juan and El Yunque Rainforest-so if you don't have a car you are STUCK there. 2-Not many food options. The restaurant choices were expensive and not that great. Room service and the pool food truck were honestly the best options. 3-Nitpicky but....there was no clothes iron in the room and only one trash can....for as nice a room it was odd that the simple amenities like these were missing. TIPS- 1-If you have a car check out Kioskos de Luquillo. Great food options about 20 minutes away with tons of variety. 2-Bring a refillable water bottle. There are ice/fill stations around the property. 3-Walmart is close by and a great option for snacks/drinks so you are paying exorbitant resort fees for food/alcohol etc. And sunscreen too! ($26 for a spray can of sunscreen in the gift shop....ouch!) 4-Spotin El Yunque Rainforest/Waterslide adventure was AMAZING!
Stayed 4 nights in Jan 2025

8/10 Good

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
I did not like the limited dining options given the remoteness of the property. There could have been lighter options through out the day and lunch grill option at the smaller pool.
Stayed 5 nights in Jan 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful and an amazing property that is meticulously maintained. The accomodations was very modern, clean and spacious. The property is enourmous with plenty of walkways to walk, run and bike. They had free rental for bikes, kayak, yard games for all ages. The property was right on the beach front with easy access from our room, less than 1 min walk. Although we did not play golf there, there was an awesome golf course on site that I would say is on par to any of the PGA tour courses for its grandeur. Overall, I was impressed by how really nice the staff was and the beauty of this property.
Stayed 7 nights in Jan 2025

6/10 Okay

Paul

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Not much for dining options
Stayed 3 nights in Jan 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, great pool.
Stayed 4 nights in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Ashley at check in was awesome and went above and beyond to make our experience memorable. Natasha and Hector super attentive and quick to take care of us. The property was exactly what we needed a beautiful location to relax and enjoy.
Stayed 6 nights in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful property, staff very friendly, great pool
Stayed 2 nights in Jan 2025

10/10 Excellent

Laurie A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. Staff all friendly and helpful.
Stayed 5 nights in Jan 2025

10/10 Excellent

Shanice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing! I had the best birthday ever !
Stayed 4 nights in Jan 2025

8/10 Good

Peri

Liked: Cleanliness, staff & service, property conditions & facilities
I only wish the beaches were bigger.
Stayed 4 nights in Jan 2025