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Hotel El Convento

4.5 star property
Luxury San Juan hotel in Old San Juan with a fitness centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel El Convento

Front of property
Outdoor pool, pool loungers
In-room safe, individually decorated, individually furnished, desk
Daily cooked-to-order breakfast for a fee
Reception
VIP Access

Reviews

8.6 out of 10

Excellent

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
The price is S$435
includes taxes & fees
25 Nov - 26 Nov

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Garden Terrace

In-room safe, individually decorated, individually furnished, desk

Garden Terrace

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Single Room

In-room safe, individually decorated, individually furnished, desk

Junior Single Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 54 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed

In-room safe, individually decorated, individually furnished, desk

Deluxe Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 2 Double Beds

In-room safe, individually decorated, individually furnished, desk

Deluxe Double Room, 2 Double Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room

In-room safe, individually decorated, individually furnished, desk

Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
  • 28 sq m
  • Bay view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

In-room safe, individually decorated, individually furnished, desk

Superior Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

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9.0 out of 10, Wonderful, (506)
The price is S$327
includes taxes & fees
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About the area

Map
100 Cristo St, San Juan, 00901

What's nearby

  • San Juan Gate - 3 min walk - 0.3 km
  • Port of San Juan - 9 min walk - 0.8 km
  • Castillo San Felipe del Morro - 10 min walk - 0.9 km
  • Pan American Pier - 4 min drive - 2.5 km
  • Puerto Rico Convention Center - 7 min drive - 5.2 km

Getting around

  • Sacred Heart Station - 10 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 16 min drive

Restaurants

  • ‪El Batey - ‬1 min walk
  • ‪Pira-Rum - ‬1 min walk
  • ‪El Patio de Sam - ‬1 min walk
  • ‪El Champi - ‬1 min walk
  • ‪Bar Catedral Rooftop - ‬1 min walk

About this property

Hotel El Convento

Luxury boutique hotel near Catedral Basilica Menor de San Juan Bautista
Located close to San Juan Gate and Port of San Juan, Hotel El Convento provides a terrace, a garden and a hair salon. Be sure to enjoy a meal at Patio del Nispero, the on-site restaurant. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
Other perks at this hotel include:
  • An outdoor pool with sunloungers
  • Cooked-to-order breakfast (surcharge), free bike hire and express check-out
  • A 24-hour front desk, a front desk safe and a porter/bellboy
  • A lift, ATM/banking services and tour/ticket information
  • Guest reviews give top marks for the helpful staff and location
Room features
All 58 individually furnished rooms feature thoughtful touches such as laptop-friendly workspaces and air conditioning, as well as amenities such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Designer toiletries and hairdryers
  • 32-inch LCD TVs with premium channels
  • Fridges, childcare services and coffee/tea makers

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Patio del Nispero

Family friendly

  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 25 per person
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Convento
Convento Hotel
El Convento
El Convento Hotel
El Convento San Juan
El Hotel Convento
Hotel Convento
Hotel El Convento
Hotel El Convento San Juan
Hotel El Convento Hotel
Hotel El Convento San Juan
Hotel El Convento Hotel San Juan

Frequently asked questions

Does Hotel El Convento have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel El Convento?

As of 23 Nov,2024, prices found for a 1-night stay for 2 adults at Hotel El Convento on 25 Nov,2024 start from S$434.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel El Convento pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel El Convento?

Hotel El Convento doesn't offer parking.

What time is check-in at Hotel El Convento?

Check-in start time: 3 PM; check-in end time: 2:00 AM.

What time is check-out at Hotel El Convento?

Checkout is at noon.

Where is Hotel El Convento located?

Located in Old San Juan, this luxury hotel is steps away from Catedral Basilica Menor de San Juan Bautista and San Juan Gate. Port of San Juan and Castillo San Felipe del Morro are also within 10 minutes.

Hotel El Convento Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 617 out of 1002 reviews" "
Rating 8 - Good. 199 out of 1002 reviews" "
Rating 6 - Okay. 90 out of 1002 reviews" "
Rating 4 - Poor. 57 out of 1002 reviews" "
Rating 2 - Terrible. 39 out of 1002 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

ULISES MARIN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was exceptional. Even though we were redirected to another hotel the first night, the hotel staff made sure we were probably taking care of. Hotel is super charming, the staff is very helpful, and friendly and the room was clean and comfortable. Overall, a very pleasant stay. A special mention to Antonio at the reception for going above and beyond.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kinga

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning hotel. Very close to numerous wonderful cafes, restaurants and shops. Wish I spent my entire trip here- not just my last night. 10/10, way better than Fairmont.
Stayed 1 night in Nov 2024

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location top notch
Stayed 1 night in Nov 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in the heart of Old San Juan
Stayed 1 night in Nov 2024

10/10 Excellent

Roberto

Stayed 1 night in Oct 2024

10/10 Excellent

frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Maricarmen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great A/C, cozy room. Excellent location
Stayed 2 nights in Oct 2024

10/10 Excellent

robin

Liked: Property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff in the property are top notch. Fantastic service, food and entertainment. Love this hotel, will definitely be back.
Stayed 1 night in Aug 2024

10/10 Excellent

Jacob, Astoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and room were beautiful and amazing! Pool and terrace is gorgeous! We had an amazing stay here and it's close walking distance to everything in Old San Juan.
Stayed 1 night in Oct 2024

10/10 Excellent

Marco A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Julie

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Convenient for walking around Old San Juan. Staff is nice and helpful. Hotel is tired and some parts are closed. Needs a lot of updating and a good cleaning.
Stayed 3 nights in Sep 2024

10/10 Excellent

imelda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in front of the cathedral of San Juan Bautista. It maintains its antiquity being a previous convent at the same time providing modern comforts. One can walk almost everywhere. I recommend the restaurant in the hotel. The food is good. You’ll find the amenities provided by a four star hotel. The staff are very nice and professional.
Stayed 3 nights in Sep 2024

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved my stay here, beautiful service, room with a view and restaurant. I loved being in old San Juan. This is a special hotel. A home from home. Huge thank you to the staff.
Stayed 2 nights in Sep 2024

6/10 Okay

Oded

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very nice but the shower had no body soap in the dispenser and very little or no conditioner When I called the front desk they said they had nobody from housekeeping on premises to refill the dispenser
Stayed 1 night in Sep 2024

10/10 Excellent

Kimberley

Stayed 1 night in Sep 2024

10/10 Excellent

Lucero, Rego Park

Stayed 1 night in Aug 2024

2/10 Terrible

Brittney

Stayed 2 nights in Sep 2024

10/10 Excellent

Eliud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2024

6/10 Okay

Jordana

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The property is nice and located in a great area but this is not a luxury hotel or experience at all. We were given a room on the top floor and the elevator was broken the whole time we were there. We also had to carry our own suitcases up the stairs. Lastly, part of why I booked this hotel was because it had a gym but it was not air conditioned and there were no wipes to wipe down equipment. Even when I asked for them, they were never brought down which is disgusting. I wouldn’t stay there again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Xiaogui

Stayed 3 nights in Aug 2024

10/10 Excellent

Janice

Travelled with group
Wonderful, historic stay! Most comfortable beds I’ve ever slept in, free wine and cheese for all guests, perfect location for the best spots in Old San Juan, wonderful friendly staff. Def recommend!
Stayed 1 night in Sep 2024

10/10 Excellent

Natalia, Bergenfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and responsive when we made requests. The hotel is located in a very convenient location and the best part of the Viejo San Juan. The beds and pillows are comfortable and the room is well suited for a good night sleep. Josantonio the office manager was excellent and provided incredible service!
Stayed 2 nights in Sep 2024