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Hotel Tonchala

3.0 star property
Hotel with free breakfast, steps from Ventura Plaza Commercial Center

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hotel Tonchala

Front of property
Outdoor pool, open 9:30 AM to 7:30 PM, pool loungers
Premium bedding, down duvets, minibar, in-room safe
Restaurant
Reception

Reviews

8.0 out of 10

Very good

Popular amenities

7.8 out of 10
Guests liked the amenities.
  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
The price is S$71
includes taxes & fees
3 Oct - 4 Oct
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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Superior Room, 1 King Bed

Highlights

Separate dining area
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Down duvet
Designer toiletries
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, 1 Double Bed

Premium bedding, down duvets, minibar, in-room safe

Executive Double Room, 1 Double Bed

Highlights

Separate dining area
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Down duvet
Designer toiletries
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quadruple Room, 2 Double Beds

Premium bedding, down duvets, minibar, in-room safe

Family Quadruple Room, 2 Double Beds

Highlights

Separate dining area
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Down duvet
Designer toiletries
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Studio Suite

Premium bedding, down duvets, minibar, in-room safe

Presidential Studio Suite

Highlights

Separate dining area
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Down duvet
Designer toiletries
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room Executive

Premium bedding, down duvets, minibar, in-room safe

Double Room Executive

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room Superior With Street View

Premium bedding, down duvets, minibar, in-room safe

Double Room Superior With Street View

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Superior With Street View

Premium bedding, down duvets, minibar, in-room safe

Double Room Superior With Street View

  • Sleeps 2
  • 1 King Bed

View all photos for Room Executive With Street View

Premium bedding, down duvets, minibar, in-room safe

Room Executive With Street View

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Executive With Street View

Premium bedding, down duvets, minibar, in-room safe

Double Room Executive With Street View

  • Sleeps 2
  • 1 King Bed

View all photos for Single Room Executive

Premium bedding, down duvets, minibar, in-room safe

Single Room Executive

  • Sleeps 1
  • 1 Double Bed

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About the area

Map
Av. 0 Calle 10 Esquina, San José de Cúcuta, Norte de Santander, 780

What's nearby

  • Ventura Plaza Commercial Center - 3 min walk
  • Banco de la Republica Cultural Area - 6 min walk
  • Colon Park - 8 min walk
  • General Santander Stadium - 12 min walk
  • Gobernación Norte de Santander - 13 min walk

Getting around

  • Cucuta (CUC-Camilo Daza Intl.) - 5 min drive

Restaurants

  • ‪Juan Valdez Café - ‬4 min walk
  • ‪Frisby - ‬4 min walk
  • ‪Centro Comercial Ventura Plaza - ‬3 min walk
  • ‪Jeno's Pizza - ‬4 min walk
  • ‪Restaurante Madeira - ‬4 min walk

About this property

Hotel Tonchala

Hotel near Ventura Plaza Commercial Center
Located close to Banco de la Republica Cultural Area and General Santander Stadium, Hotel Tonchala provides free continental breakfast, a poolside bar and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre and a restaurant.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with sunloungers
  • Free self-parking
  • A front desk safe, a lift and luggage storage
  • A 24-hour front desk, free newspapers and a porter/bellboy
Room features
All 102 rooms include comforts, such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and separate dining areas.
Other amenities include:
  • Bathrooms with designer toiletries and bidets
  • LCD TVs with cable channels
  • Wardrobes/cupboards, separate dining areas and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7 AM to 10 AM
  • A poolside bar
  • A restaurant

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 8 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Minibar
  • Room service
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for COP 69998.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: COP 69998.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and cash
Cashless transactions are available

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9:30 AM to 7:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Tonchala
Hotel Tonchala Cucuta
Tonchala
Tonchala Cucuta
Hotel Tonchala San José de Cúcuta
Tonchala San José de Cúcuta
Hotel Hotel Tonchala San José de Cúcuta
San José de Cúcuta Hotel Tonchala Hotel
Tonchala
Hotel Hotel Tonchala
Tonchala San Jose De Cucuta
Hotel Tonchala Hotel
Hotel Tonchala San José de Cúcuta
Hotel Tonchala Hotel San José de Cúcuta

Frequently asked questions

Does Hotel Tonchala have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:30 AM to 7:30 PM.

How much does it cost to stay at Hotel Tonchala?

As of 1 Oct,2024, prices found for a 1-night stay for 2 adults at Hotel Tonchala on 3 Oct,2024 start from S$70.88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Tonchala pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Tonchala?

Self-parking is free at this property.

What time is check-in at Hotel Tonchala?

Check-in start time: 1:00 PM; check-in end time: anytime.

What time is check-out at Hotel Tonchala?

Checkout is at 1:00 PM.

Where is Hotel Tonchala located?

Located in the heart of San José de Cúcuta, this hotel is within a 10-minute walk of Ventura Plaza Commercial Center and Banco de la Republica Cultural Area. General Santander Stadium and Gobernación Norte de Santander are also within 15 minutes.

Hotel Tonchala Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 31 out of 74 reviews" "
Rating 8 - Good. 23 out of 74 reviews" "
Rating 6 - Okay. 11 out of 74 reviews" "
Rating 4 - Poor. 3 out of 74 reviews" "
Rating 2 - Terrible. 6 out of 74 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jairo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2024

10/10 Excellent

Javier Quintero

Liked: Cleanliness, staff & service, property conditions & facilities
Bien
Stayed 1 night in Aug 2024

8/10 Good

Fermin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t like bathroom.
Stayed 1 night in Jul 2024

10/10 Excellent

juan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet an clenless
Stayed 2 nights in Apr 2024

10/10 Excellent

juan

Stayed 2 nights in Jun 2024

8/10 Good

Gladys e

Stayed 1 night in Mar 2024

10/10 Excellent

Claudia Lorena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay
It was a great stay. Highly recommend!!
Stayed 14 nights in Feb 2024

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exclent building and dsfe
Stayed 2 nights in Sep 2023

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place, good customer service
Stayed 7 nights in May 2023

4/10 Poor

Joycel

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
I paid for a king bed room and the staff put me in a room of a small bed. I had to wait to talk to another staff member on the night so he could change my room. The first staff was negative and dint want to help me.
Stayed 3 nights in Jan 2023

8/10 Good

Ernesto

Stayed 1 night in Dec 2022

8/10 Good

JUAN

Stayed 1 night in Nov 2022

2/10 Terrible

Daniel

Stayed 1 night in Nov 2022

6/10 Okay

Oscar

Travelled with family
Liked: Cleanliness
Disliked: Amenities
El hotel es antiguo, pero esta muy bien conservado, el chequeo fue sumamente rapido; esta muy bien ubicado. Sin embargo, el desayuno es bastante decepcionante. Muy pocas opciones, nada bueno que decir alli. En el area de la piscina, sin atencion, sin toallas, y no le habia hecho limpieza adecuada pues estaban flotando en el agua restos de vegetacion y hasta una bolsa de plastico.
Stayed 1 night in Aug 2022

10/10 Excellent

Robert

Stayed 1 night in Aug 2022

4/10 Poor

Edgar, San Francisco

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Property was clean, but clearly this hotel is in downhill. Staff was friendly. Breakfast was disappointing.. depressing… The rate is exorbitant for the value I paid. I’ll never come back.
Stayed 1 night in May 2022

10/10 Excellent

carlos e

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Jose B

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2022

10/10 Excellent

Fernando, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021

6/10 Okay

manuel, MIAMI

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
the fridge was in bad condition
Stayed 1 night in Sep 2021

10/10 Excellent

Carlos

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Super
Stayed 1 night in May 2021

8/10 Good

Andrea

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2020

6/10 Okay

fabian

Stayed 7 nights in Dec 2019

8/10 Good

Gio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
Staff members were very friendly and helpful, specially the ones at the restaurant and the bell boy "Dixon". Ready to assist at anytime.
Stayed 2 nights in Sep 2019