I just want to preface this review by saying that I’m not usually one to leave bad reviews, normally keep them to myself.
Firstly, not the easiest to get to by public transport. The bus stop is only 5-10 mins walk, but it’s up quite a hill without a safe footpath. With suitcases this isn’t an enjoyable task especially when the gravel driveway makes wheeling the luggage very hard.
Anyway, on to the hotel. The decor of our room did not look like the rooms which were depicted on the website. It was very very dated and just didn’t look nice. The beds were quite uncomfortable. Despite our room being not far from the reception area, the wifi connection was not strong enough to use in the room.
The restaurant at the hotel was poor. The food was not good (including very undercooked pasta) and the service was extremely slow (over an hour and 15 mins from ordering for 2 pastas to be served). The restaurant staff were not overly helpful.
The pool area is beautiful, but everything else needs an update.
San Gimignano is a lovely town, but probably wouldn’t stay here next time
