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Marriott Marquis San Diego Marina

4.0 star property
Family-friendly hotel connected to the convention centre in San Diego with 4 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Marriott Marquis San Diego Marina

Exterior
Premium bedding, in-room safe, desk, blackout curtains
Bicycling
Premium bedding, in-room safe, desk, blackout curtains
Beach/ocean view

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Spa
    Spa
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Room service
    Room service
  • Bar
    Bar
  • Parking available
    Parking available
The price is S$290
includes taxes & fees
27 Nov - 28 Nov

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Deluxe Room, 1 King Bed, Bay View (Hearing Accessible)

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Bay View (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Private bathroom
  • 37.2 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Bay View

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Balcony, Bay View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 37 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View (Hearing Accessible)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, City View (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Private bathroom
  • 37.2 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Bay View (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Queen Beds, Bay View (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Private bathroom
  • 37.2 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Bay View (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Queen Beds, Bay View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Private bathroom
  • 37.2 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, Bay View (Hearing Accessible)

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Balcony, Bay View (Hearing Accessible)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 37.2 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, City View (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Balcony, City View (Mobility/Hearing Accessible, Tub)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 37.2 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, City View (Hearing Accessible)

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Balcony, City View (Hearing Accessible)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 37.2 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony, City View

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Queen Beds, Balcony, City View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Balcony, Bay View

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Queen Beds, Balcony, Bay View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 37 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Bay View

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Bay View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 37 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, City View (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Balcony, City View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 37.2 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Bay View

Premium bedding, in-room safe, desk, blackout curtains

Executive Suite, 1 Bedroom, Bay View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 42 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, City View

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Balcony, City View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

49-inch Smart TV with satellite channels, TV, iPod dock

Deluxe Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout curtains
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Suite, 1 Queen Bed

View from property

Luxury Suite, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Bay view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds, Bay View

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Queen Beds, Bay View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 37 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

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9.0 out of 10, Wonderful, (2865)
The price is S$318
includes taxes & fees
25 Nov - 26 Nov
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About the area

Map
333 W Harbor Dr, San Diego, CA, 92101

What's nearby

  • San Diego Convention Center - 3 min walk - 0.3 km
  • Petco Park - 9 min walk - 0.8 km
  • USS Midway Museum - 15 min walk - 1.3 km
  • Balboa Park - 4 min drive - 3.9 km
  • San Diego Zoo - 5 min drive - 4.6 km

Getting around

  • Convention Center Station - 2 min walk
  • San Diego Santa Fe Depot - 12 min walk
  • San Diego, CA (SAN-San Diego Intl.) - 15 min drive

Restaurants

  • ‪Manchester Grand Hyatt Grand Lobby Bar - ‬4 min walk
  • ‪Marina Kitchen - ‬2 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Top of the Hyatt Bar and Lounge - ‬4 min walk
  • ‪Market One Café - ‬5 min walk

About this property

Marriott Marquis San Diego Marina

Family-friendly hotel near San Diego Convention Center
Located close to Petco Park and USS Midway Museum, Marriott Marquis San Diego Marina provides a marina, a poolside bar and a terrace. Active travellers can enjoy amenities, such as cycling and fitness classes, at this hotel. Treat yourself to a massage, a body scrub or a body treatment at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Mexican cuisine. Yoga classes are offered at the 24-hour gym; the property also has a coffee shop/cafe, a garden and dry cleaning/laundry services. In addition to 4 bars and a business centre, guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and a children's pool, with cabanas, sunloungers and pool umbrellas
  • Buffet breakfast (surcharge), bike hire and valet parking (surcharge)
  • An electric car charging station, express check-out and express check-in
  • Luggage storage, concierge services and multilingual staff
  • Guest reviews speak highly of the pool, helpful staff and location
Room features
All 1360 rooms have comforts such as premium bedding and air conditioning, in addition to perks such as safes and WiFi. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with baths or showers and free toiletries
  • 49-inch Smart TVs with premium channels
  • Free infant beds, coffee/tea makers and housekeeping

Languages

English, Filipino, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured, covered parking on site (USD 45 per day)
  • Secured, covered valet parking on site (USD 65 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6 AM to 9 AM for a fee: USD 6 to 26 per person
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Exchange
  • M Club Lounge
  • Roy's Hawaiian Fusion
  • Tequila Bar and Grille
  • Topgolf Swing Suite

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 280,000 square feet of conference space
  • 81 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Marina
  • On the bay
  • On the boardwalk/promenade
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Grab bar near toilet (76 centimetre high)
  • Handrails in stairways (81 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (117 centimetre wide door)
  • Low-height bed (61 centimetre high)
  • Low-height counter and sink (76 centimetre high)
  • Low-height desk (74 centimetre high)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Magnifying mirror
  • Pool access ramp on site
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (76 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (107 centimetre wide)
  • Wheelchairs on site

More

  • 25 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with premium satellite channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.00 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 35.00 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 6 to 26 per person
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per day (rates may vary)
  • Covered self-parking fee: USD 45 per day (in/out privileges)
  • Valet parking fee: USD 65 per day (in/out privileges)
  • Rollaway bed fee: USD 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6 AM to 10:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marquis Marriott San Diego
Marquis San Diego
Marriott Marquis San Diego
Marriott San Diego
Marriott San Diego Marquis
San Diego Marquis
San Diego Marquis Marriott
San Diego Marriott
San Diego Marriott Marquis
San Diego Marriott Marquis Hotel
San Diego Marriott Marquis & Marina Hotel San Diego
San Diego Marriott Marquis And Marina
Marriott Marquis San Diego Marina Hotel
Marriott Marquis Marina Hotel
Marriott Marquis Marina
San Diego Marriott Marquis Marina

Frequently asked questions

Does Marriott Marquis San Diego Marina have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 6 AM to 10:00 PM.

How much does it cost to stay at Marriott Marquis San Diego Marina?

As of 21 Nov,2024, prices found for a 1-night stay for 2 adults at Marriott Marquis San Diego Marina on 27 Nov,2024 start from S$290.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Marriott Marquis San Diego Marina pet-friendly?

No, pets are not allowed at this property.

How much is parking at Marriott Marquis San Diego Marina?

Self-parking is available for USD 45 per day. Valet parking is available for USD 65 per day.

What time is check-in at Marriott Marquis San Diego Marina?

Check-in start time: 4 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Marriott Marquis San Diego Marina?

Checkout is at 11 AM.

Where is Marriott Marquis San Diego Marina located?

This family-friendly San Diego hotel is located on the boardwalk, within a 10-minute walk of San Diego Convention Center and Petco Park. USS Midway Museum and Balboa Park are also within 3 mi (5 km). Convention Center Station and Convention Center Station are within a 5-minute walk.

Marriott Marquis San Diego Marina Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1141 out of 1611 reviews" "
Rating 8 - Good. 256 out of 1611 reviews" "
Rating 6 - Okay. 96 out of 1611 reviews" "
Rating 4 - Poor. 60 out of 1611 reviews" "
Rating 2 - Terrible. 58 out of 1611 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marina right behind, severely dinning options in walking distance
Stayed 2 nights in Aug 2024

10/10 Excellent

Brendalis

Stayed 3 nights in Sep 2024

10/10 Excellent

John

Stayed 1 night in Nov 2024

10/10 Excellent

Charriat

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was beautiful and the view was even more amazing!
Stayed 2 nights in Nov 2024

8/10 Good

matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Nov 2024

10/10 Excellent

reza zamani, calabasas

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice place.
Stayed 1 night in Oct 2024

6/10 Okay

Elena

Stayed 6 nights in Oct 2024

10/10 Excellent

Yixuan

Stayed 1 night in Oct 2024

6/10 Okay

HANY, San Dimas

Travelled with partner
Liked: Cleanliness
I will give 5/5 for location and view, 3/5 for breakfast and dining in, 2/5 for quietness, 1/5 for the reception person who checked us in, 3/5 for the room, and finally, 5/5 for Nataja who checked us out. This hotel mainly for large groups who come for training, seminars, and from the SD Convention Center. Vacation and family travelers will feel isolated.
Stayed 2 nights in Oct 2024

8/10 Good

kristal

Liked: Cleanliness, staff & service, property conditions & facilities
The view made the stay even more amazing
Stayed 1 night in Oct 2024

10/10 Excellent

Jason

Stayed 2 nights in Oct 2024

10/10 Excellent

Veronica

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place.
Stayed 2 nights in Oct 2024

10/10 Excellent

Shane, Larkspur

Liked: Cleanliness, staff & service, property conditions & facilities
i always stay at the Marquis Marriot. love the gym and the dining options within the hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ailyn

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is perfectly located at the seaport boardwalk.
Stayed 4 nights in Oct 2024

4/10 Poor

Kniamya

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Y
Stayed 2 nights in Oct 2024

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Polly, Chicago

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Hotel was busy with sm business meetings and events. Attendees were given a priority over regular guests in all the dining areas and room choices. I personally wouldn’t book again. $3700 for 4nights in a XS room with XS bathroom on a low floor over the kitchen and parking … that’s not right…
Stayed 5 nights in Oct 2024

8/10 Good

Meliza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a 4 star hotel, amenities was incomplete, there was no exhaust in the bathroom, if there was, it wasn’t working. No basic toiletries like toothpaste, toothbrush, slippers and bottled water in the room. Mirror in the bathroom door had a line mark that looked like a dried crayon or something. I had my own room but stayed in my friend’s room. Bed was not that comfortable
Stayed 2 nights in Oct 2024

8/10 Good

CHUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking space is small, difficult to park
Stayed 1 night in Oct 2024

8/10 Good

Brandon, Temecula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was pretty good, however the Valet is a mess! Guys are rarely outside, so there are usually 5 to 6 cars abandoned in the front and in the way. I would go watch how the Hyatt does it, never an issue there. Other items, your irons are cheap. First one leaked, called the desk, they rushed another one up, leaked as well. Sink also leaked. Please improve this considering the very high prices you charge!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Andres

Stayed 3 nights in Sep 2024

4/10 Poor

Christopher

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Upon check-in, the WiFi and television in my room in the North Tower were not working. I requested to be moved to a different room, but instead, I was directed to speak with the IT representative. Unfortunately, IT never answered the call. While the WiFi issue resolved itself within an hour, the television remained broken for the next two days. As a Gold Elite member, I expected better service, especially given that the hotel has nearly 2,000 rooms. I doubt they were fully occupied, so I'm unclear about what status is needed to have a simple room change request honored. I did negotiate a $50 credit to my bill. Additionally, on my second day, there was a power outage, which caused most systems to go down, including the elevators. Thankfully, I was only on the 4th floor. The power remained out after dark, and although the hotel provided flashlights, the batteries were dead. Eventually, power was restored, but the situation was potentially dangerous.
Stayed 3 nights in Oct 2024

4/10 Poor

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was charged 3 days parking during my stay when I flew in and took an Uber to the hotel! Not sure how that happened… never heard back from the hotel when called
Stayed 3 nights in Aug 2024

10/10 Excellent

Paul, Redlands

Stayed 1 night in Jun 2024

10/10 Excellent

Xueguang, Bethesda

Liked: Cleanliness, staff & service, property conditions & facilities
Always a great hotel to stay at San Diego
Stayed 3 nights in Oct 2024