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Hotel Rey Carlos

3.0 star property
Relax with family in this tropical haven near Maspalomas Dunes where you can enjoy delicious meals and refreshing cocktails by the poolside bar.

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel Rey Carlos

Terrace/patio
View from property
Poolside bar
Flat-screen TV
Interior entrance

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Pet-friendly
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Triple Room

In-room safe, desk, blackout curtains, free WiFi

Standard Triple Room

Highlights

Separate sitting area
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Satellite channels
Desk
  • 47 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Triple Room

In-room safe, desk, blackout curtains, free WiFi

Superior Triple Room

Highlights

Separate sitting area
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Satellite channels
Desk
  • 47 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Room Renewed

In-room safe, desk, blackout curtains, free WiFi

Superior Room Renewed

Highlights

Separate sitting area
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Satellite channels
Desk
  • 47 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room

In-room safe, desk, blackout curtains, free WiFi

Double Room

Highlights

Balcony
Separate sitting area
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Bidet
  • 47 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Single Room

In-room safe, desk, blackout curtains, free WiFi

Single Room

Highlights

Separate sitting area
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Satellite channels
Desk
  • 47 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

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About the area

Map
Avenida Tirajana, 14, San Bartolomé de Tirajana, 35110

What's nearby

  • CITA Shopping Center - 1 min walk
  • Maspalomas Dunes - 11 min walk
  • Yumbo Shopping Center - 13 min walk
  • English Beach - 14 min walk
  • Maspalomas Lighthouse - 10 min drive

Getting around

  • Las Palmas (LPA-Gran Canaria) - 31 min drive

Restaurants

  • ‪Ristorante Italiano al Circo - ‬7 min walk
  • ‪Café Mozart II - ‬11 min walk
  • ‪San Fermin - ‬6 min walk
  • ‪El Poncho - ‬2 min walk
  • ‪Los Porches - ‬6 min walk

About this property

Hotel Rey Carlos

Hotel near Maspalomas Dunes
A short walk from Yumbo Shopping Center, Hotel Rey Carlos provides a poolside bar, a terrace and a coffee shop/cafe. Be sure to enjoy a meal at Rey Carlos, the on-site restaurant. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with a garden and a hair salon.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with sunloungers
  • Buffet breakfast (surcharge), a lift and a billiards/pool table
  • A banquet hall, luggage storage and meeting rooms
  • A 24-hour front desk, a vending machine and a front desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 142 rooms boast comforts such as separate sitting areas, in addition to thoughtful touches such as free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Wardrobes/cupboards, separate sitting areas and fridges

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 5 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Rey Carlos

Things to do

  • Billiards/pool table
  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekdays only)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Refrigerator

More

  • Desk
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 5 November and 17 November.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 12 per pet, per day
Service animals are welcome, and are exempt from fees
1 total (up to 5 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 10 for adults and from EUR 5 for children
  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Hotel Rey Carlos
Hotel Rey Carlos San Bartolome de Tirajana
Rey Carlos Hotel
Rey Carlos San Bartolome de Tirajana
Rey Carlos Bartolome Tirajana
Hotel Rey Carlos Hotel
Hotel Rey Carlos San Bartolomé de Tirajana
Hotel Rey Carlos Hotel San Bartolomé de Tirajana

Frequently asked questions

Does Hotel Rey Carlos have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hotel Rey Carlos pet-friendly?

Yes, this hotel allows pets (limit 1 total) with a maximum weight of up to 5 kg per pet. There's a fee of EUR 12 per pet, per day. Service animals are exempt from fees.

How much is parking at Hotel Rey Carlos?

Hotel Rey Carlos doesn't offer parking.

What time is check-in at Hotel Rey Carlos?

Check-in start time: 3:00 PM; check-in end time: 9:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Rey Carlos?

Checkout is at noon.

Where is Hotel Rey Carlos located?

Located in Playa del Ingles, this hotel is within a 15-minute walk of CITA Shopping Center, Maspalomas Dunes and Yumbo Shopping Center. Paseo Costa Canaria and English Beach are also within 15 minutes.

Hotel Rey Carlos Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 69 out of 331 reviews" "
Rating 8 - Good. 109 out of 331 reviews" "
Rating 6 - Okay. 81 out of 331 reviews" "
Rating 4 - Poor. 39 out of 331 reviews" "
Rating 2 - Terrible. 33 out of 331 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

RICARDO

Liked: Staff & service
Disliked: Property conditions & facilities
Very old and overpriced hotel. Maybe worth 3 stars. Location is not bad but far from the beach.
Stayed 3 nights in Dec 2024

6/10 Okay

Amanda

Travelled with partner
We liked the quirkiness of the castle theme. A little tired in the economy rooms but reflected in the price. Room was cleaned daily and all the staff were pleasant. My only problem was, as a non smoker, I noticed there were none ‘no smoking’ signs anywhere. We could constantly smell cigarettes in the room and the guests next door were constantly smoking weed on the balcony next to ours. Otherwise a pleasant stay
Stayed 3 nights in Dec 2024

8/10 Good

Mick, Staffordshire

Travelled with partner
Liked: Cleanliness, staff & service
An old hotel slowly being modernised. Ideal place for local amenities and close to the beach. Food was acceptable and always hot. Great swimming pool. Standard rooms are dated so pay the extra for the premium room.
Stayed 10 nights in Nov 2024

8/10 Good

Garrett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good budjet hotel
Stayed 2 nights in Oct 2024

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was a bit of a let down
Stayed 2 nights in Oct 2024

2/10 Terrible

abdel mounaim

Disliked: Cleanliness, staff & service, property conditions & facilities
Not good
Stayed 4 nights in Sep 2024

10/10 Excellent

ahmet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome...
Amazing...
Stayed 5 nights in Jul 2024

4/10 Poor

Manish

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
It’s was good , you can’t get so much from that price. It’s in very good locations
Stayed 1 night in Jul 2024

2/10 Terrible

Alberto

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

2/10 Terrible

Roderick

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The quality of the food was very poor and reheated food for days staff fruendly and helpful breakfast was good however evening meals were terrible. Room very dated bed poorly repaired
Stayed 14 nights in May 2024

4/10 Poor

Piotr

Stayed 5 nights in May 2024

6/10 Okay

NOEL, Belfast

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in May 2024

4/10 Poor

Christopher

Disliked: Staff & service, property conditions & facilities
Not great
Not a great stay! Returned to room to find 2 strangers leaving through our door. Challenged them as they ran away, no assistance from reception who said we have to call police. Also had no water for one morning due to a technical failure in the hotel.
Stayed 3 nights in May 2024

6/10 Okay

Simon

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
We were only here for 3 nights, it was just a place to shower & sleep
Stayed 3 nights in May 2024

8/10 Good

Mick, Staffordshire

Travelled with partner
Liked: Cleanliness, staff & service
In the process of being renovated so suspect the price will increase when complete but good value budget hotel
Stayed 3 nights in Apr 2024

6/10 Okay

Tina

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Apr 2024

4/10 Poor

emma

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in for 2 nights and sadly were very disappointed. The hotel is dated and in need of a total refurb. When we got to our apartment (a refurbished one) we found that the toilet was blocked and over spilling when flushed. We got in the shower and had an electric shock! And finally the air conditioning didn't work. We reported all of this to reception on the first night and nobody came to fix anything. We then went to reception the next day to report it all again. Pepe (the man on reception sorted a maintenance man out). He came to repair the blocked toilet and to top everything else off finished his work and left the apartment door open!!! We discovered this on our return from the pool a few hours later! We complained again that this was unacceptable. We were told there is no air conditioning until the summer!! There is obviously residential apartments here as there was also a dog barking/howling!!! We will never stay here again and if you are thinking of booking, don't bother. It may be cheap but you are better spending a little bit more. Very disappointed. 😔😔 We asked the hotel for a refund but their terms and conditions would not allow it, despite all of our issues. Thankfully Expedia gave us a voucher towards another booking with them.

10/10 Excellent

Erki

Stayed 1 night in Apr 2024

2/10 Terrible

Stuart

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Be warned - Dated and in need of renovation
Ariived at 12noon to be told check in wasnt until 3pm, we left our bags and went back as instructed. The room we were given hadn't been cleaned had dirty beds, vapes and cigarette buts all over and rubish still in place. We had to ask for the room to be cleaned. Staff were very apologetic. But be aware room 403 was incredibly dated, 1970s style, no plugs in bedroom and very few in the main room. Fridge was broken. Beds are very very old and used , and the springs were very close to the top, bed slats were very squaky and broken in places. To top it off in the room next to is 404 they had a dog, who the hell brings a dog to a hotel. It barked all day and night, we only stayed 2 nights other wise we would have checked out straight away. Bathroom had been refurbished to be fair. Staff were helpful and the pool was nice and heated . Breakfast is very basic but edible, we didnt try evening meal , but it didnt look very nice All in all i would warn you against staying here . But if you do be warned its very basic and is like stepping back to the 70s .
Stayed 2 nights in Mar 2024

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We stayed in one of the older rooms due to hotel availability and prices during the busy carnival season. The room was very dated, oppressive and lacked certain facilities to cook and there was only one socket in the kitchenette. Some might say the room was very retro but it wasn't our thing. However(!), Ray Carlos did exceed our expectations in many ways. The staff were nice, the pool and pool bar fantastic and the location was great for the beach, shopping etc. We would stay again but in one of their more recently upgraded rooms.
Stayed 2 nights in Mar 2024

10/10 Excellent

Tuomo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice plase
Stayed 2 nights in Mar 2024

10/10 Excellent

Alexander, Toronto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking to the Dunes was hard work since it’s quite a distance to the ocean , but worthwhile since there are many cats that needed food and water along the way to make ea trip worthwhile and necessary.
Stayed 9 nights in Mar 2024

10/10 Excellent

Anastasiya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very stylish hotel. It is not like other hotels. It has a twist. Large rooms, balcony, kitchen. Everything is clean. Friendly staff.

6/10 Okay

Michael

Liked: Cleanliness, staff & service
right the first room I was offered was not acceptable , It was very tired and tatty and out of date , the new room was lovely a lot more modern and up to date which I liked . the hallway that connects the hotel rooms is dreadfully old and tatty ,and desperately needs new carpets and curtains and painting . The staff are really nice and friendly and listen to what you say , Breakfast buffet nice with good selection , Maria is lovely who runs it .
Stayed 7 nights in Jan 2024

6/10 Okay

JONATHAN

Travelled with partner
Liked: Amenities, property conditions & facilities
Very disappointed with kitchen utensils, Also no toaster or kettle , otherwise very comfortable
Stayed 3 nights in Jan 2024