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Royal Pines Hotel Urawa

3.5 star property
Hotel with 5 restaurants, in the vicinity of Saitama Super Arena

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Royal Pines Hotel Urawa

Bathroom
5 restaurants, dinner served, Japanese cuisine
Property amenity
Chapel
Exterior
VIP Access

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Parking available
    Parking available
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 48 of 48 rooms

View all photos for Japanese Suite 1

In-room safe, desk, blackout curtains, free WiFi

Japanese Suite 1

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Toilet with electronic bidet
Coffee/tea maker
  • 48 sq m
  • Sleeps 8
  • 4 Single Futons

View all photos for Deluxe Double Room, Non Smoking (Pines floor)

In-room safe, desk, blackout curtains, free WiFi

Deluxe Double Room, Non Smoking (Pines floor)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Toilet with electronic bidet
Free bottled water
  • 32 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Single Room, Non Smoking

In-room safe, desk, blackout curtains, free WiFi

Executive Single Room, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Toilet with electronic bidet
Free bottled water
  • 24 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Superior Single Room, Non Smoking (Pines floor)

In-room safe, desk, blackout curtains, free WiFi

Superior Single Room, Non Smoking (Pines floor)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Toilet with electronic bidet
Free bottled water
  • 24 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Superior Double Room, Smoking

In-room safe, desk, blackout curtains, free WiFi

Superior Double Room, Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Toilet with electronic bidet
Coffee/tea maker
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Double Room, Non Smoking (Pines floor)

In-room safe, desk, blackout curtains, free WiFi

Superior Double Room, Non Smoking (Pines floor)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Toilet with electronic bidet
Free bottled water
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Twin Room, Non Smoking (Pines floor)

In-room safe, desk, blackout curtains, free WiFi

Twin Room, Non Smoking (Pines floor)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Toilet with electronic bidet
Free bottled water
  • 32 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Executive Double Room, Non Smoking

In-room safe, desk, blackout curtains, free WiFi

Executive Double Room, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Toilet with electronic bidet
Free bottled water
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Twin Room, Non Smoking

In-room safe, desk, blackout curtains, free WiFi

Executive Twin Room, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Toilet with electronic bidet
Free bottled water
  • 32 sq m
  • Sleeps 4
  • 2 Single Beds

[Suite] Executive Suite, Double, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Toilet with electronic bidet
Coffee/tea maker
  • 64 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Room, Non Smoking (Pines floor), Late check in 6:00PM

In-room safe, desk, blackout curtains, free WiFi

Twin Room, Non Smoking (Pines floor), Late check in 6:00PM

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Toilet with electronic bidet
Coffee/tea maker
  • Sleeps 4
  • 2 Single Beds

View all photos for [Suite] Executive Suite, Twin, Non Smoking

Property amenity

[Suite] Executive Suite, Twin, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Toilet with electronic bidet
Coffee/tea maker
  • 64 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for [Suite] Royal Pines Suite, Non Smoking

Property amenity

[Suite] Royal Pines Suite, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Toilet with electronic bidet
Coffee/tea maker
  • 110 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Single Room, 1 Single Bed, Non Smoking

In-room safe, desk, blackout curtains, free WiFi

Superior Single Room, 1 Single Bed, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Toilet with electronic bidet
Coffee/tea maker
  • 24 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Superior Single Room (Pines floor), Non Smoking, Late check in 6:00PM

In-room safe, desk, blackout curtains, free WiFi

Superior Single Room (Pines floor), Non Smoking, Late check in 6:00PM

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Toilet with electronic bidet
Coffee/tea maker
  • Sleeps 2
  • 1 Single Bed

View all photos for Twin Room, Non Smoking, Late check in 6:00PM

In-room safe, desk, blackout curtains, free WiFi

Twin Room, Non Smoking, Late check in 6:00PM

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Toilet with electronic bidet
Coffee/tea maker
  • Sleeps 4
  • 2 Single Beds

View all photos for Twin Room, Non Smoking, Late check in 8:00PM

In-room safe, desk, blackout curtains, free WiFi

Twin Room, Non Smoking, Late check in 8:00PM

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Toilet with electronic bidet
Coffee/tea maker
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Single Room, 1 Twin Bed, Smoking

In-room safe, desk, blackout curtains, free WiFi

Superior Single Room, 1 Twin Bed, Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Toilet with electronic bidet
Coffee/tea maker
  • 24 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Twin Room, Non Smoking (Pines floor), Late check in 8:00PM

In-room safe, desk, blackout curtains, free WiFi

Twin Room, Non Smoking (Pines floor), Late check in 8:00PM

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Toilet with electronic bidet
Coffee/tea maker
  • Sleeps 4
  • 2 Single Beds

View all photos for Twin Room, Smoking

In-room safe, desk, blackout curtains, free WiFi

Twin Room, Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Toilet with electronic bidet
Coffee/tea maker
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for [Suite] Luxury Suite, Non Smoking

Property amenity

[Suite] Luxury Suite, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Toilet with electronic bidet
Coffee/tea maker
  • 72 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room, Smoking

In-room safe, desk, blackout curtains, free WiFi

Deluxe Double Room, Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Toilet with electronic bidet
Coffee/tea maker
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Single Room (Pines floor), Non Smoking, Late check in 8:00PM

In-room safe, desk, blackout curtains, free WiFi

Superior Single Room (Pines floor), Non Smoking, Late check in 8:00PM

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Toilet with electronic bidet
Coffee/tea maker
  • Sleeps 2
  • 1 Single Bed

View all photos for Twin Room, Non Smoking

In-room safe, desk, blackout curtains, free WiFi

Twin Room, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Toilet with electronic bidet
Coffee/tea maker
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Single Room, 1 TwinBed, Non Smoking, Late check in 6:00PM

In-room safe, desk, blackout curtains, free WiFi

Superior Single Room, 1 TwinBed, Non Smoking, Late check in 6:00PM

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Toilet with electronic bidet
Coffee/tea maker
  • Sleeps 2
  • 1 Single Bed

View all photos for Deluxe Double Room, Non Smoking

In-room safe, desk, blackout curtains, free WiFi

Deluxe Double Room, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Toilet with electronic bidet
Coffee/tea maker
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Single Room, 1 TwinBed, Non Smoking, Late check in 8:00PM

In-room safe, desk, blackout curtains, free WiFi

Superior Single Room, 1 TwinBed, Non Smoking, Late check in 8:00PM

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Toilet with electronic bidet
Coffee/tea maker
  • Sleeps 2
  • 1 Single Bed

View all photos for [Suite] Brilliant Suite, Non Smoking

Property amenity

[Suite] Brilliant Suite, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Toilet with electronic bidet
Coffee/tea maker
  • 47 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, Non Smoking

In-room safe, desk, blackout curtains, free WiFi

Superior Double Room, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Toilet with electronic bidet
Coffee/tea maker
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Japanese Style Room 1 Non-Smoking

Lobby

Japanese Style Room 1 Non-Smoking

  • Sleeps 4
  • 4 Single Futons

View all photos for Deluxe Double Room-Smoking

Lobby

Deluxe Double Room-Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room Non-Smoking

Lobby

Twin Room Non-Smoking

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Double Room Non-Smoking

Lobby

Superior Double Room Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Single Room Non-smoking

Lobby

Superior Single Room Non-smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Suite, Twin with Bath, City View

In-room safe, desk, blackout curtains, free WiFi

Suite, Twin with Bath, City View

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room Executive High Floor Non-Smoking

Lobby

Superior Double Room Executive High Floor Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Japanese-Western Room Non-Smoking

Interior

Japanese-Western Room Non-Smoking

  • Sleeps 4
  • 2 Single Futons

View all photos for Standard, Single with Bath, City View

In-room safe, desk, blackout curtains, free WiFi

Standard, Single with Bath, City View

  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double Room Pines High Floor Non-Smoking

Lobby

Superior Double Room Pines High Floor Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room Pines High Floor Non-Smoking

Lobby

Deluxe Double Room Pines High Floor Non-Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room Smoking

Lobby

Twin Room Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Double Room Non-Smoking

Lobby

Deluxe Double Room Non-Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Japanese Style Room 2 Non-Smoking

Floor plan

Japanese Style Room 2 Non-Smoking

  • Sleeps 4
  • 4 Single Futons

View all photos for Superior Single Room Pines High Floor Non-Smoking

Lobby

Superior Single Room Pines High Floor Non-Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Twin Room Executive High Floor Non-Smoking

Lobby

Twin Room Executive High Floor Non-Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Single Room Executive High Floor Non-Smoking

Lobby

Superior Single Room Executive High Floor Non-Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double Room-Smoking

Lobby

Superior Double Room-Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room Pines High Floor Non-Smoking

Lobby

Twin Room Pines High Floor Non-Smoking

  • Sleeps 3
  • 2 Double Beds

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About the area

Map
2-5-1, Naka-cho, Urawa-ku, Saitama, Saitama-ken, 330-0062

What's nearby

  • Saitama Super Arena - 7 min drive - 5.0 km
  • Hikawa Shrine - 8 min drive - 7.7 km
  • Omiya Bonsai Art Museum - 8 min drive - 8.6 km
  • Saitama Stadium 2002 - 10 min drive - 9.5 km
  • Warner Bros. Studio Tour Tokyo - The Making of Harry Potter - 17 min drive - 15.0 km

Getting around

  • Urawa Station - 8 min walk
  • Nishi-takashimadaira Station - 9 min drive
  • Tokyo (HND-Haneda) - 67 min drive

Restaurants

  • ‪吉野家 - ‬3 min walk
  • ‪フレッシュネスバーガー 浦和店 - ‬2 min walk
  • ‪珈琲館浦和仲町店 - ‬4 min walk
  • ‪ミケーラ - ‬1 min walk
  • ‪わさび居酒屋 あな蔵浦和店 - ‬3 min walk

About this property

Royal Pines Hotel Urawa

Hotel near Saitama Super Arena
Located close to Hikawa Shrine and Saitama Stadium 2002, Royal Pines Hotel Urawa provides a coffee shop/cafe, a hair salon and a bar. Be sure to enjoy a meal at any of the 5 on-site restaurants, which feature Japanese cuisine and more. Stay connected with free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • A vending machine, meeting rooms and a banquet hall
  • Luggage storage, a lift and a front desk safe
  • Guest reviews say good things about the helpful staff and overall condition
Room features
All 196 rooms include comforts such as air conditioning, as well as perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with toilets with electronic bidets and shower/bath combinations
  • 37-inch flat-screen TVs with satellite channels
  • Fridges, coffee/tea makers and desks

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 4:30 AM to 4:30 PM
  • Parking on site (JPY 1,800 per day)
  • Extended parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 2,750 for adults and JPY 1,375 for children
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Akamatsu
  • Michela Buffet Restaurant
  • Rpr Restaurant
  • Saiko
  • Shikisai

Family friendly

  • In-room refrigerator

Conveniences

  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • No housekeeping service
  • Wedding services

Business services

  • 12 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 21 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Check-in and check-out times vary by room type. Guests booking a "Late Check-In" room type must check in after 8 PM and check out by noon. The check-in time is 2 PM for all other room types.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 2750 for adults and from JPY 1375 for children
  • Airport shuttle fee: JPY 1700 per person (one-way)
  • Airport shuttle fee per child: JPY 850 (one-way)
  • Self-parking fee: JPY 1800 per day
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Urawa Royal Pines Hotel Saitama
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Frequently asked questions

Is Royal Pines Hotel Urawa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Royal Pines Hotel Urawa?

Self-parking is available for JPY 1800 per day. Extended parking is available for a fee.

What time is check-in at Royal Pines Hotel Urawa?

Check-in start time: 2 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Royal Pines Hotel Urawa?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Royal Pines Hotel Urawa provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of JPY 1700 per person applies.

Where is Royal Pines Hotel Urawa located?

Located in Urawa Ward, this hotel is 3 mi (4.8 km) from Saitama Super Arena, and within 6 mi (10 km) of Hikawa Shrine and Omiya Bonsai Art Museum. Saitama Stadium 2002 is 5.9 mi (9.5 km) away. Urawa Station is 8 minutes by foot and Nakaurawa station is 25 minutes.

Royal Pines Hotel Urawa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 369 out of 681 reviews" "
Rating 8 - Good. 228 out of 681 reviews" "
Rating 6 - Okay. 56 out of 681 reviews" "
Rating 4 - Poor. 16 out of 681 reviews" "
Rating 2 - Terrible. 12 out of 681 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Harumi

Stayed 5 nights in Sep 2024

10/10 Excellent

PI LEONG

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Commendable to keep hotel refreshed despite being old. Breakfast was the highlight! Had to scald the bathroom floor due to bacteria smells. Thereafter all good. Parking should be included to room rates.
Stayed 1 night in Sep 2024

10/10 Excellent

anne margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Tokio

Stayed 3 nights in Jul 2024

8/10 Good

YUJI

Stayed 3 nights in Jul 2024

10/10 Excellent

chizuru

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location & View & Restaurant
Stayed 1 night in Jul 2024

8/10 Good

Yi-Yin

Liked: Staff & service
nice staffs
Stayed 1 night in Jun 2024

10/10 Excellent

Honglian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has near station, close Tokyo , you can transfer go to every were, very safe and quiet place.
Stayed 2 nights in Jun 2024

10/10 Excellent

Honglian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and check out we’re very fast, breakfast was excellent,room was clean and quiet,everything was great.
Stayed 3 nights in Jun 2024

8/10 Good

Carl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very welcoming. It was disappointing that our non smoking room wreaked of smoke. The bed was a hard flat mattress and we only got two small pillows. The AC was hit and miss. The size of the room was good and we appreciated having a tub in the bathroom.
Stayed 1 night in May 2024

10/10 Excellent

Justin

Stayed 4 nights in Apr 2024

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recommend this hotel!!!
The Royal Pines in Urawa is conveniently located within walking distance of the Urawa train station, shopping mall and delectable restaurants. Staff went out of their way to help me get back to the airport or anywhere else i wanted to go. I recommend this hotel!!!!
Stayed 5 nights in Apr 2024

10/10 Excellent

Tanya

Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

6/10 Okay

Asuma

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Dissapointing services
We stayed at Executive twins as a family of four with 2 small children age 2 and 4. Although we had multiple luggages, noone assisted us with the luggage and service was really not to Japanese standard. It's more of business hotel. I thought the accommodation/facility was outdated and service was 2 stars for the price we paid (AU$289 inc. breakfast). Breakfast was good with variety of Western and Japanese choices though. I won't recommend this hotel unless you are staying purely for business or get excellent rate.
Stayed 1 night in Mar 2024

6/10 Okay

Aprile, South San Francisco

Travelled with family
Liked: Cleanliness, staff & service
The bed was very uncomfortable and the hotel was very dated. Looked like high end luxury 30 years ago.
Stayed 1 night in Mar 2024

6/10 Okay

Ting Chie

Stayed 1 night in Feb 2024

10/10 Excellent

Maiko

Stayed 1 night in Dec 2023

10/10 Excellent

Honglian

Stayed 2 nights in Oct 2023

10/10 Excellent

Honglian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet,friendly, cleanly Perfect breakfast, very near train station,a lot of good food near the hotel,very good!
Stayed 3 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very spacious by Tokyo standards, although the mattress was quite hard. Enjoyed our stay tremendously.
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice and Spacious!
The hotel was pretty outdated because you can see the carpets, bed riser, and doors to each rooms are dirty/stained. However, my room in general was clean and the space is way bigger than some hotels in the Tokyo city center (you are also paying about the same price). I enjoyed staying here during the time I tour around Saitama. Urawa Station is about 10-min walk away from the hotel so it’s very convenient. I will stay here again in the future if I will be in the area again.
Stayed 7 nights in Oct 2023

8/10 Good

Ayumi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

lars

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly, helpful and welcoming staff.
Stayed 1 night in Sep 2023

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice view, sure will visit again!
Stayed 6 nights in May 2023