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Iloma Hotel & Spa

4.0 star property
Elegant beach aparthotel and 2 outdoor swimming pools

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Iloma Hotel & Spa

2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers
Premium bedding, in-room safe, individually decorated, desk
Premium bedding, in-room safe, individually decorated, desk
Couples treatment room(s), hot tub, body treatments

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Spa
    Spa
  • Room service
    Room service
  • Pool
    Pool
  • Breakfast available
    Breakfast available
The price is S$217
includes taxes & fees
6 Nov - 7 Nov
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Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Family Room, 2 Bedrooms, Kitchenette, Sea Facing

Premium bedding, in-room safe, individually decorated, desk

Family Room, 2 Bedrooms, Kitchenette, Sea Facing

Highlights

Deck/patio
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Premium bedding
  • 50 sq m
  • Studio
  • Sea view
  • Sleeps 5
  • 1 Queen Bed, 2 Single Beds and 1 Single Sofa Bed

View all photos for Romantic Room, Terrace, Ground Floor

Premium bedding, in-room safe, individually decorated, desk

Romantic Room, Terrace, Ground Floor

Highlights

Deck/patio
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Bathrobes
  • 40 sq m
  • Studio
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio 3 people seaview

Premium bedding, in-room safe, individually decorated, desk

Studio 3 people seaview

Highlights

Deck/patio
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Premium bedding
  • 35 sq m
  • Studio
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Trundle Bed

View all photos for Appartement Tobago

Living area

Appartement Tobago

Highlights

Deck/patio
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 90 sq m
  • Studio
  • Sea view
  • Sleeps 6
  • 2 Queen Beds and 2 Single Trundle Beds

View all photos for Comfort Studio, Kitchenette, Garden Area (4 persons)

Premium bedding, in-room safe, individually decorated, desk

Comfort Studio, Kitchenette, Garden Area (4 persons)

Highlights

Deck/patio
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
  • 40 sq m
  • Studio
  • Sleeps 4
  • 1 Queen Bed, 1 Single Bed and 1 Single Sofa Bed

View all photos for Comfort Studio, Kitchenette, Poolside (3 persons)

Premium bedding, in-room safe, individually decorated, desk

Comfort Studio, Kitchenette, Poolside (3 persons)

Highlights

Deck/patio
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
  • 35 sq m
  • Studio
  • Partial sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Trundle Bed

View all photos for Appartement Diamant

Terrace/patio

Appartement Diamant

Highlights

Deck/patio
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 105 sq m
  • Studio
  • Sea view
  • Sleeps 7
  • 2 Queen Beds and 4 Single Trundle Beds

View all photos for Appartement Trinidad

Terrace/patio

Appartement Trinidad

Highlights

Deck/patio
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 70 sq m
  • Studio
  • Sea view
  • Sleeps 5
  • 2 Queen Beds and 1 Single Trundle Bed

View all photos for Appartement Caimans

View from room

Appartement Caimans

Highlights

Deck/patio
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 70 sq m
  • Studio
  • Partial ocean view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Trundle Beds

View all photos for Romantic Room, Terrace, Sea Facing

Premium bedding, in-room safe, individually decorated, desk

Romantic Room, Terrace, Sea Facing

Highlights

Deck/patio
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Ceiling fan
Blackout curtains
  • 40 sq m
  • Studio
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio, 1 Queen Bed, Kitchenette, Ground Floor (2 persons)

Premium bedding, in-room safe, individually decorated, desk

Standard Studio, 1 Queen Bed, Kitchenette, Ground Floor (2 persons)

Highlights

Deck/patio
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
  • 15 sq m
  • Studio
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio 2 people sea view

Terrace/patio

Studio 2 people sea view

Highlights

Deck/patio
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
  • 20 sq m
  • Studio
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Beach/ocean view
Diamant les Bains Résidence Hôtelière
Pool
Free WiFi
Restaurant
Air conditioning
8.8 out of 10, Excellent, (85)
The price is S$273
includes taxes & fees
13 Nov - 14 Nov
Diamant les Bains Résidence Hôtelière

About the area

Map
Anse Mabouya, Sainte-Luce, 97228

What's nearby

  • Gros Raisin Beach - 9 min drive
  • Anse Figuier Beach - 12 min drive
  • Diamond Rock - 18 min drive
  • Diamond Beach - 20 min drive
  • Les Salines - 38 min drive

Getting around

  • Fort-de-France (FDF-Martinique Aime Cesaire Intl.) - 26 min drive

Restaurants

  • ‪Case Coco - ‬6 min drive
  • ‪La Baraqu'Obama - ‬6 min drive
  • ‪Caribbean Food Beach restaurant - ‬5 min drive
  • ‪La Crêperie Guinot - ‬10 min drive
  • ‪Poivre & Sel - ‬6 min drive

About this property

Iloma Hotel & Spa

Elegant beach aparthotel and 2 outdoor swimming pools
Spend the day catching some rays at the nearby beach, relaxing by one of Iloma Hotel & Spa's 2 outdoor swimming pools or pampering yourself at the full-service spa. Each apartment offers free WiFi, room service and a flat-screen TV with cable channels. Premium bedding, a coffee/tea maker and free newspapers are among the other amenities available to guests.
Iloma Hotel & Spa offers 25 accommodations, which are accessible via exterior corridors and feature a safe and free newspapers. Each accommodation is individually decorated. Beds feature premium bedding. 30-inch flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and hairdryers can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Iloma has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, Swedish massages, facials and body wraps. The spa is equipped with a hot tub.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Languages

English, French, German, Spanish

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • 2 outdoor pools
  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Full-service spa
  • Manicures/pedicures
  • Pool loungers
  • Pool umbrellas
  • Prenatal massages
  • Spa tub
  • Swedish massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Family friendly

  • Art supplies
  • Children's books
  • Children's pool
  • Highchair

Restaurants on site

  • Le Mabouya

Food and drink

  • Coffee/tea maker
  • Electric kettle

Dining

  • Daily buffet breakfast available 7 AM to 9:00 AM for a fee: EUR 15 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Limited room service

Bedrooms

  • Premium bedding

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer (on request)
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable channels
  • Library

Outdoor areas

  • Deck/patio
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace
  • Meeting room

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 10 kg per pet
  • Pets stay free

Suitability/Accessibility

  • Hardwood flooring in room
  • No lift
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Free daily newspapers
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Phone
  • Proposal/romance packages
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near the sea
  • On the waterfront

Things to do

  • Children's pool
  • Helicopter/aeroplane tours
  • Boat tours nearby
  • Ecotours nearby
  • Fishing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Surfing/bodyboarding nearby
  • Swimming nearby
  • Water skiing nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 2 buildings
  • 2 floors
  • 25 units
  • Access via exterior corridors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2000
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Garden
  • Humane treatment of captive wild animals
  • Individual decor
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Solar energy
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7 AM - 9 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 72 hours prior to check-in

Access methods

Front desk (limited hours)

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 10 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 10 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy, plus eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 12 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Corail Residence
Corail Residence Aparthotel
Corail Residence Aparthotel Sainte-Luce
Corail Residence Sainte-Luce
Karibea Corail Residence Sainte Luce
Iloma Hotel Spa
Corail Residence
Iloma Hotel & Spa Aparthotel
Iloma Hotel & Spa Sainte-Luce
Iloma Hotel & Spa Aparthotel Sainte-Luce

Frequently asked questions

Does Iloma Hotel & Spa have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Iloma Hotel & Spa?

As of 5 Nov,2024, prices found for a 1-night stay for 2 adults at Iloma Hotel & Spa on 6 Nov,2024 start from S$217.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Iloma Hotel & Spa pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 10 kg per pet.

How much is parking at Iloma Hotel & Spa?

Self-parking is free at this property.

What time is check-in at Iloma Hotel & Spa?

Check-in start time: 3 PM; check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at Iloma Hotel & Spa?

Checkout is at 11 AM.

Where is Iloma Hotel & Spa located?

This family-friendly Sainte-Luce aparthotel is located on the waterfront, 4.9 mi (7.9 km) from Anse Figuier Beach, and within 12 mi (20 km) of Diamond Beach and Diamond Rock. Anse Mitan and Les Salines are also within 16 mi (25 km).

Iloma Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 75 out of 154 reviews" "
Rating 8 - Good. 58 out of 154 reviews" "
Rating 6 - Okay. 16 out of 154 reviews" "
Rating 4 - Poor. 4 out of 154 reviews" "
Rating 2 - Terrible. 1 out of 154 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Alice

Liked: Cleanliness, property conditions & facilities
Beautiful tucked- away beach hotel with a fabulous restaurant. The hotel is clean and quiet and the staff is very attentive.
Stayed 4 nights in Mar 2023

8/10 Good

Harry

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful friendly hosts and staff. A bit isolated but at the same time well situated to explore this the southern part of the island with a car.
Stayed 3 nights in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stong choice
Great location with a short walk to a wonderful beach. Clean rooms with kitchens that over look the ocean. Friendly helpful staff which can speak multiple languages (including English). On site restaurant with a good continental breakfast.
Stayed 8 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in the south of the island, close to may good beaches. Very professional and friendly staff ready to help even if you are not fluent in french. Good restaurant on property. They provide excellent recommendations on activities and make bookings for you.
Stayed 8 nights in Feb 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
We really enjoyed our stay. The staff is very friendly and the accommodation totally served our purpose. The pool area including the furnishings would benefit of a little bit more TLC. On the negative side for us, there is no wi-fi access in the room or on the terrace. However, you can connect at the reception or in the restaurant area.
Stayed 7 nights in Jan 2019

4/10 Poor

John, New York, NY, USA

Travelled with family
Corail Residence cancelled our reservation without explanation. So I have no opinion about their facilities, but I feel that they treated very badly.We had to scramble (with the help of Orbitz) to find other lodging at short notice. We wound up staying at Residence Marine Hotel le Diamant, which was very good.
Stayed 6 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice hotel close to a very beautiful quiet sandy beach. It has a good restaurant and each apartment has a kitchen. You need to have a car to explore the island or to get to the grocery store. Everyone at the hotel were very friendly and helpful.
Stayed 6 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Loved being so close to the beach. Friendly staff and clean simple rooms. Great food, although very French (not that that's a bad thing)
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018

8/10 Good

Agnes, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities
A small, nice 3 star hotel
Close (2 min walking distance) to an ok beach, but perfect location to plenty of different nice beaches (driving distance). Family own (very nice people) with friendly atmosphere, kindness, and helpfulness.
Stayed 9 nights in Jun 2018

10/10 Excellent

Lorraine J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will return!
Beautiful hotel, great restaurant on the premises, Julie at reception was very helpful. Kitchen in unit was great to have. Sunset view of diamond rock from our room was spectacular . Mabouya beach was a 2 minute walk away. Loved the beach and restaurant , Aqua Grill, at banana fond beach, quick drive away. Park at corps de garde beach and walk to the left. Short drive to beautiful beach at Diamant.
Stayed 5 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best vacation ever! Thank you Pascal and Julie!

8/10 Good

Shula, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location, close to a quiet beach
We stayed at Corail for over a week. Over all a very pleasant experience. The main thing - it was very clean, which for me is the most important element. We did not have breakfast at the hotel but there is a decent, although very overrated restaurant at the hotel. On the expensive side as well. The staff is very friendly and we could get by without French. Parking is sufficient. There are no beach chairs at the beach which would be nice for the hotel to have for rent. Also, would be nice to have a toaster and a cutting board in the kitchenette. We did not use the swimming pool, so can't comment on that. The lights in the room are quite dim, we couldn't read in the evening. So, location and cleanliness , and the beach were the reasons I would recommend it.
Stayed 9 nights in Feb 2018

8/10 Good

Andrea, new jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was in very good condition and spotless! Stsff hellpful. Quiet location with easy access to roads leading to other areas, as well as town. I found a path by the beach which led to all of the local beaches! Areawas safe.
Stayed 7 nights in Feb 2018

8/10 Good

John

Liked: Staff & service, property conditions & facilities, room comfort
Location and Relaxation
Stayed in the Martinique room, great view, lovely grounds, renovated restroom. Great staff, even with the communication problem, i speak no French and their English not great. In house, open air, quaint french restaurant is good, definitely have dinner here even if you don't stay here. Not the Ritz, but if you want to be in this part of the island book it. Complaints; not great bed and no Wifi (which was a big deal with no English speaking TV)
Stayed 3 nights in Nov 2017

8/10 Good

Bob, western MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed for 1 week and loved every moment. We chose to not rent a car as we love to walk. We were very content to stay at the hotel, swim and walk on the beautiful beach, and eat the fantastic dinners offered at the hotel. The view is gorgeous from every room and the hotel is on a lovely walking path to Saint-Luce, which is a quaint fishing village. The pool is clean and pleasant. The hotel is comfortable and casual with upscale dining, great service.

8/10 Good

Daddy, washington dc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a good basecamp
Very pleasant experience, located a stroll away from anse mabouya, a very nice, kid friendly sandy beach, we were able to jog daily by the coast path uniting all the beaches till ste luce. Kitchen facility and restaurant are very convenient. Only downside was that our room was right under the restaurant and a bit noisy but not to the point of being an issue.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Martinique Stay
We had a wonderful stay at Corail Residence for 6 days in November. Julie was particularly helpful in making us feel comfortable and providing great advice for things to do.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is hard to describe how special this place is.
Is it a 5-star luxury resort? No. Is it on the beach? No. But it's quiet, the staff are awesome, the restaurant food is AMAZING, the room is clean and comfortable, the views of the water and Diamond Rock are spectacular, and the fully stocked kitchenettes are great. It's a very relaxed vibe they have achieved. If you drive in at night, be careful not to miss the many signs from the N5 that guide you to the hotel. The hotel is pretty remote, one of its most lovely qualities once you actually find it!

10/10 Excellent

Steven, Ithaca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectacular stay
The hotel was comfortable, clean, centrally located, and the staff were amazing! The restaurant was spectacular! Highly recommended. Car needed. Sincerely, very satisfied American family.

6/10 Okay

Shuting, New York

Liked: Cleanliness, staff & service
Great Quiet Escape in Martinique
Had a great 4 night stay at the hotel corail. It's a very secluded and quiet hotel right outside of Sainte Luce, so it was a great getaway. Also really enjoyed that there was a quiet beach about a 5 min walk from the hotel, and the staff were all very helpful and friendly! Very easy to find the hotel from the airport. Just a straight drive on the N5.

10/10 Excellent

Garth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Susan, Gates Mills, OH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Island vacation
We had a lovely stay. Our room was on the second floor and we had a beautiful view of the ocean. The porch area doubled as an efficiency kitchen so we could sit, eat and enjoy the gorgeous view. The bed was very comfortable and the room was spotless. They only clean the room on Tuesdays but that was fine with us. The restaurant was great--overlooked the ocean. The food was very good. They have dinner every night--should have reservations, a continental breakfast (not included with room rate) and lunch on weekends only. I would advise bringing an electrical adapter. We were told these were available so we did not bring our own. The hotel only had one and it didn't work so we were unable to charge our computer. They do have an I-phone charger in the restaurant. The hotel is located in a neighborhood area but it was very quiet. The beach was a 5 minute walk from the hotel--not crowded at all. Overall we had a really nice stay. Would stay again

2/10 Terrible

Robert, Saratoga Springs, NY

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very disappointed
We were very disappointed with this hotel and/or Hotel. com. The full cost of our three night stay, over $700, was withdrawn in August, 2014, WHEN WE BOOKED THE STAY, 6 months before we arrived! Also, withdrawal was in US$, not euros the local currency, which cost us as the euro went down in value. We will never use Hotel.com again for allowing this practice.