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"there was not one at the property for late arrival and took forever to refund"

"The Host was very helpful. He came to pick me up from the airport and this was very useful. The house is in a good location very close to the KCC which was very useful to me. The house was relatively clean and comfortable except for a few quickly addressed challenges. However, the place needs a fan especially when the weather is a bit warm. I would stay here again if I find myself in Kigali. "

"In my over 20 years working booking via Expedia, I have never seen anything like I experienced with White Stone last night. They did not have my booking and were not expecting me. Long and short, I roamed outside for several hours into midnight and beyond, until I found a place. Lots of calls on international roaming, with taxi prices going up at midnight. Even Expedia could not help with a replacement Expedia, please refund my money writ to points used, thank you Whitestone must be deleted...

", not even the address of the property. I finally arrived in Kigali after traveling almost 24 from the US, hunting down the property with a local taxi driver, only to get to the property to realize that there were no apartments available for rent. A very nice your lady who is resident was kind enough to help us out. She and another tenant told us that this was not the first time that this owner had people show up only to find out that this property was not available. If it had not been for...

"The property was amazing!"