Relais & Chateaux, Roucy hotels

"Good "

"This brilliant hotel rescued me when I was stranded in Reims when the last TGV out of town was cancelled. The staff were utterly brilliant in looking after me. I wasn’t prepared for an overnight stay and they provided all the toiletries that I needed. And an iPhone charger. Because it was late, the bar was no longer serving food, so one of the receptionists helped me find some dinner from the kitchen. All through, they were incredibly welcoming, friendly, and kind. I was a bit traumatised by the late change to my travel plans, but this hotel made me feel really at home. The breakfast the next morning was really lovely too. Thank you so much. "

"Swift and speedy check in, received a warm and informative welcome at reception. Great Breakfast even opened breakfast facility to cover my early morning departure, wonderful service"

"This was my second stay at this hotel. Both times have been consistently great. Very clean, helpful hotel staff (high level of English in case you do not speak French), nicely appointed rooms. Great location. As a bonus I was able to get into room early which was so helpful after overnight flight. "

"Perfect little spot in Reims, clean, comfortable and convenient. "