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Wai Ora Lakeside Spa Resort

4.0 star property
Relax by one of the two outdoor pools or rejuvenate with a massage treatment. Discover why this serene lakeside resort is an idyllic haven for those seeking tranquility.

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Photo gallery for Wai Ora Lakeside Spa Resort

2 outdoor pools, open 8 AM to 9:00 PM, pool umbrellas, pool loungers
Lobby
Living area
View from room
40-inch LCD TV with cable channels, LED TV

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Breakfast available
  • Spa
  • Housekeeping
The current price is S$153
includes taxes & fees
3 Mar - 4 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Panoramic Studio Suite, 1 King Bed, Lake View

40-inch LCD TV with cable channels, LED TV

Panoramic Studio Suite, 1 King Bed, Lake View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
  • 49 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio

View from room

Deluxe Studio

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Fridge
LCD TV
Sofa bed
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Suite

Premium bedding, in-room safe, desk, soundproofing

Superior Suite

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Fridge
LCD TV
Premium bedding
  • 49 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Deluxe Studio

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite with Lake View

Living area

Suite with Lake View

  • Sleeps 3
  • 1 Single Sofa Bed and 1 King Bed

Superior Suite

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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In-room safe, desk, iron/ironing board, free cots/infant beds

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  • Pool
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  • Free WiFi
8.4 out of 10, Very good, 1,006 reviews
The price is S$130
includes taxes & fees
20 Feb - 21 Feb
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About the area

Map
77 Robinson Avenue, Holden's Bay, Rotorua, 3042

What's nearby

  • Redwoods Whakarewarewa Forest - 7 min drive
  • Tamaki Maori Village - 9 min drive
  • Polynesian Spa - 10 min drive
  • Eat Street - 10 min drive
  • Skyline Rotorua - 15 min drive

Getting around

  • Hamilton (HLZ-Hamilton Intl.) - 91 min drive

Restaurants

  • ‪Bp - ‬5 min drive
  • ‪Saigon '60S Vietnamese Cuisine - ‬9 min drive
  • ‪Burgerfuel - ‬6 min drive
  • ‪Brew | Craft Beer Pub - ‬10 min drive
  • ‪Lady Jane's Ice Cream Parlour - ‬10 min drive

About this property

Wai Ora Lakeside Spa Resort

Upscale hotel near Polynesian Spa
A terrace, a garden and dry cleaning/laundry services are just a few of the amenities provided at Wai Ora Lakeside Spa Resort. Indulge in a body scrub, a massage and aromatherapy at wai ora day spa, the on-site spa. In addition to a bar and a business centre, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 2 outdoor pools and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • English breakfast (surcharge), a free local area shuttle and multilingual staff
  • Free newspapers, 1 meeting room and luggage storage
  • Guest reviews say great things about the helpful staff and location
Room features
All guest rooms at Wai Ora Lakeside Spa Resort boast comforts, such as premium bedding and air conditioning, as well as perks, such as separate sitting areas and separate dining areas. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Free toiletries and hairdryers
  • 40-inch LCD TVs with premium channels
  • Balconies or patios, separate sitting areas and separate dining areas

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 8 kilometres
  • Area shuttle
  • Free self parking on site

Food and drink

  • Weekday English breakfast available 8:00 AM to 10:00 AM for a fee: NZD 20 to 26 for adults and NZD 10 to 20 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 2 spa tubs
  • Children's pool
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with premium digital channels

Food and drink

  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: NZD 50.00
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: NZD 50.00

Special check-in instructions

The property charges 2.5 per cent for credit card payments
The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Restaurant

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 50.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately NZD 20 to 26 for adults and NZD 10 to 20 for children
  • Early check-in fee: NZD 50.00 (subject to availability)
  • Late check-out fee: NZD 50.00 (subject to availability)
  • Rollaway bed fee: NZD 60 per night
  • Credit card charges are subject to a surcharge of 2.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have any lifts
The seasonal pool will be open from January to December
Pool access available from 8 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Wai Ora
Wai Ora Lakeside
Wai Ora Lakeside Resort
Wai Ora Lakeside Spa
Wai Ora Lakeside Spa Resort
Wai Ora Lakeside Spa Resort Rotorua
Wai Ora Lakeside Spa Rotorua
Wai Ora Resort
Wai Ora Spa
Wai Ora Spa Resort
Wai Ora Lakeside Hotel
Wai Ora Lakeside Resort
Wai Ora Lakeside Spa Rotorua
Wai Ora Lakeside Spa Resort Hotel
Wai Ora Lakeside Spa Resort Rotorua
Wai Ora Lakeside Spa Resort Hotel Rotorua

Frequently asked questions

Does Wai Ora Lakeside Spa Resort have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 8 AM to 9:00 PM.

How much does it cost to stay at Wai Ora Lakeside Spa Resort?

As of 17 Feb,2025, prices found for a 1-night stay for 2 adults at Wai Ora Lakeside Spa Resort on 3 Mar,2025 start from S$153.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Wai Ora Lakeside Spa Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Wai Ora Lakeside Spa Resort?

Self-parking is free at this property.

What time is check-in at Wai Ora Lakeside Spa Resort?

Check-in start time: 3:00 PM; check-in end time: 9:00 PM. Early check-in is available for a fee of NZD 50.00 (subject to availability).

What time is check-out at Wai Ora Lakeside Spa Resort?

Checkout is at 11 AM. Late checkout is available for NZD 50.00 (subject to availability).

Where is Wai Ora Lakeside Spa Resort located?

Located in Holdens Bay, this beach hotel is 0.3 mi (0.4 km) from Te Amorangi Museum and 2.1 mi (3.4 km) from Haiku Pathway. Whakarewarewa Hot Springs and Redwoods Whakarewarewa Forest are also within 6 miles (10 km).

Wai Ora Lakeside Spa Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 237 out of 552 reviews
Rating 8 - Good. 192 out of 552 reviews
Rating 6 - Okay. 73 out of 552 reviews
Rating 4 - Poor. 32 out of 552 reviews
Rating 2 - Terrible. 18 out of 552 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Wai Ora Lakeside Spa Resort had some great highlights. The lakeside location is wonderful, allowing you to hear and enjoy the water with easy access from the hotel. The staff were fantastic and very helpful throughout our stay. While the overall atmosphere was quieter and more laid-back than we expected, it was still a peaceful getaway. It might not have had all the amenities we anticipated, but the serene environment and the friendly staff made it a nice experience overall.

10/10 Excellent

David

Travelled with partner
Liked: Staff & service, property conditions & facilities
Beautiful lake view and nice room. I didn’t use the spa.
Stayed 2 nights in Feb 2025

6/10 Okay

Angela

Travelled with group
Liked: Staff & service
This property is in a beautiful location by Lake Rotorua. The beds were comfortable and everything was clean. Howver, the spa facilities were unusable. The place seemed tired, and the staff jaded. They were slow to respond to reasonable requests, or simply did not respond. Eg when we asked for a few more hangers. The fridge was turned off but we were not told to turn it on, which could have been a problem with medication needing to be kept cold. It took them almost hour to serve breakfast and we were the only ones there! The pool was very cold and therefore unusable. I am sorry to say that it was an unsatisfactory start to a two week roadtrip. We had a problem with midges on the first night as we had not been told to keep doors and windows shut. We were not given any concessions for the inconvenience.
Stayed 3 nights in Jan 2025

4/10 Poor

Sean

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Bugs everywhere and very dated everything.
Stayed 2 nights in Jan 2025

10/10 Excellent

Julian

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Awesome quiet spot on the lake, perfect if you have a car to get you around to the local spots. Airport 5 mins away, lovely staff that had all the intel on the what-to-dos. Jacuzzi and massages were a bonus
Stayed 3 nights in Jan 2025

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Leiana, Whangarei

Travelled with partner
Liked: Cleanliness, staff & service
This is the second time I’ve stayed here and it’s been good. The room we booked was perfect area was good but we didn’t have hot water in our room for the few days we stayed there which was a bummer.
Stayed 2 nights in Jan 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to lake, quiet, safe, clean, excellent service, plenty of on site amenities
Stayed 2 nights in Jan 2025

8/10 Good

Divikesh

Liked: Cleanliness
Stayed 2 nights in Jan 2025

8/10 Good

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay the staff were lovely. The accommodation was clean. They are in the middle of completing some maintenance the property will be amazing once this is completed. Will definitely stay again.
Stayed 1 night in Jan 2025

4/10 Poor

Chris

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were not warm or friendly. Room was dirty - showers were yellow and worn. There is no way this is a 4 star property. You can see how it might have been in the past but it certainly is not now.
Stayed 1 night in Dec 2024

10/10 Excellent

Patsy

Liked: Cleanliness, staff & service, property conditions & facilities
Other than a “dead” deadbolt on our room door it was exceptional
Stayed 1 night in Jan 2025

4/10 Poor

Hayley

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Janis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff working were very polite
Stayed 1 night in Dec 2024

4/10 Poor

Joan

Stayed 1 night in Nov 2024

6/10 Okay

Mary

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Broken Air conditioning, no screens in windows so lots of sand fleas inside. Shower temperature inconsistent. Sofa not very comfortable and felt stained. No cooktop.
Stayed 2 nights in Nov 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely quiet place. Friendly helpful staff.
Stayed 1 night in Nov 2024

6/10 Okay

Eleanor

Travelled with partner
Liked: Staff & service, amenities
The staff and location were great! However I would not necessarily call this a “resort” but it’s a nice hotel and it does the job! Quiet area but the walls are thin so you’ll hear your neighbor occasionally. Pool is not heated but there is a spa and sauna if you need it. Would recommend as a hotel but not as a resort.
Stayed 3 nights in Nov 2024

4/10 Poor

Kerry

Travelled with partner
Disliked: Property conditions & facilities
The pictures on the advert is nothing close to what the property was like,boring is the word i would use. You can see the that the property is not a busy one as the garden wasnt done. No room cleaning only new towels were left. I specified 2 separate beds but I was given a double. They did rectify the mistake. There is nothing special about this place and i definitely will not be returning.
Stayed 2 nights in Nov 2024

6/10 Okay

Navnith, Mangere

Stayed 2 nights in Oct 2024

6/10 Okay

Sherie

Liked: Staff & service
Very old and needed a bit more aroha however staff were amazing and our Whanau enjoyed it. Just a bit of a walk with our bags up stairs etc.. would definitely stay again.
Stayed 3 nights in Sep 2024

8/10 Good

Jenifer

Liked: Cleanliness, staff & service, room comfort
Good location, cozy room, lovely spa
Beautiful location! I recommend booking services with the spa while you stay here. Rooms are lovely and the beds were comfortable. The onsite restaurant serves decent food and the bar was cozy.
Stayed 1 night in Oct 2024

2/10 Terrible

sharon Killen

Stayed 1 night in Sep 2024

4/10 Poor

Sharon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Marks on walls that could have been cleaned. For the money paid I should have stayed at the Novotel
Stayed 1 night in Sep 2024

10/10 Excellent

Sameeka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here a few times & always enjoy my stay
Stayed 2 nights in Sep 2024