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New Castle Motor Lodge

3.0 star property
Motel in Rotorua, near Polynesian Spa

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Photo gallery for New Castle Motor Lodge

Garden
Front of property
Property amenity
View from room
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Kitchen
  • Laundry
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Studio

View from room

Studio

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Garden
Patio
Heating
Connecting rooms available
Kitchenette
Fridge
HDTV
Separate bedroom
  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 1 Queen Bed

View all photos for Studio, Jetted Tub

1 bedroom, desk, blackout curtains, iron/ironing board

Studio, Jetted Tub

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Garden
Balcony or patio
Private hot tub
Heating
Connecting rooms available
Kitchenette
Fridge
HDTV
  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 1 Queen Bed

View all photos for Standard Apartment, 1 Bedroom

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Garden
Balcony or patio
Private hot tub
Heating
Connecting rooms available
Kitchenette
Fridge
HDTV
  • 43 sq m
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds

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About the area

Map
18 Ward Avenue, Rotorua, 03201

What's nearby

  • Whakarewarewa: The Living Maori Village - 10 min walk - 0.9 km
  • Redwoods Whakarewarewa Forest - 18 min walk - 1.5 km
  • Rotorua Central Mall - 3 min drive - 1.8 km
  • Polynesian Spa - 3 min drive - 2.2 km
  • Tamaki Maori Village - 3 min drive - 2.2 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 13 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬13 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Shadehouse Cafe - ‬14 min walk
  • ‪Pantry D'or - ‬12 min walk
  • ‪Scope Cafe Rotorua - ‬3 min drive

About this property

New Castle Motor Lodge

Motel near Polynesian Spa
Take advantage of a bowling alley, a garden and laundry facilities at New Castle Motor Lodge. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Bike hire, express check-out and express check-in
  • Luggage storage, tour/ticket information and smoke-free property
Room features
All guest rooms at New Castle Motor Lodge include amenities, such as free WiFi.
Other conveniences in all rooms include:
  • Free toiletries and hairdryers
  • 42-inch HDTVs with cable channels
  • Private gardens, kitchenettes and fridges

Languages

Chinese (Mandarin), English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Bicycle rentals
  • Bowling alley

Family friendly

  • Bowling alley
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)

More

  • 2 buildings
  • 2 floors
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Express check-in available

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: NZD 50
Express check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 8:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for NZD 20.0 per stay

Payment types at the property

Important information

Optional extras

  • Late check-out fee: NZD 50 (subject to availability)
  • Crib (infant bed) fee: NZD 20.0 per stay
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Castle Motor Lodge
New Castle Lodge
New Castle Motor Lodge
New Castle Motor Lodge Rotorua
New Castle Motor Rotorua
New Castle Motor
New Castle Motor Hotel Rotorua
New Castle Motor Lodge Motel
New Castle Motor Lodge Rotorua
New Castle Motor Lodge Motel Rotorua

Frequently asked questions

Is New Castle Motor Lodge pet-friendly?

No, only service animals are welcome at the property.

How much is parking at New Castle Motor Lodge?

New Castle Motor Lodge doesn't offer parking.

What time is check-in at New Castle Motor Lodge?

Check-in start time: 2 PM; check-in end time: 8:00 PM.

What time is check-out at New Castle Motor Lodge?

Checkout is at 10 AM. Late checkout is available for NZD 50 (subject to availability).

Where is New Castle Motor Lodge located?

Located in Fenton Park, this motel is within a 15-minute walk of Whakarewarewa: The Living Maori Village, Rotorua Golf Club and Racing Rotorua. Redwoods Whakarewarewa Forest and Whakarewarewa Thermal Reserve are also within 1 mile (2 km).

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New Castle Motor Lodge Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 229 out of 492 reviews
Rating 8 - Good. 205 out of 492 reviews
Rating 6 - Okay. 41 out of 492 reviews
Rating 4 - Poor. 11 out of 492 reviews
Rating 2 - Terrible. 6 out of 492 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca

Liked: Amenities
Very clean, interior and furnishings looked all recently updated.
Stayed 1 night in Jan 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Very tidy
Stayed 1 night in Apr 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

They must’ve upgraded our room because it was huge. It’s very nice facility. Highly recommend it.
Stayed 1 night in Mar 2025

10/10 Excellent

Josee Rose

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, clean and easy to find, lovely location.
Stayed 1 night in Jan 2024

8/10 Good

jan

Liked: Cleanliness, property conditions & facilities
Easy to locate central position
Stayed 1 night in Feb 2025

8/10 Good

Anne

Liked: Cleanliness, staff & service, amenities
Good proximity to town, great bath, good having cooking facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, this property was good. Its definitely far-ish out of the middle of the city so you'll want to have options for driving. It was clean and staff was polite.
Stayed 3 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Clean and well-appointed unit in a good location within walking-distance to the centre. Friendly staff.
Stayed 2 nights in Feb 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and owners were helpful, accommodating and polite.
Stayed 1 night in Jan 2024

6/10 Okay

santana

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I have arrived at our destination after leaving and i a missing money and a Authentic Gucci bag worth $4000 and cash that isnt in my belongs anymore.
Stayed 1 night in May 2025

10/10 Excellent

CHANDRA MOHAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent host. Convenient property. Central location. Great for families!
Stayed 5 nights in Dec 2023

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immense gratitude to the staff / owners of this lovely motor lodge. Their kindness and compassion at an extremely stressful and heartbreaking time whilst having to visit my father in the hospital was very much appreciated. The room / facilities fulfilled all my needs and expectations. There is also a beautiful rose garden directly over the road from them, with seats to relax on and lawns to stretch out on whilst enjoying the fresh air in peaceful surroundings [despite not being far from the main road] I would not hesitate to stay there again, or recommend this to anyone needing to visit family / friends in the hospital. Thank you to all who made my stay so much easier, keep up the good work as I do appreciate how hard times are now for you all.
Stayed 1 night in Nov 2024

8/10 Good

Kerry

Stayed 1 night in Apr 2025

10/10 Excellent

Frank

Stayed 2 nights in Mar 2025

6/10 Okay

Pauline

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

3 night stay

Well situated good parking easy to find needs a bit of refreshing quite basic plenty of drinking sachets. Good bedding and nice towels.
Stayed 3 nights in Mar 2025

8/10 Good

Vishwant

Liked: Cleanliness, staff & service
Served my purpose perfectly. Reasonably priced.
Stayed 1 night in Mar 2025

6/10 Okay

Christine

Liked: Cleanliness, staff & service
A good place for a basic overnight stay. Very hot with no air con just individual fans. A mirror outside of the bathroom would be useful.
Stayed 1 night in Feb 2025

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Erik Aarup

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Jo

Stayed 1 night in Jan 2025

8/10 Good

Johannes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kostenlose Laundry!!!
Stayed 2 nights in Jan 2025

8/10 Good

Nicholas

Stayed 1 night in Dec 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Property in good condition
Stayed 1 night in Oct 2024

10/10 Excellent

Christine

Liked: Cleanliness, property conditions & facilities
Very kind and thoughtful owners. Highly recommend.
Stayed 1 night in Oct 2024