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Copthorne Hotel Rotorua

4.0 star property
Suburban hotel with seasonal outdoor pool and 24-hour front desk

Choose dates to view prices

Photo gallery for Copthorne Hotel Rotorua

Indulge in a variety of baked goods and pastries at our buffet.
Relax in our inviting lobby with a cozy seating area, wooden accent wall, and comfortable furniture.
Stunning Maori warrior statue greets guests at the entrance of this hotel, set amidst beautifully manicured gardens.
Conference room with a polished table and black leather chairs, offering a view of a building with leaf-like patterns.
Relax in a serene outdoor space with wicker furniture and a glass table, surrounded by lush greenery and beautiful plants.

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Hot tub
  • Pool
  • Breakfast available
The current price is S$114
includes taxes & fees
16 Jul - 17 Jul

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room, 2 Queen Beds

1 bedroom, in-room safe, desk, blackout curtains

Superior Room, 2 Queen Beds

8.4 out of 10
Very good
(21 reviews)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Separate bedroom
Private bathroom
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 Queen Bed

1 bedroom, in-room safe, desk, blackout curtains

Superior Room, 1 Queen Bed

7.4 out of 10
Good
(10 reviews)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Separate bedroom
Private bathroom
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Queen Room

1 bedroom, in-room safe, desk, blackout curtains

Superior Queen Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room

1 bedroom, in-room safe, desk, blackout curtains

Superior Twin Room

  • Sleeps 3
  • 2 Queen Beds
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About the area

Map
328-348 Fenton Street, Rotorua, 3201

What's nearby

  • Whakarewarewa: The Living Maori Village - 11 min walk - 1.0 km
  • Redwoods Whakarewarewa Forest - 19 min walk - 1.7 km
  • Rotorua Central Mall - 20 min walk - 1.7 km
  • Polynesian Spa - 2 min drive - 1.9 km
  • Tamaki Maori Village - 2 min drive - 1.9 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 13 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬14 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Shadehouse Cafe - ‬16 min walk
  • ‪Pantry D'or - ‬11 min walk
  • ‪Scope Cafe Rotorua - ‬3 min drive

About this property

Copthorne Hotel Rotorua

Hotel near Polynesian Spa
At Copthorne Hotel Rotorua, you can look forward to a terrace, a garden and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. The on-site local cuisine restaurant, Jimmy Cooks Kiwi Kitchen, offers breakfast, light fare and children's meals. In addition to a bar and a business centre, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), an electric car charging station and a front desk safe
  • Meeting rooms, secured bike storage and wedding services
  • Guest reviews say great things about the helpful staff
Room features
All 58 rooms include comforts such as free WiFi and safes.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch TVs with satellite channels
  • Wardrobes/cupboards, fridges and free infant beds

Languages

Chinese (Mandarin), English

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20 Jul - 21 Jul
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Jimmy Cooks Kiwi Kitchen

Things to do

  • Bicycle storage
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately NZD 35.00 for adults and from NZD 17.50 for children
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

The seasonal pool will be open from January to December
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Copthorne Hotel Rotorua
Copthorne Rotorua
Copthorne Rotorua Hotel
Rotorua Copthorne
Rotorua Copthorne Hotel
Rotorua Kingsgate Hotel
Copthorne Hotel Rotorua Hotel
Copthorne Hotel Rotorua Rotorua
Copthorne Hotel Rotorua Hotel Rotorua

Frequently asked questions

Does Copthorne Hotel Rotorua have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Copthorne Hotel Rotorua?

As of 15 Jul, 2025, prices found for a 1-night stay for 2 adults at Copthorne Hotel Rotorua on 16 Jul, 2025 start from S$114.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Copthorne Hotel Rotorua pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Copthorne Hotel Rotorua?

Self-parking is free at this property.

What time is check-in at Copthorne Hotel Rotorua?

Check-in begins at 2 PM. Late check-in is available during limited hours.

What time is check-out at Copthorne Hotel Rotorua?

Checkout is at 10 AM.

Where is Copthorne Hotel Rotorua located?

Located in Glenholme, this hotel is within a 15-minute walk of Racing Rotorua, Rotorua Golf Club and Whakarewarewa: The Living Maori Village. Whakarewarewa Thermal Reserve and Rotorua Central Mall are also within 1 mile (2 km).

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Copthorne Hotel Rotorua Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 257 out of 1003 reviews
Rating 8 - Good. 372 out of 1003 reviews
Rating 6 - Okay. 241 out of 1003 reviews
Rating 4 - Poor. 97 out of 1003 reviews
Rating 2 - Terrible. 36 out of 1003 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Mona

Liked: Cleanliness, staff & service
The staff was very friendly. The hotel itself is a bit tired looking.
Stayed 1 night in Jul 2025

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay had everything we needed really comfortable beds
Stayed 2 nights in May 2025

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Clean , the most comfortable beds , Overall great experience
Stayed 2 nights in May 2025

8/10 Good

Paolo

Liked: Cleanliness, staff & service
There has a great staff, the facilities are old and my bathtub doesn’t had a proper cap.
Stayed 1 night in Jul 2025

10/10 Excellent

Roshni

Liked: Cleanliness, staff & service, property conditions & facilities
Location. The room is spacious and clean. Very friendly staff.
Stayed 1 night in Jun 2025

8/10 Good

Asha

Liked: Cleanliness, amenities, property conditions & facilities
It was good
Stayed 1 night in Jun 2025

6/10 Okay

Crystal

Disliked: Cleanliness, property conditions & facilities
Buckets lining the corridor to catch leaking water, coacroaches on the ground soaking wet patches of carpet,
Stayed 2 nights in Jul 2025

10/10 Excellent

Kaleem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. We’ll be back for more adventures
Stayed 3 nights in Feb 2025

8/10 Good

Fredith

Liked: Cleanliness, staff & service, property conditions & facilities
Airconditioning units can be improved better or maintained so they can provide cooler air to the guests
Stayed 2 nights in Apr 2025

2/10 Terrible

Gurpreet

Disliked: Cleanliness, staff & service, property conditions & facilities
Needs renovation
Stayed 2 nights in Apr 2025

6/10 Okay

Koon Poh

Disliked: Amenities, property conditions & facilities
The hotel is old & needs refurbishingor reno works. Clearly many things in the room seem "ancient" Unfortunately we even had a breakdown of the wifi service for our room. Also the mode of the wifi access is a bit weird & we had to chase the reception on the wifi breakdown & it finally got settled after almost 15 hrs. For us international travellers perhaps there aren't many visitors like us & we stayed 3 nites. Albeit the room service was reasonably efficient though but not the front desk - reason for this statement is bcoz the front desk's different shifts didn't have a clue on the wifi breakdown which was from 10pm till about following day 3-4pm. I won't stay here again even though NZ is one of my fav countries to visit
Stayed 3 nights in Jul 2025

2/10 Terrible

changyu

Disliked: Staff & service, property conditions & facilities
Room 114 Poor Wi-Fi signal
Stayed 1 night in May 2025

8/10 Good

Rodolphe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast and the réception,the balcon
Stayed 2 nights in Feb 2025

10/10 Excellent

Bridgett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay, highly recommend will definitely book here again
Stayed 1 night in Sep 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area and clean hotel!
Stayed 1 night in Aug 2024

10/10 Excellent

Mallikarjuna Nageswara Rao

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel for stay
Stayed 1 night in Jun 2024

8/10 Good

Hao

Liked: Staff & service
The Front Desk service is good
Stayed 2 nights in Dec 2024

6/10 Okay

Paul

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

OK for price - take breakfast in town

Old and getting rough around the edges - quite a distance from town. Breakfast was not a good value - clearly intended for the budget travel groups that fill this place.
Stayed 2 nights in Feb 2025

10/10 Excellent

Tisharn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AWESOME staff members, clean comfortable room, my son loved the heated pool and i loved the spa! My partner liked the gym and the bar was a nice added bonus after a long day out and about. Perfect spot to relax yet so close to all the activities we had planned. Would definitely stay here again. Highly reccomend.
Stayed 3 nights in Jan 2025

8/10 Good

Michael

Liked: Staff & service, room comfort

Weekend in Rotorua

Had a good stay of 2 nights. Very comfortable bed and room was adequate for our needs. Room was far enough from the road that there was no road noise.
Stayed 2 nights in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Sep 2023

8/10 Good

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convienient location, great price, fast friendly check in and lovely clean facilities/room.
Stayed 1 night in Jun 2024

6/10 Okay

Kayne

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The place was pretty empty and I was put down the far end of the building which was weird. The shower was really weak.
Stayed 1 night in Mar 2025

10/10 Excellent

Estela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 4 nights in Oct 2024

10/10 Excellent

Hinekura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My grand daughters and I had a very pleasant stay. The front desk staff member on our arrival was a pleases. Thank you very much. Our room was nice, clean and tidy.
Stayed 1 night in Dec 2024