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Temauken

3.5 star property
Comfortable hotel with free breakfast and coffee shop/cafe

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July 2024

Photo gallery for Temauken

Lounge
Interior detail
Premium bedding, blackout curtains, soundproofing, rollaway beds
Restaurant
Shower, free toiletries, hair dryer
Reviews
8.4

Very good

Popular amenities

  • Bar
    BarBar
  • Breakfast included
    Breakfast includedBreakfast included
  • Housekeeping
    HousekeepingHousekeeping
  • Free WiFi
    Free WiFiFree WiFi

Explore the area

Map
Ovejero 1123, Natales, Magallanes, 6160000
  • Popular LocationPlaza de Armas2 min drive
  • Popular LocationPuerto Natales Casino3 min drive
  • Popular LocationCostanera3 min drive

Most relevant reviews

ExperimentalCarousel

4/10 Poor

I had unpleasant experience with this hotel. When we were trying to check out the hotel staff held me asking me to pay f...
Jan 12, 2018
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Room options

Available filters for rooms
Showing 2 of 2 rooms

Standard Double Room

Highlights

Soundproofed
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Suite

Highlights

Soundproofed
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

About the area

Puerto Natales

Located in Natales, Temauken is in the city centre and near the beach. The area's natural beauty can be seen at Lago Nordenskjold and Última Esperanza Fjord, while History Museum and Costanera are cultural highlights.
Visit our Puerto Natales travel guideOpens in a new window

What's nearby

  • Lago Nordenskjold - 13 min walk
  • Plaza de Armas - 2 min drive
  • Puerto Natales Casino - 3 min drive
  • Costanera - 3 min drive
  • Mirador Cerro Dorotea - 4 min drive

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 23 min drive

Restaurants

  • ‪La Picada de Carlitos - ‬18 min walk
  • ‪Wild Hostel - ‬2 min drive
  • ‪El Marítimo Restaurant - ‬20 min walk
  • ‪El Brisket - ‬20 min walk
  • ‪Asiático - ‬17 min walk

About this property

Temauken

Hotel in the city centre
You can look forward to a free breakfast buffet, a free daily manager's reception and a coffee shop/cafe at Temauken. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a bar.
Other perks at this hotel include:
  • Express check-out, luggage storage and tour/ticket information
  • A lift, a front desk safe and smoke-free property
Room features
All guest rooms at Temauken include comforts, such as premium bedding, in addition to
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Daily housekeeping and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Free daily manager's reception

Family friendly

  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Building
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

More

  • Access via exterior corridors
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:30 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Temauken
Temauken Hotel
Temauken Hotel Puerto Natales
Temauken Puerto Natales
Hotel Temauken Puerto Natales, Aisen Region, Chile
Temauken Hotel Natales
Temauken Natales
Hotel Temauken Puerto Natales
Temauken Hotel
Temauken Natales
Temauken Hotel Natales

Frequently asked questions

Is Temauken pet-friendly?

No, pets are not allowed at this property.

How much is parking at Temauken?

Temauken doesn't offer parking.

What time is check-in at Temauken?

Check-in start time: 2:00 PM; check-in end time: 10:30 PM. Late check-in is available during limited hours.

What time is check-out at Temauken?

Checkout is at 11:00 AM.

Where is Temauken located?

Located in the heart of Natales, this hotel is within 1 mile (2 km) of Lago Nordenskjold, Plaza de Armas and History Museum. Última Esperanza Fjord and Puerto Natales Casino are also within 2 miles (3 km).

Temauken Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 36 out of 91 reviews" "
Rating 8 - Good. 40 out of 91 reviews" "
Rating 6 - Okay. 9 out of 91 reviews" "
Rating 4 - Poor. 5 out of 91 reviews" "
Rating 2 - Terrible. 1 out of 91 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Neil Eberhardt

Liked: Cleanliness, staff & service, property conditions & facilities
Room with a View
Clean, quaint, remodeled hotel on hill which offers a nice view of Puerto Natales. 5 minute walk to bus station which was very convenient for bus trip to both the Torres del Paine park entrance and Puntas Arenas. Staff was very nice and the breakfast offered lots of healthy options. Only downside was the downtown area is about a 15 minute walk and the dogs around this neighborhood bark all night but I think that is an issue everywhere because the dogs sleep all day on the front yards/porches and bark all night in a lot of a Chilean towns so bring earplugs or play music over night. Also, standard room is quite small in size.
Stayed 3 nights in Dec 2018

8/10 Good

grumpy., san francisco, us

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Like many hotels you can only book the "two beds or double bed", so of course you will most likely get whichever one you don't want. Not sure why it has to be this way when other hotels have figured out how to let you book the room you want. It was clean and my wife is picky about that, shower in this room (4) did drain as long as you didn't turn the water up too high. Rooms are small but its decent.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peter was fantastic and very helpful. He was always ready to help.
Stayed 1 night in Dec 2018

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place and beautiful views
This place is beautiful! Clean, minimalist, with fab views. I personally liked the window in the shower too - feels less cramped and you can still get a nice view! It is far from town but a 5 minute walk from the bus station, which, if you have tons of luggage, is actually way more advantageous and cost-saving.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Roxy, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the center
Hotel staff was very friendly and accommodating. Hotel does not have a TV and an elevator so pack light. Wifi was ifffy... but our room has a gorgeous view of the mountains
Stayed 2 nights in Feb 2018

8/10 Good

Caroline, CA.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On the hill
Nice hotel on the hill which provided a great view over the water. Took us about 20 min. to walk downtown to restaurant area, windy and drizzling.
Stayed 1 night in Jan 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
I had unpleasant experience with this hotel. When we were trying to check out the hotel staff held me asking me to pay for the room. I explained to him that I made payment through Expedia but he insisted payment. As I was rushing to catch my bus, i had no choice but to make payment. They could hardly speak English and was certainly not professional to deal with situation.
Stayed 3 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Lovely charming hotel. Room was great - very spacious and comfortable. Shower was nice and hot - a little odd that there is a window between the shower and the room. Room was quite hot and a little too warm overnight - you can’t control the temperature yourself so we had to open the window. Breakfast is basic but sufficient. Good location for a bus station; a 15-20 minute walk to the town for restaurants etc.
Stayed 4 nights in Jan 2018

6/10 Okay

Verified traveller

Average short stay
Far from centre of town. The reception did not really know how to advise us as we arrived late and wanted dinner at around 10pm. Simple but clean room
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great View. About 15 minute walk to center of town. The staff was nice. I had to get towels for my room no charge, they were just missing. It was very windy and my bed on the 3 floor moved when the wind gusted. Hotel Temauken is very well made. I checked this out because the hotel is on a hill and I felt it move in the gusty wind. The guy at the desk also tried to tell me it gets worse in Patagonia so we will be ok. My recommendation is to stay on the second floor, it has great view also. There are steps with boards to get to the desk, hard with luggage on wheels. The staff help with the luggage once we got to the desk. Chile hotels have stairs so pack light. The street was quiet at night.
Stayed 1 night in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great atmosphere but small room
Overall good experience. My only negative would be the size of the room. There was barely any space to put our luggage. The beds were comfortable and the bathroom was very nice. The staff was great and always very friendly! I would recommend staying here.
Stayed 1 night in Nov 2017

8/10 Good

Kim, San Francisco, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable hotel close to bus station
Temauken Hotel was a great option for our group (3 couples in our 30s). We were traveling to Puerto Natales from Punta Arenas by bus so the location (5-10 min walk from the station, carrying luggage) was the biggest draw for us. But it's also a clean and comfortable hotel, modern design/style though simple, professional and courteous staff, and a nice common area with great views of the town.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Panorama view. Location. Simple room facility.
Less than 10 min walk to the bus station, very convenient if you need to commute to Torres del Paine every day as all the buses leave between 7--7:30a.m. and come back at 10 p.m.. Keep in mind that the town is a 30-minute walk from end to end, so you will need to book a taxi to the bus station if you live on the other side of the town. Panorama view of the town. 99% of the buildings in Natales only have one story. So this hotel (3 stories) easily stands out (especially by located on a hill). The room is small (two twin beds and not much space left). Shower stall (no bath tub) and the toilet doesn't flush well. No electric water boiler or simple utensils inside the room, nor in the common area. They forgot to replenish our toilet paper for 2 days in a row. Ask the staff for everything else.

8/10 Good

Anne-Marie , Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Views and Helpful Staff
Spartan standard room no extras very clean heat adjustable. Good for our needs we were out on excursions each day early & back late. Cheap taxi ride from town and very Claude to bus station would recommend Staff great! Sorry no photos camera & bag stolen in Santiago later

8/10 Good

Lindsey, Perth, Australia

Liked: Cleanliness, property conditions & facilities, room comfort
Clean and comfortable
Perfect for what we needed- comfortable bed, warm room, nice buffet breakfast, good wifi and helpful staff. Great restaurant, cangrejo rojo, within walking distance. Other good places in town centre but might be a bit far to walk. Some of the staff's English wasn't as good as others, but hey I don't speak Spanish, and we managed ok. Would have been good to have a fridge to store food for hikes.

10/10 Excellent

Masaru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a bit far from downtown but unbeatable views
It's a bit of a walk to get downtown but after all the walking on this trip it was no biggie to me. We actually got a corner triple instead of 2 twins. The 3rd bed was in a little nook. The far wall was all window with a great view. Even the bathroom has a window to look into the bedroom and out the main window, although this means a creepy companion can spy on you in the bathroom... The lounge area is basically all window with a great view over the city and out to the ocean.

10/10 Excellent

Luis R W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, amazing views, excellent bedrooms
Besides the excellent location (three blocks from the bus station), the view from the rooms is breathtaking. The staff was very friendly and efficient. The rooms are cozy, spacious, clean, nicely decorated in a modern but local style. I will definitely stay there when I come back to Patagonia!

4/10 Poor

Peter

Disliked: Staff & service, room comfort
Threeand a half stars ..????
The hotel is a three story timber building with no in room smoke detectors or visible fire management system .. there is no lift our room had no television .. we were on the second floor and could clearly hear the front door opening and closing .. sleep kept being interrupted by outside guest noise ..booked two nights .. stayed one

10/10 Excellent

cguwilson, Arlington, VA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Temauken Hotel Beautiful and Affordable!
Fantastic Hotel! Great Staff... Super helpful. Great Views. Very nice new feel inside with spectacular views from the hillside. Comfy beds. Clean. Nice woodwork and local art. Great lounge and nice bar with cool views. Out of all the places I stayed in Chile enjoyed this one the best. Good match for price and comfort... only drawback was the long walk down the hill to the town center.... but the views more than make up for it. Thumbs up!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great gem!
we really enjoyed our stay here. Clean rooms. Good hotel staff. Great before/after hiking relaxing spot. A bit of a walk from the center but we enjoyed being out of the hustle of the middle of everything.

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

issar, miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel / location. good value
pleasant hotel. friendly personal. good location. very quiet area. very well recommended

10/10 Excellent

Stephen, Santa Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome staff. Awesome views.
Nice place just down the street from the main drag. Gorgeous views. Nice facilities. Wifi was lame except for in dining room.