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Noi Indigo Patagonia

4.0 star property
Upscale hotel with 2 indoor pools and full-service spa
VIP Access

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July 2024

Photo gallery for Noi Indigo Patagonia

Aerial view
Exterior
View from room
Breakfast, lunch, dinner served; local cuisine, sea views
Sauna, hot tub, Turkish bath/hammam, body treatments, body scrubs
Reviews
8.6

Excellent

Popular amenities

  • Restaurant
  • Pool
    PoolPool
  • Breakfast included
    Breakfast includedBreakfast included
  • Spa
    SpaSpa
  • Bar
    BarBar
  • 24/7 front desk
    24/7 front desk24/7 front desk

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
Ladrilleros 105, Natales, Magallanes, 6160000
  • Popular LocationCostanera1 min walk
  • Popular LocationPuerto Natales Casino3 min walk
  • Popular LocationPlaza de Armas7 min walk

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

The room was very comfortable. The rain showerhead was phenomenal. Breakfast was fully stocked.
Sarah
May 3, 2024
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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Junior Suite

Premium bedding, down duvets, free WiFi, bed sheets

Junior Suite

Highlights

Heating
Free cots/infant beds
LCD TV
Premium bedding
Down duvet
Rainfall showerhead
Hairdryer
Private bathroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double Room

Premium bedding, down duvets, free WiFi, bed sheets

Deluxe Double Room

Highlights

Heating
Free cots/infant beds
LCD TV
Premium bedding
Down duvet
Rainfall showerhead
Hairdryer
Bathrobes
  • 20 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Double Room

Premium bedding, down duvets, free WiFi, bed sheets

Superior Double Room

Highlights

Heating
Free cots/infant beds
LCD TV
Premium bedding
Down duvet
Rainfall showerhead
Hairdryer
Private bathroom
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

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About the area

Puerto Natales

Located in Natales, Noi Indigo Patagonia is in the city centre and near the boardwalk. The area's natural beauty can be seen at Última Esperanza Fjord and Cueva del Milodon, while Costanera and History Museum are cultural highlights.
Visit our Puerto Natales travel guideOpens in a new window

What's nearby

  • Costanera - 1 min walk
  • Puerto Natales Casino - 3 min walk
  • History Museum - 6 min walk
  • Plaza de Armas - 7 min walk
  • Mirador Cerro Dorotea - 14 min walk

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 9 min drive

Restaurants

  • ‪Restaurante Bahía Mansa - ‬5 min walk
  • ‪Asador Patagónico - ‬7 min walk
  • ‪Pizzeria Mesita Grande - ‬7 min walk
  • ‪Cafe Artimaña - ‬4 min walk
  • ‪Pampa Restobar - ‬6 min walk

About this property

Noi Indigo Patagonia

Upscale family-friendly hotel in the city centre
Take advantage of free continental breakfast, a terrace and a bar at Noi Indigo Patagonia. Indulge in a body scrub, a body treatment and a massage at aiken, the on-site spa. The on-site local cuisine restaurant, Kosten, offers breakfast, lunch, dinner, light fare and ocean views. Stay connected with free in-room WiFi, and guests can find other amenities, such as a hot tub.
Additional perks include:
  • 2 indoor pools
  • Bike hire, 1 meeting room and laundry services
  • Massage treatment rooms, luggage storage and a lift
  • Tour/ticket information, a front desk safe and smoke-free property
Room features
All guest rooms at Noi Indigo Patagonia offer comforts, such as premium bedding, in addition to
Extra amenities include:
  • Rainfall showers, free toiletries and hairdryers
  • 40-inch LCD TVs with cable channels
  • Heating, daily housekeeping and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Kosten

Things to do

  • 2 indoor pools
  • Bicycle rentals
  • Ecotours
  • Full-service spa

Family friendly

  • 2 indoor pools

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Body scrubs
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Spa tub
  • Turkish bath

Accessibility

  • Lift

More

  • 5 floors
  • Built in 2006
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 40-inch LCD TV with cable channels

More

  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 1 May and 31 August.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Indigo Noi
Indigo Noi hotels
Indigo Noi hotels Puerto Natales
Indigo Noi Puerto Natales
Noi Indigo Patagonia Hotel Puerto Natales
Noi Indigo Patagonia Hotel
Noi Indigo Patagonia Puerto Natales
Noi Indigo Patagonia
Indigo Hotel Puerto Natales
Noi Indigo Patagonia Puerto Natales, Aisen Region, Chile
Noi Indigo Patagonia Hotel Natales
Noi Indigo Patagonia Natales
Indigo Hotel Puerto Natales
Noi Indigo Patagonia Puerto Natales
Indigo by Noi hotels
Noi Indigo Patagonia Hotel
Noi Indigo Patagonia Natales
Noi Indigo Patagonia Hotel Natales

Frequently asked questions

Does Noi Indigo Patagonia have a pool?

Yes, this property has 2 Indoor pools.

Is Noi Indigo Patagonia pet-friendly?

No, pets are not allowed at this property.

How much is parking at Noi Indigo Patagonia?

Noi Indigo Patagonia doesn't offer parking.

What time is check-in at Noi Indigo Patagonia?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM.

What time is check-out at Noi Indigo Patagonia?

Checkout is at noon.

Where is Noi Indigo Patagonia located?

This family-friendly Natales hotel is located near the boardwalk, just steps away from Última Esperanza Fjord and Costanera. Cueva del Milodon and History Museum are also within 10 minutes.

Noi Indigo Patagonia Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 88 out of 155 reviews" "
Rating 8 - Good. 39 out of 155 reviews" "
Rating 6 - Okay. 15 out of 155 reviews" "
Rating 4 - Poor. 8 out of 155 reviews" "
Rating 2 - Terrible. 5 out of 155 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very comfortable. The rain showerhead was phenomenal. Breakfast was fully stocked.
Stayed 1 night in Apr 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing place. Staff was friendly. Great food. Great view. Perfect location to head to Los Torres.
Stayed 2 nights in Feb 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful place. Staff is friendly and helpful. Perfect location before heading off to Los Torres
Stayed 1 night in Feb 2024

10/10 Excellent

lauren

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet plus close to a lot of restaurant options. Excellent stay!
Stayed 1 night in Apr 2024

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Room comfort
Rooms were very loud with thin walls. Also they were very hot even with radiator off and window open.
Stayed 1 night in Mar 2024

10/10 Excellent

James, Overland Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Mar 2024

10/10 Excellent

James, Overland Park

Stayed 2 nights in Mar 2024

2/10 Terrible

Marta

Travelled with family
Disliked: Amenities, property conditions & facilities
I was very disillusioned with the condition of the hotel. I feel the pictures showed false illusion of what a stay would be like. The hotel is not meant for people with disabilities. The ramp into the hotel is a serious hazard for anyone using walkers or wheelchairs. People with vision limitations are also at risk in becoming injured. This is not in my opinion worth the money i paid to stay here. I can go on.
Stayed 3 nights in Feb 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing works in spa, poor cleaning, disrepair
Had high hopes for this location after seeing the photos but this is clearly a beautiful property that has been poorly maintained. Nothing in the spa was functional. When we notified the front desk they said they would dispatch someone but over an hour later nobody had arrived. If booking just assume no sauna and ice cold roof pools. Everything was in disrepair and lagging behind. Dirt piles in the rooms, hair from past guests and just overall lack of effort from the staff. For this price point in Puerto Natales I have much higher expectations. I hope they can make serious renovations and bring this location back to its former glory.
Stayed 2 nights in Dec 2023

10/10 Excellent

neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

James

Liked: Staff & service, room comfort
Not worth it, definitely NOT a suite.
They have good marketing, because the photos look amazing, the hotel, not so much. Our “suite” barely qualifies as a room. The spa was a joke and kinda gross. For what we got $184/night was staggering. The staff was nice, but the left the room unlocked after servicing it each day (regular key). The restaurant was ok, but freezing cold. The view from the room was good, but overall a waste of money.
Stayed 3 nights in Dec 2023

4/10 Poor

Leomar

Disliked: Cleanliness, room comfort
Look for something better
Room floor was not very clean. Hair from previous guest was visible in the floor. Found a Crumpled old tissue paper under the nightstand.
Stayed 3 nights in Nov 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Hotel was ok maybe not quite as good as advertised and for price. Small shower and bathroom. Wi-Fi had issues. Staff were great. A little different looking rooms than typical hotels.
Stayed 2 nights in Nov 2023

4/10 Poor

Marshall

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was tiny an horribly laid out
Stayed 1 night in Nov 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. We were hiking the W Trek and had a two day camping/kayaking trek to the Serrano glacier and used this hotel as a base. The hotel staff -especially Alessandra-was very helpful and exceptionally friendly. All of the staff was great -in the hotel and restaurant too. If you can, splurge on the room with a view of the fjord - it’s spectacular scenery. It was really great after completing the W Trek to return to the hotel and use the hot tub to soak the weary muscles. The hotel was close to a lot of great restaurants. They were very gracious in storing our extra luggage between adventures. We would absolutely return.
Stayed 2 nights in Nov 2023

6/10 Okay

Amit

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Gil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, spacy room with wonderful view , friendly staff ,good food, Jacuzzi overlooking the fjord value for money
Stayed 1 night in Apr 2023

10/10 Excellent

John, Chester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Great room
Stayed 1 night in Apr 2023

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cute
We stayed in several places since this trip was longer, but the breakfast was good, the place is clean and the staff is friendly, we would stay there again. the view from the rooms was gorgeous as well
Stayed 1 night in Mar 2023

8/10 Good

Philip R.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a junior suite with a excellent sea few. To bad that the hotel at this level doesn't have free coffee and tea in the room, nor does it have a small fridge
Stayed 4 nights in Jan 2023

8/10 Good

Philip

6/10 Okay

Ivelisse

Travelled with family
Disliked: Cleanliness, room comfort
Disappointed at the Indigo Boutique Hotels by IHG
I will absolutely never stay at an Indigo Hotel. I had three upsetting experiences at the Indigo in Puerto Natales as well as at another Indigo in the USA. At Puerto Natales, the was bathroom uncleaned. The shower had mildew and hair attached to the walls. The area surrounding the sink was also dirty, so I went out and but some cleaning supplies and did it myself. The breakfast was totally sub-par. The fruits were rotten, and the cold cuts were awful. The only semi-decent item in breakfast was the cappuccino, and it was the only thing one could drink. But what got me most upset, was the disappearance of a beautiful brand-new beanie from the side of my bed. This is totally unacceptable. I brought it up, and it was totally dismissed and ignored. Thus, I want to warn potential customers. The experience was a negative one, especially where you feel your belongings are not safe at all.
Stayed 7 nights in Dec 2022

8/10 Good

Lynne

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was super fast, they let us stay for late check-out. Room was big and clean.
Stayed 1 night in Mar 2022