4/10 Poor
Stephanie
4 Nov,2024
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
The front desk was person upon check-in was brusque and borderline rude to me, mumbling through basic info I needed to enjoy my stay, such as quickly mumbling the wifi passcode and how to access stairs to get to room (2nd floor). Upon payment from my card, the wrong name was presented as a reserved guest, and after telling her this she did nothing and commenced to check me in, swearing she'd spoken to me earlier about the room, which I never did as I made reservations online without speaking to anyone. Once inside the room I soon discovered the remote never worked for tv--I believe the batteries may needed to be changed, but the remote chamber where batteries would be, were screwed shut. Next, the wifi passcode she scribbled on the card holder never worked after many tries. Just disrespectful and shoddy!! Will never use this property again!!
Stephanie
Stayed 1 night in Nov 2024