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Hyatt Place Richmond/Innsbrook

3.0 star property
Start your day off right with a delicious breakfast buffet. Stay connected with free in-room WiFi and enjoy hassle-free check-in.

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hyatt Place Richmond/Innsbrook

Lobby
Premium bedding, desk, laptop workspace, blackout curtains
Premium bedding, desk, laptop workspace, blackout curtains
Exterior
Premium bedding, desk, laptop workspace, blackout curtains

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • Pet-friendly
  • Housekeeping
  • Gym
  • Parking included
The price is S$160
includes taxes & fees
6 Feb - 7 Feb

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
Premium bedding
  • 34.8 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds (2 Double Beds with Sofa Bed)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, Multiple Beds (2 Double Beds with Sofa Bed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
Premium bedding
  • 35 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (High Floor)

Premium bedding, desk, laptop workspace, blackout curtains

Room, Multiple Beds (High Floor)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
Premium bedding
  • 35 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Bathroom

Room, 1 King Bed, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
Premium bedding
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed (High Floor)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
Premium bedding
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

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The price is S$141
includes taxes & fees
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About the area

Map
4100 Cox Rd, Glen Allen, VA, 23060

What's nearby

  • Short Pump Town Center - 4 min drive
  • Henrico Doctors' Hospital - 8 min drive
  • Lewis Ginter Botanical Garden - 12 min drive
  • University of Richmond - 12 min drive
  • Virginia Commonwealth University - 16 min drive

Getting around

  • Richmond Staples Mill Road Station - 12 min drive
  • Richmond, VA (RIC-Richmond Intl.) - 27 min drive

Restaurants

  • ‪Golden Corral - ‬19 min walk
  • ‪Noodles & Company - ‬5 min walk
  • ‪Silver Diner - ‬3 min walk
  • ‪The Beach House - ‬5 min walk
  • ‪Five Guys - ‬6 min walk

About this property

Hyatt Place Richmond/Innsbrook

Hotel near Short Pump Town Center
You can look forward to a free breakfast buffet, a coffee shop/cafe and dry cleaning/laundry services at Hyatt Place Richmond/Innsbrook. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self-parking
  • Express check-out, express check-in and a 24-hour front desk
  • Free newspapers, a front desk safe and smoke-free property
  • Guest reviews say great things about the helpful staff
Room features
All 124 rooms offer comforts, such as premium bedding and wet bars, as well as perks, such as laptop-friendly workspaces and air conditioning. Guests reviews speak well of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with designer toiletries and shower/bath combinations
  • 42-inch HDTVs with premium channels and DVD players
  • Wardrobes/cupboards, separate sitting areas and mini fridges

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • DVD player
  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,195 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • DVD player
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-off cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 22 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Richmond/Innsbrook
Hyatt Place Richmond/Innsbrook Glen Allen
Hyatt Place Richmond/Innsbrook Hotel
Hyatt Place Richmond/Innsbrook Hotel Glen Allen
Glen Allen Hyatt
Hyatt Glen Allen
Hyatt Place Richmond Innsbrook
Hyatt Place Richmond/Innsbrook Hotel
Hyatt Place Richmond/Innsbrook Glen Allen
Hyatt Place Richmond/Innsbrook Hotel Glen Allen

Frequently asked questions

Is Hyatt Place Richmond/Innsbrook pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 22 kg per pet. There's a fee of USD 75 per accommodation, per stay. A cleaning fee of USD 100 also applies. Service animals are exempt from fees.

How much does it cost to stay at Hyatt Place Richmond/Innsbrook?

As of 31 Jan,2025, prices found for a 1-night stay for 2 adults at Hyatt Place Richmond/Innsbrook on 6 Feb,2025 start from S$160.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hyatt Place Richmond/Innsbrook?

Self-parking is free at this property.

What time is check-in at Hyatt Place Richmond/Innsbrook?

Check-in start time: 3 PM; check-in end time: 2:00 AM.

What time is check-out at Hyatt Place Richmond/Innsbrook?

Checkout is at 11 AM.

Where is Hyatt Place Richmond/Innsbrook located?

Located in the heart of Glen Allen, this hotel is 2.5 mi (4 km) from Short Pump Town Center and within 6 miles (10 km) of Virginia Hospital & Health and Regency Square Mall. Sheltering Arms Institute and Henrico Doctors' Hospital are also within 6 miles (10 km).

Hyatt Place Richmond/Innsbrook Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 427 out of 1005 reviews" "
Rating 8 - Good. 251 out of 1005 reviews" "
Rating 6 - Okay. 152 out of 1005 reviews" "
Rating 4 - Poor. 93 out of 1005 reviews" "
Rating 2 - Terrible. 82 out of 1005 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Please refund my booking for 2/13. It was a mistake and I’ve re booked it for 1/29
Stayed 1 night in Jan 2025

8/10 Good

Lisa, Roanoke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Jerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and convenient. Because of the forecasted snow storm I left 1 day early but could not cancel the second night fee because it was booked on Expedia. The staff was willing to cancel had I booked directly through the hotel. Unfortunately I used Expedia. In the future I will go direct
Stayed 2 nights in Jan 2025

2/10 Terrible

ruth

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We’ve stayed here at least 8 or 9 times. Between here and the Hilton garden inn which is literally next door depending on the better deal. Never had to pay to park in their lot. Now not only is it $ 7 but we were charge for two days parking when we’ve actually stayed 18 hours! What a scam. Also “remodeling” removed the coffe table/ hassock that was in front of the sofa. This leaves you with no place to put your drink iPod etc. we pulled the fedk chair over. And put a book on it.really people. Ripping us off. Last time we’ll stay here.
Stayed 1 night in Jan 2025

10/10 Excellent

Darrius

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great absolutely amazing
Stayed 1 night in Jan 2025

4/10 Poor

Amber

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Switched rooms twice. First two were not clean.
Stayed 1 night in Jan 2025

10/10 Excellent

Carolyn

Stayed 1 night in Dec 2024

10/10 Excellent

Sonya

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay. Breakfast was delicious. Will book again!
Stayed 1 night in Dec 2024

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Melissa

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This place is filthy. I took plenty of pics. The chairs in the eating area and lobby are covered in syrup and food particles and look to never be cleaned. The hotel room had dust all over the lights, sticky residue all over the complimentary in room tea bags, coffee pot, cups, tables. The bathroom looked like an unlicensed do it yourself contractor came in and tried to patch holes and caulk floors and walls with chalky residue all over. Small bugs in bathroom. There are a lot of hotels in the are to choose from and this one is not it.
Stayed 1 night in Dec 2024

8/10 Good

Louis Alberto Del

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The property was just fine and the staff was friendly. The only issue we had is the at the building was being remodeled.
Stayed 3 nights in Dec 2024

2/10 Terrible

Jennifer

no cold water. Terrible stay.
Stayed 2 nights in Dec 2024

8/10 Good

Jule

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The construction in the lobby was chaos on my arrival. I went back to my car and called the hotel to ask if I was at the correct location. The receptionist was very nice and my room was spacious and comfortable
Stayed 1 night in Dec 2024

6/10 Okay

Richard

Stayed 1 night in Nov 2024

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking great stuff
Stayed 2 nights in Dec 2024

4/10 Poor

Juan

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Room was renovated, clean and fine Water pressure in the shower was poor Breakfast was terrible
Stayed 2 nights in Dec 2024

4/10 Poor

Kelly

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property was a mess and needed major updating.
Stayed 1 night in Nov 2024

10/10 Excellent

Larry

Stayed 1 night in Nov 2024

10/10 Excellent

Dawn

Liked: Cleanliness
Stayed 2 nights in Nov 2024

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel is under renovation and only 1 elevator was working for 6 floors. Also I had no toilet paper in my room when we arrived. There wasn’t even a toilet paper holder. Plus the pull out sofa had no sheets nor blanket. But the staff was very helpful & polite!
Stayed 2 nights in Nov 2024

8/10 Good

DAVID

Stayed 1 night in Oct 2024

4/10 Poor

Gabrielle

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
If the hotel is under construction where the elevator doesn’t work, water doesn’t work, nor does the TV, there needs to be a disclaimer.
Stayed 2 nights in Oct 2024

2/10 Terrible

Adrienne

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
This hotel sucked our hotel room was miserable no ac
Stayed 1 night in Nov 2024

8/10 Good

Bianca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is under construction. It is a bit dusty, but you can tell they are trying to keep it clean. Our room was comfortable. The staff is very attentive and friendly.
Stayed 1 night in Nov 2024

2/10 Terrible

Einar Orn

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only one líft working for this big building, workers in the breakfast eating whit the guests and using the only lift, dirty and noice place we were not happy. Cleaning the rooms terrible and way to small bathroom and no lundary room and no safes.
Stayed 12 nights in Oct 2024