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Hyatt Place Richmond/Innsbrook

3.0 star property
Art Deco hotel with free breakfast and 24-hour fitness centre

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hyatt Place Richmond/Innsbrook

Lobby
Terrace/patio
Exterior
Premium bedding, desk, laptop workspace, blackout curtains
Restaurant

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast included
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
The price is S$146
includes taxes & fees
11 Nov - 12 Nov
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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
Premium bedding
  • 34.8 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds (2 Double Beds with Sofa Bed)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, Multiple Beds (2 Double Beds with Sofa Bed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
Premium bedding
  • 35 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (High Floor)

Premium bedding, desk, laptop workspace, blackout curtains

Room, Multiple Beds (High Floor)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
Premium bedding
  • 35 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Bathroom

Room, 1 King Bed, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
Premium bedding
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed (High Floor)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
Premium bedding
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

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8.4 out of 10, Very good, (1005)
The price is S$136
includes taxes & fees
24 Nov - 25 Nov
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About the area

Map
4100 Cox Rd, Glen Allen, VA, 23060

What's nearby

  • Short Pump Town Center - 4 min drive
  • Henrico Doctors' Hospital - 8 min drive
  • Lewis Ginter Botanical Garden - 12 min drive
  • University of Richmond - 12 min drive
  • Virginia Commonwealth University - 16 min drive

Getting around

  • Richmond Staples Mill Road Station - 12 min drive
  • Richmond, VA (RIC-Richmond Intl.) - 27 min drive

Restaurants

  • ‪Golden Corral - ‬19 min walk
  • ‪Noodles & Company - ‬5 min walk
  • ‪Silver Diner - ‬3 min walk
  • ‪The Beach House - ‬5 min walk
  • ‪Five Guys - ‬6 min walk

About this property

Hyatt Place Richmond/Innsbrook

Hotel near Short Pump Town Center
You can look forward to a free breakfast buffet, a coffee shop/cafe and dry cleaning/laundry services at Hyatt Place Richmond/Innsbrook. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self-parking
  • Express check-out, express check-in and a TV in reception
  • Free newspapers, meeting rooms and smoke-free property
  • Guest reviews say great things about the helpful staff
Room features
All 124 rooms offer comforts, such as premium bedding and wet bars, as well as perks, such as laptop-friendly workspaces and air conditioning. Guests reviews speak well of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with designer toiletries and shower/bath combinations
  • 42-inch HDTVs with premium channels and DVD players
  • Wardrobes/cupboards, separate sitting areas and mini fridges

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • DVD player
  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,195 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • DVD player
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-off cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 22 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Richmond/Innsbrook
Hyatt Place Richmond/Innsbrook Glen Allen
Hyatt Place Richmond/Innsbrook Hotel
Hyatt Place Richmond/Innsbrook Hotel Glen Allen
Glen Allen Hyatt
Hyatt Glen Allen
Hyatt Place Richmond Innsbrook
Hyatt Place Richmond/Innsbrook Hotel
Hyatt Place Richmond/Innsbrook Glen Allen
Hyatt Place Richmond/Innsbrook Hotel Glen Allen

Frequently asked questions

Is Hyatt Place Richmond/Innsbrook pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 22 kg per pet. There's a fee of USD 75 per accommodation, per stay. A cleaning fee of USD 100 also applies. Service animals are exempt from fees.

How much does it cost to stay at Hyatt Place Richmond/Innsbrook?

As of 5 Nov,2024, prices found for a 1-night stay for 2 adults at Hyatt Place Richmond/Innsbrook on 11 Nov,2024 start from S$145.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hyatt Place Richmond/Innsbrook?

Self-parking is free at this property.

What time is check-in at Hyatt Place Richmond/Innsbrook?

Check-in start time: 3 PM; check-in end time: 2:00 AM.

What time is check-out at Hyatt Place Richmond/Innsbrook?

Checkout is at 11 AM.

Where is Hyatt Place Richmond/Innsbrook located?

Located in the heart of Glen Allen, this hotel is 1.7 mi (2.8 km) from Elk's Lodge and 2.5 mi (4 km) from Short Pump Town Center. Virginia Hospital & Health and Regency Square Mall are also within 6 miles (10 km).

Hyatt Place Richmond/Innsbrook Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 438 out of 1000 reviews" "
Rating 8 - Good. 248 out of 1000 reviews" "
Rating 6 - Okay. 149 out of 1000 reviews" "
Rating 4 - Poor. 88 out of 1000 reviews" "
Rating 2 - Terrible. 77 out of 1000 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Darrin

Stayed 2 nights in Sep 2024

6/10 Okay

Angela, Bumpass

Liked: Staff & service
Stayed 1 night in Oct 2024

6/10 Okay

La'Shona

Travelled with partner
Disliked: Property conditions & facilities
They were under construction and some furniture was missing out the room
Stayed 3 nights in Oct 2024

8/10 Good

Darrin

Stayed 1 night in Sep 2024

8/10 Good

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gave 4 stars instead of 5 for most because of construction work
Stayed 1 night in Oct 2024

2/10 Terrible

Todd

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived and only one elevator was working and it was barely moving. Got to the room and it had not been cleaned there were plastic baggies and other trash on the floor. There were no towels at all. The fold out bed would not fold out. We even had the manager come try and she could not get it to open. Then we realized that there were no blankets in the room so the manager had to go back and get those. She was rude and mumbled something like I’ll put in a work order. Overall terrible experience.
Stayed 1 night in Oct 2024

2/10 Terrible

Vibha

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst service ever.. dirty bathroom..
Stayed 1 night in Oct 2024

2/10 Terrible

William

Disliked: Cleanliness
Take to long to send money back
Stayed 1 night in Sep 2024

6/10 Okay

Erica

Travelled with family
Disliked: Property conditions & facilities
Did not know about the renovations until after we booked . Noisy due to the construction .
Stayed 2 nights in Sep 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 1 night in Sep 2024

10/10 Excellent

Shawnetta

Liked: Cleanliness, staff & service, property conditions & facilities
It was close to the ballroom and restaurants.
Stayed 1 night in Sep 2024

10/10 Excellent

David

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property!!!!
Stayed 1 night in Sep 2024

2/10 Terrible

Danay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I’m sorry but if there is going to be remodeling I think we should know ahead of time the bathroom had mold the entrance had a dirty rug and 2 giant black trash can in the entrance because it was raining and water was dripping from ceiling I have stay here before and it was never like this
Stayed 4 nights in Jul 2024

10/10 Excellent

Andrea

Stayed 2 nights in Aug 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious and really good breakfast
Stayed 1 night in Aug 2024

10/10 Excellent

rikki

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We love it here. Perfect location for us.
Stayed 1 night in Aug 2024

6/10 Okay

Stephon

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Doug

Disliked: Cleanliness, staff & service
Mediocre
Front desk staff was less than friendly. Breakfast was mediocre at best, fruit flies, no coffee, two large 50 gal. trash barrels in front entry vestibule was not appealing walking in and out of hotel. Room was clean and conformable. Overall, it was not what I have previously experienced at other Hyatt Place hotels. There are many other choices for hotels in that area and would choose another on my next stay.
Stayed 1 night in Aug 2024

8/10 Good

Simon

Stayed 1 night in Aug 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are not clean shows lack of proper maintenance, Water not draining in the tub, carpets dirty, mini fridge not working properly and mostly importantly breakfast items not fresh / very disappointed with the breakfast food items.
Stayed 2 nights in Jul 2024

2/10 Terrible

Francisco

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal no fue para nada amable, la ropa de cama de veía desgastada y vieja. Los cuartos no tenían equipos apropiados. La nevera no funcionaba apropiadamente y no había microondas para al menos calentar la comida. Una noche llegué tarde junto a mi familia y pasamos más de 1 hora esperando a la empleada que se supone estuviera a cargo de la recepción pues no aparecía por ninguna parte y necesitábamos una llave para entrar a nuestro cuarto.
Stayed 5 nights in Jul 2024

8/10 Good

Ulises

Liked: Property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Elizabeth, Clayton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful visit! Room was clean and staff friendly. Great hotel, highly recommend.
Stayed 1 night in Jul 2024