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Hilton Garden Inn Richmond Innsbrook

3.0 star property
Hotel in Glen Allen with 24-hour fitness centre and 24-hour business centre

Choose dates to view prices

Photo gallery for Hilton Garden Inn Richmond Innsbrook

Indoor pool
Reception
Lobby
Lobby
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Hot tub
  • Pool
  • Parking available
The current price is S$144
includes taxes & fees
6 Apr - 7 Apr

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 2 Queen Beds, Hearing Accessible

Flat-screen TV, pay films

Room, 2 Queen Beds, Hearing Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Hearing Accessible

Flat-screen TV, pay films

Room, 1 King Bed, Hearing Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite

Flat-screen TV, pay films

Studio Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Premium bedding
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible Bathtub

Combined shower/bathtub, free toiletries, hair dryer, towels

Room, 1 King Bed, Accessible Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible Shower

Bathroom shower

Room, 1 King Bed, Accessible Shower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Flat-screen TV, pay films

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King

Flat-screen TV, pay films

King

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Flat-screen TV, pay films

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub

Combined shower/bathtub, free toiletries, hair dryer, towels

Studio Suite, 1 King Bed, Accessible Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Hairdryer
  • 52 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed, Accessible Shower

Bathroom shower

Studio Suite, 1 King Bed, Accessible Shower

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Hairdryer
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Map
4050 Cox Rd, Glen Allen, VA, 23060

What's nearby

  • Short Pump Town Center - 4 min drive - 3.9 km
  • Henrico Doctors' Hospital - 8 min drive - 7.9 km
  • Lewis Ginter Botanical Garden - 12 min drive - 12.2 km
  • University of Richmond - 12 min drive - 12.5 km
  • Virginia Commonwealth University - 16 min drive - 19.3 km

Getting around

  • Richmond Staples Mill Road Station - 12 min drive
  • Richmond, VA (RIC-Richmond Intl.) - 27 min drive

Restaurants

  • ‪Golden Corral - ‬20 min walk
  • ‪Noodles & Company - ‬4 min walk
  • ‪Silver Diner - ‬4 min walk
  • ‪The Beach House - ‬5 min walk
  • ‪Five Guys - ‬5 min walk

About this property

Hilton Garden Inn Richmond Innsbrook

Hotel near Short Pump Town Center
A corner/local shop, dry cleaning/laundry services and a bar are just a few of the amenities provided at Hilton Garden Inn Richmond Innsbrook. For some rest and relaxation, visit the hot tub. The on-site American cuisine restaurant, Great American Grill, offers breakfast and dinner. In addition to a 24-hour gym and a 24-hour business centre, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool
  • Continental breakfast (surcharge), self-parking (surcharge) and express check-out
  • Smoke-free property, a TV in reception and a front desk safe
  • Free newspapers, a ballroom and ATM/banking services
  • Guest reviews give top marks for the helpful staff
Room features
All 155 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to perks such as free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Wardrobes/cupboards, fridges and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 5.12 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 9 to 20 for adults and USD 9 to 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 2,080 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Laptop workspace
  • Safe
LIST_ALT

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

MONETIZATION_ON

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 9 to 20 for adults and USD 9 to 20 for children
  • Self-parking fee: USD 5.12 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Pool access available from 7 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Innsbrook
Hilton Garden Inn Richmond
Hilton Garden Inn Richmond Innsbrook
Hilton Garden Inn Richmond Innsbrook Glen Allen
Hilton Garden Inn Richmond Innsbrook Hotel
Hilton Garden Inn Richmond Innsbrook Hotel Glen Allen
Richmond Hilton Garden Inn
Glen Allen Hilton
Hilton Garden Inn Glen Allen
Hilton Glen Allen
Hilton Richmond Innsbrook
Hilton Garden Inn Richmond Innsbrook Hotel
Hilton Garden Inn Richmond Innsbrook Glen Allen
Hilton Garden Inn Richmond Innsbrook Hotel Glen Allen

Frequently asked questions

Does Hilton Garden Inn Richmond Innsbrook have a pool?

Yes, this property has an indoor pool. Pool access is from 7 AM to 11 PM.

How much does it cost to stay at Hilton Garden Inn Richmond Innsbrook?

As of 11 Mar,2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Richmond Innsbrook on 6 Apr,2025 start from S$143.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Garden Inn Richmond Innsbrook pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hilton Garden Inn Richmond Innsbrook?

Self-parking is available for USD 5.12 per day.

What time is check-in at Hilton Garden Inn Richmond Innsbrook?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hilton Garden Inn Richmond Innsbrook?

Checkout is at noon. Late checkout is available for USD 50 (subject to availability).

Where is Hilton Garden Inn Richmond Innsbrook located?

Situated near the airport, this hotel is 2.5 mi (4 km) from Short Pump Town Center and 2.9 mi (4.7 km) from Virginia Hospital & Health. Regency Square Mall and Sheltering Arms Institute are also within 6 miles (10 km).

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Hilton Garden Inn Richmond Innsbrook Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 507 out of 1002 reviews
Rating 8 - Good. 250 out of 1002 reviews
Rating 6 - Okay. 106 out of 1002 reviews
Rating 4 - Poor. 75 out of 1002 reviews
Rating 2 - Terrible. 64 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Laura

Very nice room, quiet, and my daughter loved the heated indoor pool. We will definitely be staying here again
Stayed 1 night in Jan 2025

10/10 Excellent

Primo

Love the breakfast buffet, indoor pool
Stayed 1 night in Dec 2024

10/10 Excellent

ruth

We’ve stayed here several times. It’s a beautiful property with dining and a pool. Currently elevators are being replace so you have to use steps and a bit of a walk. This is only temporary so maybe just check on progress before you book.
Stayed 1 night in Feb 2025

10/10 Excellent

ima.

It was very quite and peaceful
Stayed 2 nights in Jan 2025

10/10 Excellent

Krystal

One of the best properties I’ve ever stayed at will continue to stay
Stayed 1 night in Dec 2024

10/10 Excellent

Sara

Friendly staff. Check in was easy peasy!
Stayed 1 night in Jan 2025

10/10 Excellent

matthew

Easy check in. Friendly folks and a clean room
Stayed 1 night in Jan 2025

4/10 Poor

Katherine

Liked: Property conditions & facilities
broken elevator and noisy establishment across the street
Stayed 1 night in Feb 2025

10/10 Excellent

Francis

Great stay! We enjoyed our room with our toddler and 5 yr old. Staff was helpful. Clean and safe.
Stayed 1 night in Dec 2024

10/10 Excellent

Charles

Everything was good, check-in smooth, and the property is in great shape with clean rooms and quiet area. The only issue this stay was an elevator issue that had both elevators out of service so all room access was via the stairs. There was a repair service on Monday morning working on them, so it was being taken care of. Otherwise, stay was just fine with no problems at all.
Stayed 2 nights in Feb 2025

10/10 Excellent

Devon

Very nice property. The staff were okay but the hotel was great and all the amenities
Stayed 1 night in Nov 2024

10/10 Excellent

Kimberly

Pleasant stay
Stayed 2 nights in Oct 2024

8/10 Good

Muhammad Zeeshan

nice hot jacuzzi tub
Stayed 1 night in Nov 2024

4/10 Poor

Megan

Liked: Cleanliness
Disliked: Property conditions & facilities
The elevator was broken and did not seem like a recent thing. They had signs up and you had to go outside just to get in your room. We were right by the stairs and it was so nosy. Did not seem like a Hilton hotel
Stayed 1 night in Feb 2025

8/10 Good

Charles

It was good
Stayed 1 night in Dec 2024

4/10 Poor

Eric

Liked: Cleanliness, property conditions & facilities
There was a huge blood stain on the pull out couch the elevator is broken and me and my fiance had to climb 6 flights of stairs with our luggage I am very displeasesd
Stayed 1 night in Feb 2025

10/10 Excellent

Darrin

It was nice staying here.
Stayed 1 night in Oct 2024

4/10 Poor

Michael

Disliked: Property conditions & facilities
Staff was fantastic! Building and rooms need work. Elevators are non operational and have been for over a month and we were on the 5th floor. Staff really is doing their best but big management needs to get some things right with this hotel. Bathtub stained and nasty looking, weak water pressure on shower, security lock on door ripped out of door jam and dangling. Beds were cozy, room itself was nice and AC worked well.
Stayed 1 night in Feb 2025

8/10 Good

Brenton

No working elevator
Stayed 3 nights in Feb 2025

10/10 Excellent

Janet W.

Nice hotel Great pool and hot tub Close to excellent restaurants
Stayed 1 night in Jul 2024

10/10 Excellent

Angela

Execllent clean and very nice staff breakfast was wonderful so was the staff waiting on you. Will stay again
Stayed 1 night in Sep 2024

4/10 Poor

Cathleen

Liked: Staff & service
Disliked: Property conditions & facilities
Both elevators were broke. No one offer to help with bags to get to the room. We were given complementary breakfast the a receipt asking for a tip (self serve). Guest laundry was out of order.
Stayed 1 night in Jan 2025

4/10 Poor

Margery

Disliked: Amenities, property conditions & facilities
The elevator didn't work and we were on the 3 rd floor. The shower handle came off in my husband's hand and the hot tub jets never came on. They did give me extra points but I had to ask for them. This no way lives up to a Hilton standard.
Stayed 1 night in Feb 2025

6/10 Okay

Luke

The elevator wasnt working and I was on the 6th floor. Although not a big deal, but rather an inconvenience. Also, it appeared to be an older hotel needing some improvements.
Stayed 1 night in Feb 2025

4/10 Poor

Anthony

Liked: Property conditions & facilities
A great location but the elevator has been broken for awhile. The only way up to your room was thru an outside stairwell and you couldn’t use a cart for your luggage. When we checked into our room the hot water valve to the bathroom sink didn’t work and was turned off because it leaked. I was expecting more from this hotel chain
Stayed 1 night in Jan 2025