Hyatt House Richmond / Short Pump

3.0 star property
Hotel connected to a shopping centre in Short Pump with free breakfast

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt House Richmond / Short Pump

Exterior
Premium bedding, in-room safe, desk, laptop workspace
Lobby sitting area
42-inch flat-screen TV with cable channels, TV, pay films
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
  • Gym
    Gym
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping
The price is S$196
includes taxes & fees
27 Nov - 28 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Premium bedding
Private bathroom
Shower/bath combination
Designer toiletries
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Dining table
Flat-screen TV
Separate bedroom
  • 63 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed with Sofa bed, Kitchenette

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Sofa bed
  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 King Bed, Bathtub, Corner

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Dining table
Flat-screen TV
Separate bedroom
  • 63 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (Accessible)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Sofa bed
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Suite, 1 Bedroom, Kitchen

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 49 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Map
11800 W Broad Street, Richmond, VA, 23233

What's nearby

  • Short Pump Town Center - 3 min walk - 0.3 km
  • Sheltering Arms Institute - 6 min drive - 3.9 km
  • Henrico Doctors' Hospital - 12 min drive - 12.7 km
  • University of Richmond - 14 min drive - 13.9 km
  • Lewis Ginter Botanical Garden - 15 min drive - 16.0 km

Getting around

  • Richmond Staples Mill Road Station - 19 min drive
  • Richmond, VA (RIC-Richmond Intl.) - 30 min drive

Restaurants

  • ‪Cookout - ‬13 min walk
  • ‪The Cheesecake Factory - ‬5 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Burger King - ‬11 min walk
  • ‪Chick-fil-A - ‬4 min walk

About this property

Hyatt House Richmond / Short Pump

Hotel near Short Pump Town Center
Consider a stay at Hyatt House Richmond / Short Pump and take advantage of a free breakfast buffet, a corner/local shop and a rooftop terrace. Stay connected with free in-room WiFi, and guests can find other amenities, such as a firepit and dry cleaning/laundry services.
You'll also find perks such as:
  • Free self-parking
  • Express check-out, a front desk safe and meeting rooms
  • A banquet hall, outdoor furniture and a 24-hour front desk
  • Guest reviews give top marks for the breakfast, helpful staff and proximity to shopping
Room features
All 134 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Designer toiletries and hairdryers
  • 42-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, microwaves and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge

Restaurants on site

  • H Bar

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,755 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Hardwood flooring in room
  • Lever door handles
  • Lift
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

HYATT house Hotel Richmond-West
HYATT house Richmond-West
HYATT house Richmond-West Hotel
HYATT house Richmond West
HYATT house Richmond West
Hyatt House Richmond / Short Pump Hotel
Hyatt House Richmond / Short Pump Richmond
Hyatt House Richmond / Short Pump Hotel Richmond

Frequently asked questions

Is Hyatt House Richmond / Short Pump pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hyatt House Richmond / Short Pump?

As of 25 Nov,2024, prices found for a 1-night stay for 2 adults at Hyatt House Richmond / Short Pump on 27 Nov,2024 start from S$195.90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hyatt House Richmond / Short Pump?

Self-parking is free at this property.

What time is check-in at Hyatt House Richmond / Short Pump?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hyatt House Richmond / Short Pump?

Checkout is at noon.

Where is Hyatt House Richmond / Short Pump located?

Located in Short Pump, this hotel is steps from Short Pump Town Center and 2.4 mi (3.9 km) from Sheltering Arms Institute. Elk's Lodge and Virginia Hospital & Health are also within 6 miles (10 km).

Hyatt House Richmond / Short Pump Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 629 out of 1012 reviews" "
Rating 8 - Good. 223 out of 1012 reviews" "
Rating 6 - Okay. 88 out of 1012 reviews" "
Rating 4 - Poor. 41 out of 1012 reviews" "
Rating 2 - Terrible. 31 out of 1012 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Terri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband was impressed with the size of our room
Stayed 2 nights in Nov 2024

10/10 Excellent

Daja

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Ernest

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great as usual!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Keisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Cortney, Waldorf

Stayed 1 night in Oct 2024

10/10 Excellent

Brian

Excellent service.
Stayed 1 night in Nov 2024

10/10 Excellent

LESLIE

Stayed 1 night in Oct 2024

10/10 Excellent

Eron

Stayed 1 night in Oct 2024

10/10 Excellent

Kenneth, HENRICO

Stayed 1 night in Oct 2024

10/10 Excellent

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great shopping center next to the hotel. Your dining options are great.
Stayed 1 night in Oct 2024

10/10 Excellent

Rhonda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed one night but I enjoyed the stay. We used the full kitchen and dishwasher after breakfast just because it was there…lol The bed was comfortable and the room was quiet, and I most definitely liked the noon checkout. My only concern was parking. There is a limited amount of parking spaces available for guests & we ended up parking with the other cars for mall parking.
Stayed 1 night in Oct 2024

10/10 Excellent

Elijah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area. Hotel is perfectly fine but a bit dated
Stayed 2 nights in Oct 2024

10/10 Excellent

Meghan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property for a work trip- rooms were spacious and clean; The staff was immensely helpful and hospitable. Great location as well!
Stayed 2 nights in Oct 2024

10/10 Excellent

Robyn

Liked: Cleanliness, amenities
Beautiful, great area comfortable rooms and staff is very helpful
Stayed 1 night in Oct 2024

10/10 Excellent

Lynn

Liked: Cleanliness, amenities, property conditions & facilities
clean, accessable to shopping/restaurants/mall
Stayed 1 night in Oct 2024

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location a very friendly staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

Brian

Stayed 1 night in Sep 2024

8/10 Good

Brandon

Stayed 1 night in Sep 2024

10/10 Excellent

LESLIE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay.
Stayed 3 nights in Sep 2024

10/10 Excellent

Carlton

Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Stayed 2 nights in Aug 2024

10/10 Excellent

Mya

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enrique was extraordinarily pleasant and helpful upon check-in and anytime I needed anything. He started my stay with the bar set very high! The area is convenient and safe, with so much in walking distance. Great experience!
Stayed 2 nights in Sep 2024

8/10 Good

Nigel

Stayed 1 night in Aug 2024