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Stream Palace

4.0 star property
Pet-friendly hotel connected to the convention centre in Ribeirão Preto with free parking

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Photo gallery for Stream Palace

Lobby lounge
Lobby lounge
1 bedroom, minibar, in-room safe, blackout curtains
Outdoor pool
Lobby lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Pet-friendly
  • Parking available
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Twin Room

1 bedroom, minibar, in-room safe, blackout curtains

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Fridge
TV
Pillow menu
Blackout curtains
Separate bedroom
Private bathroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Suite

1 bedroom, minibar, in-room safe, blackout curtains

Executive Suite

Highlights

Soundproofed
Air conditioning
Fridge
TV
Pillow menu
Blackout curtains
Separate bedroom
Premium bedding
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

1 bedroom, minibar, in-room safe, blackout curtains

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Pillow menu
Blackout curtains
Separate bedroom
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quadruple Room, 2 Bedrooms

1 bedroom, minibar, in-room safe, blackout curtains

Family Quadruple Room, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Fridge
TV
Pillow menu
Blackout curtains
Separate bedroom
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Twin Room

1 bedroom, minibar, in-room safe, blackout curtains

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Fridge
TV
Pillow menu
Blackout curtains
Separate bedroom
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite

Highlights

Soundproofed
Air conditioning
Fridge
TV
Pillow menu
Blackout curtains
Sofa bed - single
Separate bedroom
  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Executive Suite, Jetted Tub

1 bedroom, minibar, in-room safe, blackout curtains

Executive Suite, Jetted Tub

Highlights

Soundproofed
Air conditioning
Fridge
TV
Pillow menu
Premium bedding
Blackout curtains
Separate bedroom
  • 42 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

1 bedroom, minibar, in-room safe, blackout curtains

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Fridge
TV
Pillow menu
Blackout curtains
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
Rua General Osorio ,850, RIBEIRÃO PRETO, RAO, 14010-000

What's nearby

  • Rua General Osório - 2 min walk - 0.2 km
  • Pedro II Theater - 5 min walk - 0.5 km
  • Ribeirao Preto Convention Center - 11 min walk - 1.0 km
  • Parque Ecologico Maurilio Biagi - 13 min walk - 1.1 km
  • Ribeirão Shopping Mall - 6 min drive - 4.3 km

Getting around

  • Ribeirao Preto (RAO) - 25 min drive

Restaurants

  • ‪Paddock - ‬4 min walk
  • ‪Tempero Brasileiro - ‬3 min walk
  • ‪Restaurante Athenas - ‬1 min walk
  • ‪Restaurante Trípoli - ‬2 min walk
  • ‪Café San Sebastian - ‬3 min walk

About this property

Stream Palace

Upscale hotel connected to the convention centre
Consider a stay at Stream Palace and take advantage of a terrace, a coffee shop/cafe and a garden. For some rest and relaxation, visit the sauna. The on-site international cuisine restaurant, Athenas, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
  • An outdoor pool
  • Free self-parking, plus valet parking (surcharge)
  • A front desk safe, wedding services and free newspapers
  • A lift, a 24-hour front desk and smoke-free property
  • Guest reviews say great things about the first-rate property condition
Room features
All 116 rooms include comforts such as pillow menus and air conditioning, as well as perks such as free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch TVs with cable channels
  • Fridges, daily housekeeping and phones

Languages

English, Portuguese

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Valet parking on site (BRL 15 per day)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Athenas

Things to do

  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15,565 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of BRL 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 8 kg per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are available for BRL 35.00 per night

Payment types at the property

Important information

Optional extras

  • Valet parking fee: BRL 15 per day
  • Pet fee: BRL 50 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: BRL 35.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Property is also known as

Hotel Stream
Hotel Stream Palace
Stream Palace
Stream Palace Hotel
Stream Palace Hotel Ribeirao Preto
Stream Palace Ribeirao Preto
Stream Palace Hotel- Ribeirao Preto Brazil
Stream Palace Hotel
Stream Palace RIBEIRÃO PRETO
Stream Palace Hotel RIBEIRÃO PRETO

Frequently asked questions

Does Stream Palace have a pool?

Yes, this property has an outdoor pool.

Is Stream Palace pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 8 kg per pet. There's a fee of BRL 50 per pet, per night. Service animals are exempt from fees.

How much is parking at Stream Palace?

Self-parking is free at this property.

What time is check-in at Stream Palace?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Stream Palace?

Checkout is at noon.

Where is Stream Palace located?

Located in the heart of Ribeirão Preto, this hotel is steps away from Rio Branco Palace, Rua General Osório and Ribeirao Preto Art Museum. XV of November Square and Pedro II Theater are also within 10 minutes.

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Stream Palace Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 117 out of 242 reviews
Rating 8 - Good. 89 out of 242 reviews
Rating 6 - Okay. 30 out of 242 reviews
Rating 4 - Poor. 3 out of 242 reviews
Rating 2 - Terrible. 3 out of 242 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10

Stayed 1 night in Mar 2020

10/10

Hotel muito bom, recomendo.
Stayed 2 nights in Feb 2020

10/10

Hotel maravilhoso, pena que chegamos no entrar da noite e não aproveitamos a piscina, estávamos em viagem de retorno e paramos para conhecer o Pinguim, se tivessemos curtido somente o hotel teria sido melhor.
Stayed 1 night in Feb 2020

10/10

One of the best places to stay in Ribeirão Preto if you want to get to know the city. Really central and comfortable. Super recommended!
Stayed 2 nights in Feb 2020

10/10

This is my favorite hotel in Ribeirão Preto for over 20 years.
Stayed 1 night in Feb 2020

10/10

Stayed 3 nights in Feb 2020

8/10

Stayed 1 night in Jan 2020

8/10

Stayed 1 night in Jan 2020

6/10

Café da manhã excelente, localização boa. A parte ruim do hotel é que as mobilias do quarto são antigas, a cama não é muito confortável , mas para uma noite a estadia o custo beneficio é bom.
Stayed 1 night in Dec 2019

10/10

Stayed 1 night in Dec 2019

8/10

Precisamos mudar de apartamento pois haviam 2 camas de casal e eu prefiro queen. Fomos alojados num apartamento com aparencia inferior à suite junior que estou habituada! O café da manhã continua excelente! O carpete do oitavo andar esta com cheiro de mofo, muito ruim!
Stayed 1 night in Dec 2019

10/10

Hotel maravilhoso, café da manhã impecável, limpeza, funcionários atenciosos,nota mil...
Stayed 1 night in Dec 2019

10/10

Excelente hotel. Desde o atendimento até acomodações. Ótimo café da manhã.
Stayed 1 night in Dec 2019

10/10

Stayed 2 nights in Dec 2019

10/10

Foi tudo muito agradável. Apenas o atendimento na piscina deixou um pouco a desejar devido a grosseria no atendimento O restante foram super agradáveis, na recepção, e restaurante.
Stayed 1 night in Dec 2019

6/10

Stayed 1 night in Dec 2019

10/10

Stayed 2 nights in Dec 2019

10/10

Stayed 2 nights in Nov 2019

10/10

Stayed 2 nights in Nov 2019

6/10

Nossa estadia nesse hotel poderia ter sido melhor se eles tivessem cumprido com aquilo que se obrigaram. Meu marido solicitou o serviço de café da manhã servido no quarto, para o qual, aliás, paga-se um valor adicional. Ele indicou que o café teria que ser levado às 7.20h, pois teria que sair do hotel por volta das 7.50h em vista de um compromisso. Como determina o regulamento, ele ainda ligou na portaria na noite anterior informando que havia optado pelo serviço. No dia seguinte, às 7.20h o café não chegou. Ele aguardou até às 7.30h e ligou na recepção para ver o que tinha ocorrido, quando foi informado que o café já estava subindo. Aguardou até às 7.40h e o café não chegou. Então, ligou na portaria cancelando o café e foi embora. Ao passar pela recepção, reforçou que não precisavam mais mandar o café, pois já estava saindo. Mesmo assim, às 7.50h, apareceram no quarto levando o café dele. Obviamente, mandamos o café de volta, pois já não adiantava mais. Portanto, não recomendamos que conte com esse serviço deles.
Stayed 1 night in Nov 2019

8/10

Bra och prisvärt hotell med mycket centralt läge i Ribeirão Preto. Något gammal inredning men bra kvalitet. Underlig luftkonditionering men den verkade kyla som den skulle. Väldigt bra hotellfrukost.
Stayed 1 night in Nov 2019

8/10

Hotel com boa localização e facilidade de locomoção, com restaurantes e e lojas proximos. Muito bom
Stayed 3 nights in Nov 2019

6/10

Stayed 1 night in Oct 2019

10/10

Ótima.
Stayed 2 nights in Oct 2019

2/10

Horrível. Informaram que o restaurante era 24h. Quando cheguei de viagem fechava 21h. Dormi com fome! O frigobar do quarto um barulho infernal. Café da manhã péssimo, pão duro parecia velho, pão de queijo frio e duro, café parecia um chá.
Stayed 1 night in Oct 2019