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"We had a great 5 day stay here. Staff was very friendly and helpful when we asked for tips on transportation and about our tour locations. Would definitely stay here again. "

"I did enjoy my time at the Madison Staff were lovely, understanding and approachable, the room was basic "

"We are repeated customers. Without disappointment, this is a very friendly hotel with excellent staff. Would stay again."

"We chose the Best Western Plus Hotel Universo as it is walking distance from the Rome train station. We were upgraded to a larger room with sofa bed. It suited us very well. The breakfast had a lot of options and staff was very attentive with coffee orders. We ate dinner one night at the restaurant which served some Roman classics and it was good. Overall, would stay again and recommend this hotel. "

"Amazing breakfast and they focus on the little things such as choice of pillow or mattress, free stocked minibar, sauna, toiletries, etc, You can get more fancy but it’s hard to get more comfortable. "

"Very nice hotel, but close to Stazione Termini. Nice when hauling your luggage but the less fortunate tend to congregate in the area."

"Very nice and special place"

"The staff was very helpful and friendly the breakfast was one of the best that I’ve had for a hotel breakfast overall a great experience "

"Nice staff, clean property, not much to do in the area "