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Quality Inn Chapel Hill - University Area

2.5 star property
Hotel in Chapel Hill with fitness centre and 24-hour business centre

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December 2024

Photo gallery for Quality Inn Chapel Hill - University Area

Desk, blackout curtains, iron/ironing board, free cots/infant beds
Outdoor pool
Exterior
Dining
Lobby

Reviews

7.2 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
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Room options

About the area

Map
1740 Fordham Blvd, Chapel Hill, NC, 27514

What's nearby

  • University of North Carolina - 6 min drive
  • Dean Smith Center - 6 min drive
  • Franklin Street - 7 min drive
  • UNC Medical Center - 8 min drive
  • Duke University - 12 min drive

Getting around

  • Durham Station - 17 min drive
  • Raleigh-Durham International Airport (RDU) - 23 min drive

Restaurants

  • ‪Wegmans Meals 2GO - ‬17 min walk
  • ‪COOK OUT-NC - ‬16 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Wendy's - ‬13 min walk
  • ‪Cava - ‬15 min walk

About this property

Quality Inn Chapel Hill - University Area

Property highlights
At Quality Inn Chapel Hill - University Area, you can look forward to an airport shuttle, dry cleaning/laundry services and a gym. Free in-room WiFi and a 24-hour business centre are available to all guests.
You'll also find perks such as:
  • A seasonal outdoor pool
  • Free self-parking
  • Motorhome/coach/lorry parking, express check-out and a computer station
  • Multilingual staff, a front desk safe and 1 meeting room
Room features
All 119 rooms boast comforts such as air conditioning, as well as perks such as free WiFi and free weekday newspapers.
Other conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • LCD TVs with digital channels
  • Fridges, microwaves and free infant beds

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport shuttle available
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 11 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 21 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 25.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
The seasonal pool will be open from June to September
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility

Property is also known as

Quality Chapel Hill
Quality Inn Chapel Hill
Quality Inn
Quality Inn Chapel Hill University Area
Quality Inn Chapel Hill - University Area Hotel
Quality Inn Chapel Hill - University Area Chapel Hill
Quality Inn Chapel Hill - University Area Hotel Chapel Hill

Frequently asked questions

Does Quality Inn Chapel Hill - University Area have a pool?

Yes, this property has an outdoor pool.

Is Quality Inn Chapel Hill - University Area pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 11 kg per pet. There's a fee of USD 25.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Quality Inn Chapel Hill - University Area?

Self-parking is free at this property.

What time is check-in at Quality Inn Chapel Hill - University Area?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Quality Inn Chapel Hill - University Area?

Checkout is at noon.

Where is Quality Inn Chapel Hill - University Area located?

Situated in Chapel Hill, this hotel is 1.2 mi (1.9 km) from University Mall and within 3 miles (5 km) of University of North Carolina and Horace Williams House. Franklin Street and PlayMakers Repertory Company are also within 3 miles (5 km).

Quality Inn Chapel Hill - University Area Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 223 out of 1000 reviews" "
Rating 8 - Good. 371 out of 1000 reviews" "
Rating 6 - Okay. 234 out of 1000 reviews" "
Rating 4 - Poor. 114 out of 1000 reviews" "
Rating 2 - Terrible. 58 out of 1000 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

7.2/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

4/10 Poor

Serena

Stayed 3 nights in Aug 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The floor was so dirty that we picked up and cancelled our reservation. Showed the manager my foot and she fully refunded our account.
Stayed 2 nights in Aug 2021

4/10 Poor

Dallas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Disappointed
Our stay was for just one night, because I had a procedure at the nearby hospital. My reservations said we could check in at 12a.m, which I admittedly misread as 12p.m. When we arrived the check in clerk said check was at 3, but the rooms were already clean, so she would override the computer and let us in. She also told us that they were closing for remodeling the day we checked out, which explains the poor conditions of so many things, including the service. My wife was given a slip to order breakfast. When she went down to get it, she was told they were out of everything single thing she asked for. The floors must've mopped with dirty water. My wife took her shower in flip flops. We had to wash our feet at the bed before putting them under the covers. I could go on, but given the fact they will remodel, I hope these issues will be remedied. It just feels like we were overcharged for these poor conditions.
Stayed 1 night in Aug 2021

2/10 Terrible

ORLIE

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The whole facility looked old, run down and dingy.
The whole facility looked old, run down and dingy. The rooms were disgustingly filthy as well as the whole facility.
Stayed 1 night in Aug 2021

8/10 Good

Devika

Stayed 1 night in Aug 2021

4/10 Poor

Elham

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Possibly the most disgusting hotel that I have ever encountered. There was a pile of dirty towels outside my door when I arrived. The toilet had not been cleaned in my room or the room where my daughter stayed. My non-smoking room reeked of cigarette smoke. I could go on and on (including the crickets in the room that kept me away at night). I had planned to stay for two nights but left after one sleepless night. A horrible experience.
Stayed 1 night in Aug 2021

4/10 Poor

Amy

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Crumbling Dirty Hotel
Crumbling dirty hotel in what appeared to be an unsafe area. I would not recommend
Stayed 1 night in Aug 2021

4/10 Poor

Verified traveller

Business traveller, Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
When i arrived at 1:45pm I wasnt allowed to check-in until 3pm.The Hotel was not over booked it was being remodeled. I was already second guessing my stay because i dont like hotel's with outside entrance to the rooms (Sadly) I stayed there? was no batteries in the remote and no one ever got me any Plus Im still investigating my unwanted hitchhikers that came home with me (Bedbugs, )
Stayed 1 night in Jul 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
I forgot that I had been at this hotel several years ago. Not an improvement. Not easy to locate, still looks like a construction site...not very inviting. After waiting to get checked in, my key didn't work in the door and it took several staff to finally get it worked out. Then a staff member came in my room to check for cleanliness. Said new staff working there and things hadn't been done. I did notice dust on microwave, etc and a hand towel was damp, so I wasn't sure about anything. The TV remote was taped at battery location. I ordered a "bag breakfast" for the next morning and got apple juice instead of bottled water. I went to the office and they said they didn't have any. I guess I got what I paid for...
Stayed 1 night in Jul 2021

6/10 Okay

Alvis

Travelled with family
Stayed 1 night in Jul 2021

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The facility is old and not kept up well. The former access road is now blocked due to nearby loud construction, and the temporary access road is almost impossible to find the first time. The smoke-free facility reeked of cigarette smoke, especially when the air conditioner was operating. The grounds crew contractors started their loud leaf blowing and weed whacking activity at 6:30 a.m. The swimming pool, lovely in the ad photo is closed and covered over, but no mention made of this during the reservation process. No elevator to the 2nd floor, so travel light! The two positive things to mention: 1. It was one of only 2 hotels in Chapel Hill that had vacancies at the time, and 2. It was RELATIVELY cheap. (You get what you pay for!)
Stayed 4 nights in Jul 2021

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Towels were stained & looked used. A used bar of soap was left in shower. No working appliances. ie..Fridge,Tv, Microwave. Walls were damaged & overall room in disrepair. Very seedy. Left & found lodging elsewhere @ 10:00pm after 8 hour drive! Told there were no other rooms.
Stayed 1 night in Jul 2021

8/10 Good

Ruth

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible
I didn’t expect a lot and I got less The best thing was the clerk on arrival. I got a 2nd floor room but with awful knees asked about an elevator. Nope. The room was filthy. Had to wash the mirror to see. Towel came back black. Smelled of heavy cigarettes. Laminate floor too dirty to step on with bare feet.
Stayed 1 night in Jul 2021

8/10 Good

Sharone

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

6/10 Okay

Miranda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eventful
It was a stressful weekend but it was ok
Stayed 2 nights in Jul 2021

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very disappointing. In past years, this has been a good, low cost place to stay. This time, we had to move twice, before we got a room where most things worked. The first one had no power to TV, microwave, refrigerator, etc. Second room’s air conditioning failed after one night. The third room was okay, but it had only one lamp and no lights that worked from the switch by the door. Key cards usually failed after a couple of uses and often the replacements didn’t work. The desk staff were helpful, but it seemed as if there were almost no maintenance people. It appears the company is letting the place run down. I will not return.
Stayed 4 nights in Jul 2021

4/10 Poor

Verified traveller

Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
The place needs an update ASAP.. very old AC… it did not smell clean.. smelled like was a smoking room.. I do not recommend… only if you really don’t have the money to stay in a little better place!
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
I needed the pool for physical therapy reasons, but the pool was closed. Nowhere on the website did it say that the pool was closed. If I had known, I would have chosen other lodging.
Stayed 2 nights in Jul 2021

4/10 Poor

James

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Quality Inn never again.
Mold. Mold. Dirty floor. Mold. Clogged sink.
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Travelled with partner
Breakfast was not complete ...the room was open when we arrived. Tv remote was missing and was not replaced
Stayed 1 night in Jun 2021

2/10 Terrible

Julie

Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Met our needs but Wifi strength could use improvement. Thank you
Stayed 1 night in May 2021

4/10 Poor

Alice

Stayed 1 night in Jun 2021