2/10 Terrible
Jill
Travelled with family
14 Feb,2025
Liked: Staff & service
The rock water wall by the hot tub is now cracked and looks like it will be falling on someone soon. There were teenagers and children crawling up it and jumping off it into the pool. One of them then set a fire in the oil area. Maybe 1 to 2 adults "watching" at least 20 to 30 kids. Sexual activities happening by unsupervised teenagers in hot tub i wanted to get into with my children. Front desk kicked them out of the pool after it wasn't safe for any of us however didn't kick them out of the hotel. I was afraid they would start another fire in a room. Another family did check out with same concern asking them to kick out the kids that starts the fire. We didn't have that luxury. I hope you review camera footage and early check out to ensure this all happened. We stay emery year 2 times a year in the winter due to awesome rates and pool however i think we will stop that tradition after this stay. Your staff were nice however seemed to have their hands tied on action? They did tell me they filed a police report.
Jill
Stayed 1 night in Feb 2025