6/10 Okay
Jennifer, Farmington Hills
Travelled with family
2 Jan,2025
Liked: Cleanliness, staff & service
While staff was excellent & I enjoyed the uniqueness of room layouts and close proximity to everything in/around Quepos/Manuel Antonio — this property has MANY areas for improvement. 1) The road to access the property is riddled with huge potholes. I know potholes are pretty normal in Costa Rica but these were ENORMOUS and the owners should look into re paving the road to ensure their guests don’t blow out a tire or damage an axle on a rental vehicle. 2) AC is locked at a pretty high temp and doesn’t allow guests to control the temp of the room to their liking. For any enjoyable holiday, this is a MUST being that the hotel is located in the heart of a tropical area with high heat/humidity. 3) There was a smell of raw sewage gas coming thru the bathroom & permeating the entirety of the room for our entire stay. Again, I understand there are certain limitations with Costa Rican toilets/sewage in general. But I’m also aware that this could possibly maybe solved by having P traps installed or whatever you have to do to spare guests from smelling that for their entire stay. 4) The parking lot was so small that guests were forced to double park blocking other guests from leaving or parking way outside the gate and down the hill etc. the owners need to invest in a supplemental parking area for their guests. 5) Beds were brick hard & super uncomfortable. I travel extensively & large majority of hotel beds I encounter are adequate. In this case, I got horrible sleep all 4 nights :(
Jennifer
Stayed 4 nights in Dec 2024
