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Hôtel Palace Royal

4.0 star property
Hotel with a sauna, a short walk to Grande Allée

Choose dates to view prices

Photo gallery for Hôtel Palace Royal

Interior detail
Lobby
Front of property
Interior detail
Living area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Breakfast available
The current price is S$268
includes taxes & fees
14 Jul - 15 Jul

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Signature Room, 1 King bed and Sofa-bed

Hypo-allergenic bedding, memory-foam beds, in-room safe, desk

Signature Room, 1 King bed and Sofa-bed

8.8 out of 10
Excellent
(64 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
Memory foam bed
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, memory-foam beds, in-room safe, desk

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(22 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Memory foam bed
Blackout curtains
  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite with Panoramic City View, 1 King bed

Hypo-allergenic bedding, memory-foam beds, in-room safe, desk

Suite with Panoramic City View, 1 King bed

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Memory foam bed
Blackout curtains
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Interior Garden Balcony Family Suite, 2 Queen beds and Sofa-bed

Hypo-allergenic bedding, memory-foam beds, in-room safe, desk

Interior Garden Balcony Family Suite, 2 Queen beds and Sofa-bed

8.8 out of 10
Excellent
(54 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Memory foam bed
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Classic Room, 2 Double Beds

Hypo-allergenic bedding, memory-foam beds, in-room safe, desk

Classic Room, 2 Double Beds

8.8 out of 10
Excellent
(120 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
Memory foam bed
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Exterior View Family Suite, 2 Queen and 1 sofa bed

Hypo-allergenic bedding, memory-foam beds, in-room safe, desk

Exterior View Family Suite, 2 Queen and 1 sofa bed

8.8 out of 10
Excellent
(23 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
Memory foam bed
  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Interior Garden Balcony Suite, 1 Queen bed with sofa-bed

Living area

Interior Garden Balcony Suite, 1 Queen bed with sofa-bed

8.8 out of 10
Excellent
(54 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Memory foam bed
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed and Sofa-bed (Interior)

Hypo-allergenic bedding, memory-foam beds, in-room safe, desk

Suite, 1 Queen Bed and Sofa-bed (Interior)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Memory foam bed
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for City View Family Suite, 2 Queen beds and Sofa-bed

Hypo-allergenic bedding, memory-foam beds, in-room safe, desk

City View Family Suite, 2 Queen beds and Sofa-bed

9.0 out of 10
Wonderful
(45 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Memory foam bed
Sofa bed - double
  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Interior Garden Balcony Suite, 1 King Bed with Sofa-bed

Hypo-allergenic bedding, memory-foam beds, in-room safe, desk

Interior Garden Balcony Suite, 1 King Bed with Sofa-bed

9.0 out of 10
Wonderful
(46 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Queen Bed, Courtyard View

Hypo-allergenic bedding, memory-foam beds, in-room safe, desk

Classic Room, 1 Queen Bed, Courtyard View

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
Memory foam bed
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Interior Garden Balcony Suite, 1 Queen bed and 1 Queen Murphy Bed

Hypo-allergenic bedding, memory-foam beds, in-room safe, desk

Interior Garden Balcony Suite, 1 Queen bed and 1 Queen Murphy Bed

8.6 out of 10
Excellent
(28 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Memory foam bed
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Classic Room, 1 Queen bed and glass shower

Hypo-allergenic bedding, memory-foam beds, in-room safe, desk

Classic Room, 1 Queen bed and glass shower

8.8 out of 10
Excellent
(11 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Memory foam bed
Blackout curtains
Shower/bath combination
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Exterior View Suite, 1 Queen bed and Sofa-bed

Hypo-allergenic bedding, memory-foam beds, in-room safe, desk

Exterior View Suite, 1 Queen bed and Sofa-bed

9.0 out of 10
Wonderful
(41 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Memory foam bed
Sofa bed - double
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed

Hypo-allergenic bedding, memory-foam beds, in-room safe, desk

Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Memory foam bed
Sofa bed - double
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Queen Bed

Hypo-allergenic bedding, memory-foam beds, in-room safe, desk

Classic Room, 1 Queen Bed

8.0 out of 10
Very good
(34 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Memory foam bed
Blackout curtains
Shower/bath combination
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Signature Room, 1 Queen bed and Sofa-bed

Hypo-allergenic bedding, memory-foam beds, in-room safe, desk

Signature Room, 1 Queen bed and Sofa-bed

9.2 out of 10
Wonderful
(22 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Exterior View Suite, 1 Queen bed and 1 Queen Murphy bed

Hypo-allergenic bedding, memory-foam beds, in-room safe, desk

Exterior View Suite, 1 Queen bed and 1 Queen Murphy bed

8.8 out of 10
Excellent
(41 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Memory foam bed
Sofa bed - double
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

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About the area

Map
775 Honoré-Mercier Ave, Québec City, QC, G1R 6A5

What's nearby

  • Quebec City Convention Center - 3 min walk - 0.3 km
  • Quebec City Town Hall - 8 min walk - 0.7 km
  • Château Frontenac - 12 min walk - 1.0 km
  • Quartier Petit Champlain - 12 min walk - 1.0 km
  • Quebec Cruise Terminal - 17 min walk - 1.4 km

Getting around

  • Quebec Palace Station - 9 min walk
  • Jean Lesage International Airport (YQB) - 23 min drive

Restaurants

  • ‪Bar le Drague - ‬3 min walk
  • ‪Poutineville - ‬1 min walk
  • ‪Cochon Dingue Rue Saint-Jean - ‬3 min walk
  • ‪SHAKER Cuisine & Mixologie Vieux-Québec - ‬4 min walk
  • ‪Albacore - ‬2 min walk

About this property

Hôtel Palace Royal

Upscale hotel near Château Frontenac
Located close to Quebec City Convention Center and Quartier Petit Champlain, Hôtel Palace Royal provides dry cleaning/laundry services, a bar and a gym. For some rest and relaxation, visit the sauna or hot tub, and indulge in a massage. The on-site restaurant, Beffroi Steak House, offers breakfast, lunch, dinner and children's meals. Free wired Internet and a business centre are available to all guests.
Other perks include:
  • An indoor pool
  • Full breakfast (surcharge), self-parking (surcharge) and express check-out
  • A 24-hour front desk, multilingual staff and a ballroom
  • Luggage storage, a front desk safe and a vending machine
  • Guest reviews say great things the dining options, helpful staff and proximity to shopping
Room features
All 234 rooms include comforts such as air conditioning, in addition to perks such as free Internet and safes. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding, memory foam beds and rollaway/extra beds (surcharge)
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Fridges, microwaves and cots/infant beds

Languages

English, French

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (CAD 26 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7 AM to 11:00 AM for a fee: CAD 25 to 25 for adults and CAD 15 to 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Beffroi Steak House

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 10 meeting rooms
  • 4,502 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per day.
Cots (infant beds) are available for CAD 15.0 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 25 to 25 for adults and CAD 15 to 15 for children
  • Self-parking fee: CAD 26 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per day
  • Rollaway bed fee: CAD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
Property Registration Number 2025-11-30, 160705

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and hot tub with adult supervision

Property is also known as

Hôtel Palace Royal centre-ville Quebec
Palace Royal centre-ville Quebec
Palace Royal centre-ville
Hôtel Palace Royal centre ville
Hôtel Palace Royal Hotel
Hôtel Palace Royal Québec City
Hôtel Palace Royal centre ville
Hôtel Palace Royal Hotel Québec City

Frequently asked questions

Does Hôtel Palace Royal have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Hôtel Palace Royal?

As of 2 Jul, 2025, prices found for a 1-night stay for 2 adults at Hôtel Palace Royal on 14 Jul, 2025 start from S$267.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hôtel Palace Royal pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hôtel Palace Royal?

Self-parking is available for CAD 26 per day.

What time is check-in at Hôtel Palace Royal?

Check-in start time: 5:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hôtel Palace Royal?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Hôtel Palace Royal located?

Located in Old Quebec, this hotel is within a 5-minute walk of Saint-Jean Street and Quebec City Convention Center. Château Frontenac and Grande Allée are also within 15 minutes. Quebec Palace Station is 9 minutes by foot.

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Hôtel Palace Royal Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1537 out of 2998 reviews
Rating 8 - Good. 883 out of 2998 reviews
Rating 6 - Okay. 326 out of 2998 reviews
Rating 4 - Poor. 149 out of 2998 reviews
Rating 2 - Terrible. 103 out of 2998 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Debra

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our visit.
Stayed 2 nights in Jun 2025

10/10 Excellent

Joel

Liked: Cleanliness, amenities, property conditions & facilities
Good place to stay
Stayed 2 nights in Apr 2025

8/10 Good

Diane

Liked: Cleanliness, amenities, property conditions & facilities
Pool area was lovely.
Stayed 2 nights in Jun 2025

8/10 Good

Mark

Great location, friendly staff and ci
Stayed 3 nights in Jun 2025

10/10 Excellent

Kevin

Liked: Property conditions & facilities
Fantastic hotel and amenities right outside the gate into the Old City of Quebec.
Stayed 4 nights in Jun 2025

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
it is very convenient location
Stayed 2 nights in Jun 2025

10/10 Excellent

Marie-Eve

Liked: Cleanliness, amenities, property conditions & facilities
Great location, very nice personnel, wonderful view, beautiful rooms.
Stayed 2 nights in May 2025

10/10 Excellent

Shyamal

Liked: Cleanliness
Supporting staff very nice helpful and friendly. Very nice classy hotel, very close to old City, great restaurant at site
Stayed 3 nights in Jun 2025

8/10 Good

Tammy

Liked: Cleanliness, amenities, property conditions & facilities
We loved the hot tub and sauna!
Stayed 4 nights in Jun 2025

10/10 Excellent

Tatyana

Liked: Amenities
Absolutely perfect! The hotel itself, the restaurant and the location are amazing. Loved everything!
Stayed 3 nights in Jun 2025

10/10 Excellent

Lynn

Perfectly located at Porte Saint-Jean
Stayed 5 nights in Jun 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was beautiful and within walking distance to all of the shops and restaurants. The area felt very safe.
Stayed 1 night in Jun 2025

10/10 Excellent

Jack

Liked: Cleanliness, amenities, property conditions & facilities
Keep it up, nice place, convenient location and helpful-friendly service
Stayed 2 nights in Jun 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hôtel Palace Royal was a great stay. I most definitely got my money’s worth with their gorgeous pool, soothing hot tub, and beautiful room.
Stayed 2 nights in Jun 2025

10/10 Excellent

Juvelyn

Liked: Amenities
Ive been here before and I always have a great customer service and we super love this place including the staff
Stayed 1 night in Jun 2025

10/10 Excellent

Stacey

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very convenient to walking around Old Quebec. The staff were friendly and helpful. The room was spacious and comfortable. I would definitely stay here again.
Stayed 3 nights in Jun 2025

8/10 Good

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable Bed
Stayed 5 nights in Jun 2025

8/10 Good

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Luxurious hotel with wonderful restaurant and unique indoor pool with garden & water fountain. However the room service was a bit slow and we had to call down to the front desk to check on its status. Overall good stay and would return.
Stayed 6 nights in Jun 2025

8/10 Good

Fe Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gardenview room of the hotel is beautiful. I love the balcony where I can sip my coffee
Stayed 2 nights in Jun 2025

8/10 Good

Julie

Liked: Property conditions & facilities
Proximity to walled historic Quebec city.
Stayed 2 nights in Jun 2025

10/10 Excellent

Laura

Love the ambiance! Merci
Stayed 1 night in Jun 2025

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were larger than expected. Very clean and the restaurant food was very tasty. The balcony was a plus with an overview of the pool and hot tub.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in a great location.
Stayed 3 nights in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel! Easy to walk to old town. Many, many dining options nearby. Room was spacious and lovely. This hotel felt very high end. Beautiful pool area. Nice fitness area with sauna. Easy, nearby parking. Felt very safe staying here, would be great for female solo travelers!
Stayed 2 nights in Jun 2025

10/10 Excellent

Andric

Liked: Cleanliness, staff & service, property conditions & facilities
The room with balcony that can oversee the swimming pool. There are also live music performance which we could simply sit at the balcony and enjoy.
Stayed 1 night in Jun 2025