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El Jardin Relax

3.0 star property
Art Deco hotel with 2 hot tubs and free breakfast

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Photo gallery for El Jardin Relax

Breakfast, lunch, dinner served; local and international cuisine
Aerial view
In-room safe, free WiFi
Garden
Aerial view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Room service
  • Bar
  • Breakfast included
  • Free WiFi
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Family Quadruple Room, 1 Bedroom

In-room safe, free WiFi

Family Quadruple Room, 1 Bedroom

Highlights

Furnished balcony
Ceiling fan
2 bedrooms
Private bathroom
Free bottled water
Daily housekeeping
In-room safe
  • 45.0 sq m
  • Sleeps 6
  • 4 Double Beds

View all photos for Standard Single Room, 1 Large Single Bed

Shower, free toiletries, hair dryer, towels

Standard Single Room, 1 Large Single Bed

Highlights

Furnished balcony
Ceiling fan
Private bathroom
Free bottled water
In-room safe
Located on the ground floor
Daily housekeeping
Wardrobe
  • 35.00 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Double or Twin Room

In-room safe, free WiFi

Double or Twin Room

Highlights

Furnished balcony
Ceiling fan
Private bathroom
Free bottled water
Daily housekeeping
In-room safe
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Double Room

View from room

Double Room

Highlights

Furnished balcony
Ceiling fan
Private bathroom
Free bottled water
Daily housekeeping
In-room safe
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

In-room safe, free WiFi

Triple Room

Highlights

Furnished balcony
Ceiling fan
Private bathroom
Free bottled water
Daily housekeeping
In-room safe
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

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About the area

Map
Paseo Turistico del Rio Puyo, Barrio Obrero, Puyo, Pastaza

What's nearby

  • Malecón Boayaku Puyo - 1 min walk - 0.0 km
  • Omaere Ethnobotanical Park - 7 min walk - 0.6 km
  • Puyo Cathedral - 12 min walk - 1.0 km
  • Morete Puyo Water Park - 3 min drive - 1.9 km
  • Pailon del Diablo Waterfall - 54 min drive - 43.2 km

Restaurants

  • ‪Juanito BBQ - ‬3 min walk
  • ‪Marisqueria Delicias Manabitas - ‬9 min walk
  • ‪Yuki's - ‬5 min walk
  • ‪Super Caffe - ‬8 min walk
  • ‪La Hacienda - ‬8 min drive

About this property

El Jardin Relax

Hotel by the river
Consider a stay at El Jardin Relax and take advantage of free full breakfast, a terrace and a coffee shop/cafe. For some rest and relaxation, visit the 2 hot tubs. The on-site local and international cuisine fine-dining restaurant, El Jardin, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and laundry facilities.
You'll also find perks such as:
  • Free self-parking
  • A round-trip airport shuttle (surcharge), 1 meeting room and tour/ticket information
  • Concierge services, luggage storage and a front desk safe
Room features
All guest rooms at El Jardin Relax have thoughtful touches, such as furnished balconies, as well as amenities, such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Ceiling fans and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast available on weekdays 7:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Jardin

Things to do

  • 2 hot tubs

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • On a river
  • On the boardwalk/promenade
  • Terrace

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 1 PM; check-in end time: 10 PM
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

The front desk is open daily from 7 AM - 9:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

El Jardin Relax Hotel Puyo
El Jardin Relax Puyo
El Jardin Relax Hotel Riobamba
El Jardin Relax Hotel
El Jardin Relax Riobamba
El Jardin Relax
El Jardin Relax Puyo
El Jardin Relax Hotel
El Jardin Relax Hotel Puyo

Frequently asked questions

Is El Jardin Relax pet-friendly?

No, pets are not allowed at this property.

How much is parking at El Jardin Relax?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at El Jardin Relax?

Check-in start time: 1 PM; check-in end time: 10 PM.

What time is check-out at El Jardin Relax?

Checkout is at 12:30 PM.

Does El Jardin Relax provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is El Jardin Relax located?

Situated on the boardwalk, this hotel is within a 10-minute walk of Malecón Boayaku Puyo and Omaere Ethnobotanical Park. Puyo Cathedral and Morete Puyo Water Park are also within 1 mile (2 km).

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El Jardin Relax Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 7 out of 13 reviews
Rating 8 - Good. 4 out of 13 reviews
Rating 6 - Okay. 2 out of 13 reviews
Rating 4 - Poor. 0 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Hans-Joachim

Gut in die Natur eingebettet
Stayed 3 nights in Jan 2023

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2021

10/10 Excellent

Ola

Stayed 1 night in Dec 2019

10/10 Excellent

carlos

Puyo
The best place to stay in Puyó due to it’s location. It’s a beautiful place next to the forest and the malecón which is a great green area by the river.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Great restaurant, beautiful grounds, walkable. We were only there for a night but would return.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jun 2019

10/10 Excellent

Norman

Stayed 2 nights in May 2019

10/10 Excellent

Erin

100% customer focused.
Our stay was wonderful. The restaurant opened early for us when we wanted coffee before check in. The rooms were spacious and tidy. My husband accidentally locked the keys in the rental car and the staff came to the rescue immediately. After a no-show by the locksmith they managed to get it open and wouldn’t take a dime. The manicured grounds made it a lovely spot to sit and relax.

8/10 Good

Joseph

Nice place - comfortable stay
Comfortable stay. Nice rooms and good restaurant. Private parking available nearby. Hot tub available for free. Garden has lots of wildlife - some parrots flew down whilst we were sat there. Only negative - lots of work going on cleaning the paths which wasn’t so “relaxing” due to pressure washer !
Stayed 1 night in Feb 2018

10/10 Excellent

Samira

Nice location, clean bedrooms, friendly staff. Nice restaurant. beautiful hotel. Quiet and relax atmosphere.
Stayed 2 nights in Dec 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveller

Schönes Hotel in toller Lage
Während unseres Aufenthaltes verbrachten wir zwei Regentage ohne uns zu langweilen fast ausschließlich in der hübschen Anlage. Aras und Kolibris sind regelmäßige Besucher auf dem Grundstück, das direkt an Puyos Spazierweg liegt. Das Hotel hat einfache, große, sehr saubere Zimmer und furchtbar nette Mitarbeiter, die bei Bedarf auch langsames Anfängerspanisch mit uns sprachen. Wir bewohnten das Zimmer, das am nächsten zum angeblichen Lärm von der anderem Uferseite liegt, fühlten uns aber trotz der Party dort und unserer Lärmempfindlichkeit niemals gestört. Das Essen im gemütlichen Restaurant ist ebenfalls empfehlenswert. Weitere Restaurants sind leicht zu erreichen und auch die Innenstadt ist nur einen kurzen Spaziergang entfernt. Volle Punktzahl für dieses Hotel!
Stayed 1 night in Oct 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Peter, Nottingham UK

Beautiful setting
El Jardin is in a wonderful setting on the edge of the city. It's quite difficult to find and is over a footbridge across the river. The staff will come out and carry your baggage. Try and opt for a room on the right away from the river as there are some noisy bars on the other side which destroys the ambience somewhat. We enjoyed our stay but the noise was a bit tiresome. The food in the restaurant was excellent but beware, it is closed on Sundays.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveller

La atención del personal inmejorable, las camas muy comodas. La habitación no está insonorizada y tiene sus ventajas e inconvenientes. Como el hotel se encuentra en un jardín aislado se puede disfrutar del sonido del agua. Aunque si te toca unos vecinos ruidosos.... En un sitio tan calido se hecha de menos una piscina. Para los amantes de la TV comentar que no hay TV en la habitación.