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"Beautiful place. Had a wonderful time!"

"The service is amazing and property is beautiful! It is a little pricey though. I think for the amount they charge, it should be all-inclusive. I highly recommend dinner at Codex. That was worth every penny and I would go back to Conrad just for dinner there. "

"One of the best properties in Mexico!"

"Loved this property, we would definitely stay again. One thing to note, the food is extremely overpriced and mediocre. There is one restaurant in the property that was extraordinary and although very expensive worth every penny, it is called Rubra and it is one of the best meals I’ve had in Mexico."

"Overall great experience. Since we got there to the day we left. Did the Preferred Club highly recommend it! So many more options than the regular booking. Will book again for sure."

"Love the space love the pool pictures don’t do this property justice. Good and bars near by"

"If you're looking for your own private oasis in Cancún, Hotel Basalto is it. This boutique hotel only has a handful of rooms, which means peace, privacy, and truly personalized hospitality. We booked the Ocean Suite and wow — the views were absolutely breathtaking. Waking up to the turquoise sea right outside your window? Unmatched. Every detail in the room felt meticulously designed, from the high-end finishes to the cozy layout. It’s the kind of place that makes you slow down, breathe deep, and feel grounded. One of the biggest highlights was the walkability to a secluded beach. Just a few steps away, and you’re on soft sand with barely anyone around. It felt like our own slice of paradise. And the food? Every single day was a gourmet experience. Think fresh prawn pasta, juicy steaks, wood-fired pizzas, and so much more — all at a very reasonable price. The rooftop pool was stunning. We spent every sunset up there soaking in the view and sipping cocktails. Absolute magic. The staff were warm, attentive, and made us feel like we were coming home every time we walked in. Hotel Basalto isn’t just a stay — it’s a vibe. A secret sanctuary you almost don’t want to share. But they’ve earned the praise. We’ll be back."

"Iberostar Selection Hotel-Playa Mita is such a beautiful place. The staff is super friendly and courteous — it even made me want to speak a bit of Spanish! The beach is nice and warm, and the pool is amazing too. There are lots of fun activities! The vibe is so good and everything is really clean. I didn’t have any problems at all. The room was clean and super comfy. We’ll definitely be back soon!"

"My son became sick (not at the resort). The resort has a 24hour doctor. Hi services were fantastic. We felt very well taken care of. They accomodated his needs and supported us throughout our stay. "