8/10 Good
Sandra
21 Jan,2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in and check process was so quick and easy and the lovely young lady was so sweet. (Don’t remember her name but she has braces).
The hotel itself was clean (pool was somewhat dirty) and the grounds were well maintained. I did have trouble with my key card the whole stay.
The buffet was awful…same food recycled every night with the rice and salads. Once the staff knew that it was just me, they would clear the rest of the table right while I was sitting and eating without a word. Not friendly at all.
Housekeeping was amazing and my room was always clean.
The steakhouse and Italian restaurants were very good.
Agipito at the pool made my whole stay. He took the time to get to know me and what I liked for drinks and was right there all the time! He greeted me every morning with a smile and a hug or fist bump.
The beach was beautiful and I enjoyed walking it. It was too rough for me to swim as I have a rotator cuff injury and it was pretty choppy out there.
Overall, a good vacation!
Sandra
Stayed 10 nights in Jan 2025