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Hilton La Romana, an All-Inclusive Family Resort

4.5 star property
Luxury resort on the beach, with 2 outdoor pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton La Romana, an All-Inclusive Family Resort

2 outdoor pools, open 9:00 AM to 7:00 PM, pool cabanas (surcharge)
On the beach, white sand, beach cabanas, beach umbrellas
Outdoor wedding area
2 outdoor pools, open 9:00 AM to 7:00 PM, pool cabanas (surcharge)
On the beach, white sand, beach cabanas, beach umbrellas
VIP Access

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Housekeeping
The price is S$544
includes taxes & fees
23 Dec - 24 Dec

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Enclave Swim-Out Garden View - 1 King

Premium bedding, pillow-top beds, minibar, in-room safe

Enclave Swim-Out Garden View - 1 King

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
LED TV
Hypo-allergenic bedding
Pillow menu
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Partial Ocean View - 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Partial Ocean View - 1 King Bed

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
  • 38 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Enclave Suite Ocean Front - 1 King

Premium bedding, pillow-top beds, minibar, in-room safe

Enclave Suite Ocean Front - 1 King

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
LED TV
Hypo-allergenic bedding
Pillow menu
  • 77 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Enclave Master Suite Ocean Front - 1 King

Premium bedding, pillow-top beds, minibar, in-room safe

Enclave Master Suite Ocean Front - 1 King

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
LED TV
Hypo-allergenic bedding
Pillow menu
  • 77 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Enclave Family Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Enclave Family Suite

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 77 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Premium Garden View - 1 King

Premium bedding, pillow-top beds, minibar, in-room safe

Premium Garden View - 1 King

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 King Bed

View all photos for Enclave Partial Ocean View - 1 King

Premium bedding, pillow-top beds, minibar, in-room safe

Enclave Partial Ocean View - 1 King

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Enclave Suite Garden View - 1 King

Premium bedding, pillow-top beds, minibar, in-room safe

Enclave Suite Garden View - 1 King

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
LED TV
Hypo-allergenic bedding
Pillow menu
  • 77 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Partial Ocean View

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds, Partial Ocean View

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
  • 38 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Garden View

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds, Garden View

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Enclave Partial Ocean View - 2 Queens

Premium bedding, pillow-top beds, minibar, in-room safe

Enclave Partial Ocean View - 2 Queens

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 38 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Enclave Swim-Out Garden View - 2 Queens

Premium bedding, pillow-top beds, minibar, in-room safe

Enclave Swim-Out Garden View - 2 Queens

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
LED TV
Hypo-allergenic bedding
Pillow menu
  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Garden View - 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Garden View - 1 King Bed

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
  • 38 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Premium Garden View - 2 Queens

Premium bedding, pillow-top beds, minibar, in-room safe

Premium Garden View - 2 Queens

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Enclave Garden View - 2 Queen

Premium bedding, pillow-top beds, minibar, in-room safe

Enclave Garden View - 2 Queen

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Enclave Ocean Front - 1 King

Premium bedding, pillow-top beds, minibar, in-room safe

Enclave Ocean Front - 1 King

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Enclave Garden View - 1 King

Premium bedding, pillow-top beds, minibar, in-room safe

Enclave Garden View - 1 King

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • Sleeps 4
  • 1 King Bed

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About the area

Map
Playa Bayahibe, La Romana, San Rafael del Yuma, La Altagracia, 23000

What's nearby

  • Bayahibe Beach - 4 min walk
  • Monumento Natural Punta Bayahibe - 6 min drive
  • Dominicus Beach - 17 min drive
  • Casa de Campo Marina - 22 min drive
  • Playa Minitas - 34 min drive

Getting around

  • La Romana (LRM-La Romana Intl.) - 17 min drive

Restaurants

  • ‪Saona Cafe - ‬6 min drive
  • ‪La Terraza - ‬9 min drive
  • ‪Mare Grill & Restaurant - ‬4 min walk
  • ‪ONNO's - ‬6 min drive
  • ‪Color Café - ‬10 min drive

About this property

Hilton La Romana, an All-Inclusive Family Resort

Luxury all-inclusive resort near Bayahibe Beach
A free breakfast buffet, 2 swim-up bars and a beach bar are just a few of the amenities provided at Hilton La Romana, an All-Inclusive Family Resort. This resort is a great place to bask in the sun with a white sand beach, beach cabanas and beach massages. Treat yourself to hydrotherapy, a manicure/pedicure or a facial at the on-site spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and international cuisine. The gym offers yoga classes and fitness classes; other things to do include beach yoga, snorkelling and kayaking. In addition to a poolside bar and a corner/local shop, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 2 outdoor pools and a children's pool, with a waterslide, 2 swim-up bars and cabanas
  • Free self-parking and valet parking
  • 2 outdoor tennis courts, an electric car charging station and babysitting (surcharge)
  • 4 outdoor pickleball courts, a gift shop and a front desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All 418 rooms have comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hairdryers
  • 55-inch LED TVs with satellite channels
  • Furnished balconies or patios, wardrobes/cupboards and separate sitting areas

All-inclusive details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals and snacks included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkelling
Surfing/body boarding

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Dancing
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 swim-up bars
  • 5 restaurants
  • 8 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Ausangate - Peruvian
  • Azzuri - Italian
  • Moustache - French
  • Spices Market - Buffet
  • The Grill - Steak

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Boat tours
  • Books
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Kayaking
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Table tennis
  • TV in common areas
  • Water sports equipment
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Business centre
  • Conference centre (7,975 square foot of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • Dock
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system

We should mention

This property does not have any lifts
Pool access available from 9:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Dreams La Romana Luxury
Hilton Romana All-Inclusive Family Resort San Rafael Del Yuma
Dreams Luxury All Inclusive
Dreams Romana Luxury All Inclusive
Dreams Romana Luxury
Hilton Romana All-Inclusive Family San Rafael Del Yuma
Hilton Romana All-Inclusive Family Resort San Rafael Del Yuma
Hilton Romana All-Inclusive Family San Rafael Del Yuma
Hilton Romana All-Inclusive Family Resort
Hilton Romana All-Inclusive Family
Hotel Hilton La Romana, an All-Inclusive Family Resort
Hilton La Romana an All Inclusive Family Resort
Dreams La Romana Luxury All Inclusive
Hilton Romana Inclusive Family

Frequently asked questions

Does Hilton La Romana, an All-Inclusive Family Resort have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 9:00 AM to 7:00 PM.

How much does it cost to stay at Hilton La Romana, an All-Inclusive Family Resort?

As of 22 Dec,2024, prices found for a 1-night stay for 2 adults at Hilton La Romana, an All-Inclusive Family Resort on 23 Dec,2024 start from S$543.72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton La Romana, an All-Inclusive Family Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hilton La Romana, an All-Inclusive Family Resort?

Self-parking and valet parking are free at this property.

What time is check-in at Hilton La Romana, an All-Inclusive Family Resort?

Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hilton La Romana, an All-Inclusive Family Resort?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Hilton La Romana, an All-Inclusive Family Resort?

Yes, the property is all-inclusive. Activities include snorkelling, kayaking, surfing/body boarding and more.

Where is Hilton La Romana, an All-Inclusive Family Resort located?

Nestled on the beach, this San Rafael del Yuma resort is within 3 mi (5 km) of Bayahibe Beach, Monumento Natural Punta Bayahibe and Cueva Padre Nuestro. East National Park is 2.7 mi (4.3 km) away.

Hilton La Romana, an All-Inclusive Family Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 617 out of 1006 reviews" "
Rating 8 - Good. 245 out of 1006 reviews" "
Rating 6 - Okay. 76 out of 1006 reviews" "
Rating 4 - Poor. 38 out of 1006 reviews" "
Rating 2 - Terrible. 30 out of 1006 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gary M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Public beach was very loud at times. Some of the restaurant experiences were good. Not great. As far as food quality and service.
Stayed 7 nights in Dec 2024

8/10 Good

Marlly

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, VERY clean and the staff very welcoming and accommodating. I went for a weekend wedding and had a wonderful time. The only set back was our room had a moldy smell (partial ocean view) and my parents room smelled like pest control chemicals. My husband and I enjoyed a couples massage at the beautfil spa however, I did not receive the $25 per person Expedia credit for spa services that I was entitled to and had to request multiple times the bottle of wine (a welcome gift) as an Expedia VIP member. Their seems to be a lack of communication between the hotel staff and Expedia.
Stayed 3 nights in Dec 2024

10/10 Excellent

Zlatoslava

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach ,food and coffee station in family site was excellent.
Stayed 7 nights in Dec 2024

10/10 Excellent

Kaleb

Liked: Cleanliness
Stayed 1 night in Nov 2024

6/10 Okay

Aida

Stayed 5 nights in Nov 2024

10/10 Excellent

Jose, Santo Domingo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience, overall 5 Stars..!
Stayed 1 night in Nov 2024

10/10 Excellent

Steven

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about the all inclusive resort, staff is super friendly and very proactive ro make sure you are well taken carr of 5 Star *****
Stayed 7 nights in Nov 2024

8/10 Good

Malvina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

2/10 Terrible

Juliana, Roosevelt

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
This is our second time staying at this resort. First time was much better. This time foot quality was not great, on our second day we all got sick, not sure if from water or from food. Room service is a charge of 10$. You cant take food to go from the buffet. Life guard is not always present on beach,, saw few older people falling, and other visitors were assisting getting out of water. It is a shame, as we were all were looking to return, but most likely will need to find new resort.
Stayed 6 nights in Nov 2024

10/10 Excellent

Kristy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is so sweet and awesome, I will be back. I had an amazing time
Stayed 3 nights in Oct 2024

8/10 Good

Nadia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is quiet, nice music in the pool area, i liked that there is a spot for smoking, and people are not smoking in the pool right on your kid's noses. Dining, they have few options, but nothing special with the specialty restaurants, did not try the adult's side because I was with family. Waternpark is nice, four options of slides. And lazy river, there is a food truck serving snacks, the cooker could learn how to fry, onion rings were a greasy mess. Food on buffet is nice, slightly over average resort food, sometimes very few options of meats or go veggie, the food on display is protected by glass, so people are not talking all over your food, they have servers on each station so you just ask whatever you need. Room was modern, nice appliances and clean. Entertainment is really good, excellent team of dancers, they put on a good show every night. There's an area for teens with video and table games, should have some arcade machines also, because sometimes all are occupied. Overall good size, not so big, walkable. On an additional note, they should treat everyone equal, they are not exactly rude, but us dominicans leave to fend for yourself and have to ask twice most of the time as they pay more attention to the typical tourist, there were a bunch of rowdy south americans yelling and disrupting all over the place, and they were all smiles. You know, everybody is a paying customer and most know how to write reviews and leave tips.
Stayed 2 nights in Oct 2024

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved basically everything! The ocean, the vibe and the drinks were great! I feel like at an all inclusive it’s water down, these definitely weren’t but they tasted amazing. If you like vodka, get the lemon juice & vodka. Very refreshing. We were there for a wedding & it was beautiful Loved the Italian restaurant and the Latin American The buffet was okay, but what do you expect yah know The one thing I would change is that you were constantly harassed with the upgrades & excursions. We just tried to avoid certain areas but people kept constantly approaching you. For our transport we went with AmStar and it was great. We had our flight to SDQ which saved us a lot of money. The driver was very friendly and it was clean. They got us there fast and safe . The room was amazing & we got a free upgrade to the swim up pool & got free wine ( which we forgot about lol). Room service was very good and no one touched your belongings. We definitely took advantage of the safe that was in the room. We had so much fun at the casino , there tables were $5 min , $100 max and the ladies were great. Definitely will go back
Stayed 3 nights in Oct 2024

4/10 Poor

Zoila

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Franklin Amaury

Stayed 1 night in Sep 2024

8/10 Good

Marina

Stayed 5 nights in May 2024

4/10 Poor

Zoila

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
I’ve been in this hotel over 12 times, but this time me and my kids got disrespectful treatment a lot of times. The staff must be tiered but it was not nice at all. The quality of the aliments was basic, really poor, not what I was used to!
Stayed 3 nights in Sep 2024

10/10 Excellent

Daniel, Upland

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Beach, the best in Punta Cana area. Hotel was amazing, Staff very friendly. I highly recommend this hotel
Stayed 2 nights in Jun 2024

10/10 Excellent

Hindira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service !!!
Stayed 1 night in Aug 2024

2/10 Terrible

Tatiana

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was terrible. I had ordered a crepe and didn’t have time to eat it so the waiter said I can take it to my room and as I am walking out of the restaurant and employee ran after me Tell me I couldn’t take the plate. I said I’m only taking it to my room to eat it because I was in a hurry to pack since it was my last day and the resort, but she said I was not allowed to walk out of the restaurant with the plate. I felt very discontented, I mean, it’s not like I’m stealing a plate. Where else am I gonna take it.
Stayed 5 nights in Aug 2024

6/10 Okay

JENNIFER

Liked: Cleanliness, staff & service
No good
Stayed 5 nights in Aug 2024

8/10 Good

Tatiana

Travelled with family
Liked: Cleanliness, staff & service
The Dominican's enthusiasm is a blessing. The hotel sent us a letter with notice of repairs. But they never mentioned that the buffet would be in the conference area, the food was cold, The views , the rules were ridiculous, my daughter try to enjoy the dessert outside and some employees said was prohibited. Well, the price we paid is not a fair price if we compare with the conditions of the hotel.
Stayed 5 nights in Aug 2024

8/10 Good

Miguel, Santo Domingo

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Karen

Stayed 3 nights in Aug 2024

10/10 Excellent

Ginnette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Geovanni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024