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Excellence El Carmen - Adults Only - All Inclusive

5.0 star property
Adults-only beachfront property with Access to hot tub

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Excellence El Carmen - Adults Only - All Inclusive

Exterior
Exterior
Exterior
View from room
46-inch LED TV with cable channels, TV
VIP Access

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Bar
  • All-inclusive
  • Gym
  • Air conditioning

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW

View from room

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Suite With Private Pool & Deck + 20% OFF SPA

View from room

Excellence Club Suite With Private Pool & Deck + 20% OFF SPA

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool View + 20% OFF SPA

View from room

Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool View + 20% OFF SPA

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Suite with Plunge Pool + 20% OFF SPA

View from room

Excellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Suite with Plunge Pool + 20% OFF SPA

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 167 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO JUNIOR SUITE OCEAN VIEW

Premium bedding, down duvets, free minibar, in-room safe

FREE UPGRADE TO JUNIOR SUITE OCEAN VIEW

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Pool View + 20% OFF SPA

Premium bedding, down duvets, free minibar, in-room safe

Excellence Club Junior Suite Pool View + 20% OFF SPA

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Beach Front Honeymoon Swim-up Suite + 20% OFF SPA

View from room

Excellence Club Beach Front Honeymoon Swim-up Suite + 20% OFF SPA

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 93 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Honeymoon Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

View from room

Excellence Club Honeymoon Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 232 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite with Private Pool + 20% OFF SPA

View from room

Excellence Club Junior Suite with Private Pool + 20% OFF SPA

Highlights

Furnished balcony or patio
Private pool
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE POOL VIEW

Premium bedding, down duvets, free minibar, in-room safe

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE POOL VIEW

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Honeymoon Swim-Up Suite + 20% OFF SPA

View from room

Excellence Club Honeymoon Swim-Up Suite + 20% OFF SPA

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 102 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace Suite with Plunge Pool

View from room

Terrace Suite with Plunge Pool

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 74 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View

View from room

Junior Suite Ocean View

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 74 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Ocean View + 20% OFF SPA

View from room

Excellence Club Junior Suite Ocean View + 20% OFF SPA

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 74 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Swim-Up Suite

View from room

Junior Swim-Up Suite

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

View from room

Excellence Club Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 149 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim-Up Suite + 20% OFF SPA

View from room

Excellence Club Junior Swim-Up Suite + 20% OFF SPA

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO JUNIOR SWIM-UP SUITE

Premium bedding, down duvets, free minibar, in-room safe

FREE UPGRADE TO JUNIOR SWIM-UP SUITE

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Pool View

Premium bedding, down duvets, free minibar, in-room safe

Junior Suite Pool View

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 74 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite With Private Pool

View from room

Junior Suite With Private Pool

Highlights

Furnished balcony or patio
Private pool
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL W/ POOL VIEW

Premium bedding, down duvets, free minibar, in-room safe

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL W/ POOL VIEW

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

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9.4 out of 10, Exceptional, (2243)
Excellence Punta Cana - Adults Only All Inclusive
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About the area

Map
Playas Uvero Alto, Punta Cana, 23000

What's nearby

  • Sirenis Aquagames Water Park - 4 min drive - 1.3 km
  • Macao Beach - 22 min drive - 11.2 km
  • Cana Bay Golf Club - 25 min drive - 19.7 km
  • Iberostar Golf Course - 26 min drive - 22.1 km
  • Arena Gorda Beach - 29 min drive - 21.0 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 46 min drive

Restaurants

  • ‪Ice & Coffee Shop - ‬4 min drive
  • ‪Lobby Bar - ‬5 min drive
  • ‪Carnival - ‬5 min drive
  • ‪Spoon - ‬4 min drive
  • ‪Wink - ‬4 min drive

About this property

Excellence El Carmen - Adults Only - All Inclusive

Luxury all-inclusive property located in Uvero Alto
Located close to Macao Beach, Excellence El Carmen - Adults Only - All Inclusive provides 4 poolside bars, a swim-up bar and a beach bar. With a white sand beach, beach massages and sunloungers, this property is the perfect place to soak up some sun. Indulge in a facial, a manicure/pedicure and a sports massage at MIILE, the on-site spa. At the 12 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. The gym offers Pilates classes and yoga classes; other things to do include beach volleyball, scuba diving and snorkelling. Stay connected with free in-room WiFi, and guests can find other amenities, such as a rooftop terrace and shopping on-site.
Other perks include:
  • 6 outdoor pools with free cabanas, sunloungers and pool umbrellas
  • Free self-parking, valet parking and extended parking
  • An outdoor tennis court, a round-trip airport shuttle (surcharge) and concierge services
  • A gift shop, wedding services and a lift
  • Guest reviews say great things the dining options, beach locale and pool
Room features
All 492 rooms include comforts, such as 24-hour room service and free international calls, in addition to perks, such as premium bedding and pillow menus. Guest reviews speak positively of the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs and composting
  • Bathrooms with Jetted bath and rainfall showers
  • 46-inch LED TVs with cable channels
  • Furnished balconies or patios, eco-friendly cleaning products and coffee/tea makers

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Cycling
Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free extended parking on site
  • Free valet parking on site

Food and drink

  • 12 restaurants
  • 15 bars/lounges
  • 4 poolside bars
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar

Restaurants on site

  • Agave
  • Basmati
  • Chez Isabelle
  • The Grill
  • The Kitchen Table

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (108 centimetre high)

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Beaux Arts architecture
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 46-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Energy-saving switches in guestrooms
  • Free international calls
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: DOP 14376.39 per vehicle (return, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.
Guests with service animals should contact this property in advance.

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Children 17 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Excellence El Carmen Adults All Inclusive Punta Cana
Excellence El Carmen Adults All Inclusive
Excellence El Carmen Adults Punta Cana
Excellence El Carmen Adults
Excellence El Carmen Adults Only All Inclusive
Excellence El Carmen Adults Only All Inclusive Open 09/2016
Excellence El Carmen Adults Only All Inclusive OPEN SEPT
Excellence El Carmen Adults Hotel Punta Cana
Excellence El Carmen Adults Hotel
Excellence El Carmen Adults Punta Cana
Punta Cana Excellence El Carmen - Adults Only Hotel
Hotel Excellence El Carmen - Adults Only
Excellence El Carmen - Adults Only Punta Cana
Excellence El Carmen Adults Only All Inclusive Open 09/2016
Excellence El Carmen Adults Only All Inclusive OPEN SEPT
Excellence El Carmen Adults
Excellence El Carmen Adults Only All Inclusive
Excellence Carmen Punta Cana
Excellence El Carmen Adults All Inclusive Hotel Punta Cana
Excellence El Carmen Adults All Inclusive Hotel
Excellence El Carmen Adults All Inclusive Punta Cana
Excellence El Carmen Adults All Inclusive
Excellence El Carmen Adults Only All Inclusive
Hotel Excellence El Carmen - Adults Only All Inclusive
Excellence El Carmen - Adults Only All Inclusive Punta Cana
Excellence El Carmen Adults Only All Inclusive
Excellence El Carmen Adults Only
Excellence El Carmen Adults Only All Inclusive Open 09/2016
Excellence El Carmen Adults Only All Inclusive OPEN SEPT
Excellence Carmen Inclusive
Excellence El Carmen Adults Only All Inclusive Open 09/2016
Excellence El Carmen Adults Only All Inclusive OPEN SEPT
Excellence El Carmen Adults All Inclusive All-inclusive property
Excellence El Carmen Adults All Inclusive Punta Cana
Excellence El Carmen Adults All Inclusive
Excellence El Carmen Adults Only All Inclusive
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Excellence El Carmen Adults Only
Excellence Carmen Inclusive
Excellence El Carmen - Adults Only - All Inclusive Punta Cana

Frequently asked questions

Does Excellence El Carmen - Adults Only - All Inclusive have a pool?

Yes, this property has 6 outdoor pools.

Is Excellence El Carmen - Adults Only - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Excellence El Carmen - Adults Only - All Inclusive?

Self-parking and valet parking are free at this property.

What time is check-in at Excellence El Carmen - Adults Only - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Excellence El Carmen - Adults Only - All Inclusive?

Checkout is at noon.

Does Excellence El Carmen - Adults Only - All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of DOP 14376.39 per vehicle applies.

Are there all-inclusive benefits at Excellence El Carmen - Adults Only - All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include cycling, football, tennis and more.

Where is Excellence El Carmen - Adults Only - All Inclusive located?

Nestled on the beach, this Uvero Alto property is 6.9 mi (11.1 km) from Macao Beach and 12.2 mi (19.7 km) from Cana Bay Golf Club.

Excellence El Carmen - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1213 out of 1677 reviews" "
Rating 8 - Good. 255 out of 1677 reviews" "
Rating 6 - Okay. 117 out of 1677 reviews" "
Rating 4 - Poor. 39 out of 1677 reviews" "
Rating 2 - Terrible. 53 out of 1677 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

David

Stayed 7 nights in Nov 2024

8/10 Good

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Nov 2024

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, property conditions & facilities
The workers are great!
Stayed 4 nights in Nov 2024

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience! We went here on our honeymoon and everything was outstanding! Ámbar and Brenda are two fabulous employees that went beyond to make our stay enjoyable and rememorable!
Stayed 5 nights in Nov 2024

10/10 Excellent

Moisey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stuff.
Stayed 4 nights in Nov 2024

10/10 Excellent

jonathan

Stayed 4 nights in Nov 2024

10/10 Excellent

Emanuele L

Liked: Cleanliness, staff & service, property conditions & facilities
Can’t say enough about the food and the staff; simply amazing!
Stayed 5 nights in Nov 2024

10/10 Excellent

Andrew

Stayed 9 nights in Oct 2024

10/10 Excellent

Henesis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property sure does live up to its name ! If you’re looking for an all inclusive for a special occasion look no further! The honeymoon suite overlooking the Ocean with its own private terrace and pool is a must to book! The excellence club also grants you access to premium liquor, premium bottles on your room, and a private restaurant. The property was clean all throughout and the food was amazing! The staff are very friendly and welcoming and will go above and beyond to make sure you have a good time. Drinks were great and there are numerous bars located throughout the property. Highly recommend this resort will definitely visit back soon !
Stayed 4 nights in Aug 2024

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best vacations myself and my husband has ever been on. Will definitely come back.
Stayed 7 nights in Oct 2024

10/10 Excellent

Benny

Stayed 4 nights in Nov 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Austin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third time staying at a Exellence. Greatly enjoy as each one has little something different to offer.
Stayed 6 nights in Nov 2024

10/10 Excellent

Benjamin K, Trophy Club

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic 7 day vacation at Excellence El Carmen. Initially when we entered the lobby area we weren't impressed, but the overall experience was great. The staff were very courteous and overall friendly, and the property/ground were super clean. We upgraded to Club level which helped us to access the Magna steakhouse and premium products, high end liquor and reserved section at the beach. The housekeeping staff were very prompt and on top of it to recognize us celebrating my wife's birthday. Germy at the concierge desk was super, he even checked on us while he was on his day off. Franciela the manager was superb to make sure we were happy and took care of a mishap during our stay. Stalin, the spa rep was great. Juan with the luggages, Rocio at the pool, Emmanuel at the martini bar made our vacation so enjoyable. So many to recognize. Magna was great (Tomahawk steak was surprisingly good for a Texas resident). We didn't like the Asian, the Indian restaurant was good but not great. Lobster restaurant was great, I wish they had more fish options to order from. Overall, for an all inclusive resort, I will give high marks for Excellence El Carmen.
Stayed 6 nights in Nov 2024

10/10 Excellent

Neko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely a paradise. Hotel and staff were amazing. We had a great time.
Stayed 6 nights in Nov 2024

10/10 Excellent

Juliet

Travelled with group
Liked: Amenities
The hotel is gorgeous and the staff are what really make the stay special. Jennifer, a hostess on our first night, was also at the breakfast buffet in the morning and she remembered our names!! the activities Director Ramon, made sure we were always included and informed about the many activities by the pool and about the fun shows in the evening. Our server at the pool, Jenny, was amazing! Always smiling and seemed to really enjoy working there.
Stayed 5 nights in Nov 2024

10/10 Excellent

Cody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience here! Food and staff were top notch
Stayed 5 nights in Nov 2024

8/10 Good

David, Wexford

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property is amazing, very well appointed and very well cared for. A Food is decent for all inclusive, not amazing, not bad. I wish there were more local options and fish selections. Menus were often very Americanized (burgers, wings, etc.) B-/C Service is ok. Waiters are very personable but incredibly slow to take your order. Bartenders are very fast and make great drinks but seem miserable. C Beach is great, sand is incredible soft, no seaweed or rocks upon entry to the water. Water is incredibly warm. A Loungers and pool area are wonderful. Very nice thatch huts with tables and a hook for your beach bag for every pair of lounge chairs both on the beach and poolside. They even give you a beach bag with your room to use while you’re there. A Ambient music was amazing, all bachata, merengue and salsa, definitely made you feel like you were in the Dominican as opposed to some resorts that play all American music. A Private decks & plunge pools in room are wonderfully appointed but not very private. I’d call them semi-private. Even the third floor rooftop ones guests across from you could very easily see you if you wanted to sunbath topless or in the buff. While they’re gorgeous it’s a shame they aren’t truly private. B- Entertainment left much to be desired. I realize entertainment at Caribbean resorts can be a little on the cheesy side but Saturday night was a trivia contest and karaoke. Basically they turned the guests into the entertainment. C-/D
Stayed 3 nights in Nov 2024

10/10 Excellent

Jean Cura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Highly recommend! Me and my husband had a great time in Excellence El Carmen. Their food and room service was amazing! Their cocktails and alcohol options are top notch! We will definitely come back!
Stayed 5 nights in Nov 2024

8/10 Good

Rima

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience in terms of food and service! Liked that we had no one bothering us regarding any promotions or time shares! Beach service was great. Restaurants take a while for food to be delivered to your table, but room service was quick! However, we Scheduled breakfast in room, but was not delivered (reached out to front desk, but no explanation as far as why it was not left in the room). Also did not receive the champagne bottle as part of expedia perks!
Stayed 4 nights in Nov 2024

10/10 Excellent

Jose

Stayed 3 nights in Nov 2024

10/10 Excellent

Vismal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yoel, Marleny and Pedro are superstars who really made an impression and memorable stay!
Stayed 8 nights in Nov 2024

10/10 Excellent

Corrisa, Banks

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay on the resort. Absolutely no need to leave the resort if you want a true, relaxing vacation. Everything was wonderful. So happy I chose the Honeymoon Beachfront Suite with pool, and the Excellence All-Inclusive. Did not want to leave. Everything was perfect!
Stayed 8 nights in Nov 2024

8/10 Good

Carissa

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Oct 2024